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1. Didn't go to the next site.
If it is a long-distance transportation such as inter-province, the package will always be displayed as in transit until the next station receives the package, so the status of logistics tracking will always stay on the way to a certain place.
2. The logistics company did not update the information on the website.
Due to the huge daily pickup volume and transportation volume of logistics companies, it is often impossible to update in time, such as the package has been signed, but the web logistics information may still be stopped on the way to a certain place.
3. The package is lost.
There is also the possibility that the package is lost or damaged so badly that the logistics company is unable to identify the package. If this happens, it is necessary for both parties to pay attention to the logistics information, and if there is no update status, take the initiative to contact the logistics and ask about the latest status of the package.
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There are three reasons for this:
The courier is still on its way;
The courier company did not type the information;
The courier company did not update it online;
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If the logistics information is not updated in the express logistics background, you need to communicate with the customer service in time, or call the logistics **, there may be a problem of lost items.
For example, the courier lost the parcel and was left in the warehouse without being dispatched due to negligence. There is also a possibility that the merchant directly scans the package out of the warehouse first, but in fact, the goods are not actually sent out at all. Or there is a mistake when the merchant fills in the logistics information, and the courier company does not scan the package in time after receiving it, etc.
If it is really the loss of the courier, it is recommended to find the courier company to make a claim first. If the express company does not deal with it, you can complain to the Industrial and Commercial Bureau, because the express delivery is a service-oriented product, and the sender is actually a consumer of such products, and the express delivery bill is actually a form contract between the two parties.
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Summary. Some reasons why express logistics has not been updated: First, the information has not been updated Many times there will be information updates that are not timely, that is, your goods are already in the next location, but the logistics information system has not followed up the situation in time to enter the information.
This situation will lead to the fact that sometimes the goods have been received, and the logistics show that they are still on the way. Second, in the early stage of transit large-scale transportation, it is necessary to formulate a complete set of logistics and transportation plans, including route planning, reasonable vehicle arrangements, emergency plans, etc., and no mistakes can occur in any process. In the unlikely event that we do not move for several days, we will first notify the customer and mobilize an emergency plan to reduce the damage as much as possible.
3. Lost express logistics If your express logistics has not been displayed, it is likely to have been lost in the delivery process. At this time, you can wait, if it exceeds the normal time, it is recommended to contact the delivery person or logistics company. If it is still there, you can inquire about the specific reason for urging, but if it is really lost, you must communicate about redress and compensation.
Some reasons why express logistics has not been updated: First, the information has not been updated Many times there will be information updates that are not timely, that is, your goods are already in the next location, but the logistics information system has not followed up the situation in time to enter the information. This situation will lead to the fact that sometimes the goods have been received, and the logistics show that they are still on the way.
Second, in the early stage of transit large-scale transportation, it is necessary to formulate a complete set of logistics and transportation plans, including route planning, reasonable vehicle arrangements, emergency plans, etc., and no mistakes can occur in any process. In the unlikely event that we do not move for several days, we will first notify the customer and mobilize an emergency plan to reduce the damage as much as possible. 3. Lost express logistics If your express logistics has not been displayed, it is likely to have been lost in the delivery process.
At this time, you can wait, if it exceeds the normal time, it is recommended to contact the delivery person or logistics company. If it is still there, you can inquire about the specific reason for urging, but if it is really lost, you must communicate about redress and compensation.
Can you tell us more about that?
This is normal behavior, and a large reason is that the logistics information is not updated, just wait for a while.
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Hello dear and happy to serve you. Logistics tracking has been stopped somewhere Zhao Li will not move, mainly due to the following reasons: 1. The internal information system of the logistics company is not updated in time.
The parcel goods have been collected and distributed (the parcel has been transported normally in transit), but the system has not been uploaded in time. There is no need to rush this, although the system has not followed up and updated in time, the package is in normal delivery mode, and the normal receipt will not be delayed under normal circumstances. 2. The cargo package may need to be packed and distributed through a large transit center, and the logistics company is not manpowered, or the subcontracting volume is particularly large.
It takes time to upload to the system stealthily, so you need to wait for time. In this case, you can communicate with the customer service and supervise it, and wait patiently. 3. If you haven't moved for a few days, it is likely that the package is lost.
It is recommended to contact the logistics company directly, and it is best to contact the sending site to inquire about the specific reason and urging.
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Summary. Hello dear, I am very happy to answer for the kiss, the query is that the logistics is not updated and the general problems are as follows: 1
It is possible that the courier is lost or left unannounced, or it may be that some e-commerce buyers and sellers are more commonly used to scan first, but in fact, the goods are not actually announced. 2.There is a possibility that the bill may be left at the transfer station or before the next transfer station is scanned.
3.It may be that the courier is lost or left in the company's warehouse, or it may be a question.
Hello dear, I am very happy to answer for the kiss, the query is that the logistics is not updated and the general problems are as follows: 1It is possible that the courier is lost or left unannounced, or it may be that some e-commerce buyers and sellers are more commonly used to scan first, but in fact, the goods are not actually announced.
2.There is a possibility of free falling off or loss left at the transit Mozhao station or before scanning at a transfer station in Xiachang. 3.
It may be that the courier is lost or left in the company's warehouse, and there is also a question of tolerance.
The solution to the logistics has not been updated is as follows: 1. Contact the seller's code: If your product shows that it has been shipped, there is also a waybill number, and there is no pickup information, and there is no information about any courier company, such a situation is generally the seller's problem, and the seller has not shipped the goods at all.
2. Feedback: Generally, the company has a complaint channel, and you can also choose to find manual consultation in the first place, and you can provide specific background screenshots to reflect the problem. 3. **Complaints:
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