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Greet each other with smiling eyes and hospitable warmth, and never look at each other with disdain. Otherwise, it will be difficult to close the deal.
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To be honest, talk to customers with a smile and a friendly face, because customers are God, and it is very important to smile, smile and greet customers politely.
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So when talking to customers, you should use a soft eye, a gentle eye to communicate with customers, so in this way, maybe the communication between two people is also very good, and the final benefit is also very good.
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When talking to a customer, you must say less, listen to the customer explain what he means, and his needs, observe the needs of the other person, and look into the eyes of the other person.
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But when you speak, you must look at the other person with gentle eyes, so that the customer can feel that you are a very good person.
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When you need to talk to customers, you should communicate with them with a sincere eye, so that they can trust you and buy your products.
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Of course, female customers should look at each other with sincere and sincere eyes when they speak. Let him feel your sincerity.
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Look at each other with an amiable gaze.
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It turns out that your eyes, at least look at each other, so that this is the least respect.
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What kind of eyes do you have to look at the other person when you are talking, you have to look at the other person with kind eyes, so you can do that.
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What kind of eyes should you look at your customers when you talk to themStart by smiling. Then keep your eyes focused.
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You don't know what kind of gaze you look at each other when you use your signature, the same woman to treat each other.
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1. Determine the purpose of the exchange.
In the process of communication between salespeople and customers, there are many salespeople who do not have their own position, always follow the customer's topic, and are not clear about the purpose of their chat with customers, such communication is ineffective.
Only by clarifying the purpose of the exchange and asking questions can it be effective.
Second, help customers speak.
Speak for the client, but be careful not to say that you don't have a profit to speak of. The purpose of speaking for a client is to make the client feel that you are on his side, so that the client will feel that you genuinely want to work with him.
So communicate with your customers with sincerity so that you can move them.
3. Don't argue with customers.
When you are faced with some controversial opinions, even if you disagree with the customer's point of view, do not slander or even argue with the customer to your face, which will only make you lose the customer.
4. Create familiar scenes.
When the customer does not understand the whole product, first of all, you should cite some scenarios that are close to the customer's life or create some familiar scenarios for the customer, so that the customer can feel that the product is suitable for them and reduce the doubts in the customer's mind.
Fifth, start from the customer's interest.
In the process of communicating with customers, try to avoid making customers feel that they have a sense of distance from you, and try to start from the customer's interests in choosing topics, and try to let customers talk more, so that you can learn more about the needs of customers.
6. Ask appropriate questions.
In the process of communicating with customers, some salespeople always keep throwing questions to customers, such salespeople not only can not get a satisfactory answer, but also make customers disgusted, and even stay away from you.
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I think you have to think of yourself as a customer in front of the customer, praise the customer, and try to offer as many customers as possible, so that he will be happy, and then he will buy your product.
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Praise customers and try to give customers as many discounts as possible. So that he is happy, and then he will buy your product.
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Whatever you say, think of yourself as a customer, and then think about whether what you say makes sense.
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