Why is the logistics information not being updated?

The logistics information has not been updated, which is a common situation. There are several situations in which the tracking information is not updated:

1. The express delivery information shows that there is no next record after the courier picks up, and it is possible that the courier is lost or left behind and has not been sent, or it may be that some e-commerce transactions are more commonly used to scan first, but in fact, the goods are not really sent.

2. The express information shows that there is no next record after the first ** out, and there is a possibility that the order will be left at the transfer station or scanned at the next transfer station before it is scanned.

3. The express information has not been delivered and has not been updated after the delivery of the courier has not been delivered, and the biggest possibility is that the courier is lost or left in the company's warehouse, or it may be a difficult piece.

There are three reasons for this:

The courier is still on its way;

The courier company did not type the information;

The courier company did not update it online;

Logistics tracking has been stopped somewhere and does not move, mainly due to the following reasons:

1. The internal information system of the logistics company is not updated in time. The parcel goods have been collected and distributed (the parcel has been transported normally in transit), but the system has not been uploaded in time. There is no need to rush this, although the system has not followed up and updated in time, the package is in normal delivery mode, and the normal receipt will not be delayed under normal circumstances.

2. The cargo package may need to be packed and distributed through a large transit center, and the logistics company is not manpowered, or the subcontracting volume is particularly large. It takes time to upload to the system one after another, so you need to wait for time. In this case, you can communicate with the customer service and supervise it, and wait patiently.

3. If you haven't moved for a few days, it is likely that the package is lost. It is recommended to contact the logistics company directly, and it is best to contact the sending site to inquire about the specific reason and urging.

Courier ** Share.

Logistics management system software is a kind of information integration and management software in the logistics industry, in addition to the efficient management of logistics companies' waybills, receipts, distribution information, but also with logistics information scheduling, data transmission, SMS notification and other practical functions. There are many reasons why the logistics is not updated, and the best way is to contact the sending site directly to inquire about the reason, or directly call the official website of the logistics company.

Courier ** Share.

1. Shentong: 95543

2. SF: 95338

3. Yunda: 95546

4. Yuantong: 95554

5. Zhongtong: 95311

Common causes:

First, the time is too short, and the goods have not been received. That is to say, the seller delivered the goods, because it was delivered, he filled in the delivery number, however, the courier did not come to pick up the goods, generally in the afternoon to pick up the goods, and then, after the courier scanned the order number, the logistics information will be displayed, for example, a certain express has been received.

Second, the system is not updated in time. It's that the logistics is delayed, and the goods may be shipped, but the system is not updated in time, so it will also cause you to not be able to find the logistics.

Third, there is another possibility, that is, the seller sent a tracking number, but did not deliver, and the courier did not come to pick up the goods, for example, there is no delivery today, and when you go to check again tomorrow, there is no logistics information, because the express delivery did not receive the goods at all, so you still can't find the logistics information the next day.

Notes:

It is necessary to pay attention to distinguish between the express order number and the order number, the express order number is the only number for the merchant and the buyer to check the logistics information of the goods, you can see the delivery record of the express company, according to this tracking record, you can know the location of the goods, estimate when you can receive the goods, etc., generally in 10 13 digits.

The order number is the order number you get after shopping, which records the shopping order information, and you need to provide the merchant order number to the shopping ** when you need to conduct order inquiries and other operations with the shopping**. It is recommended to confirm that the express tracking number is correct, pay attention to the fact that there are more buyers now, and identify the express tracking number.

The solution to the logistics information not being updated is as follows:

1. Contact the seller: If your product shows that it has been shipped, and there is a waybill number, but there is no pickup information, and there is no information about any courier company, this situation is generally the seller's problem, and the seller has not delivered the goods at all. It belongs to the buyer who, for some reason, has made false deliveries, so he just urges the seller.

3. **Complaints: The logistics is not updated, and the express mail may be delayed due to special circumstances in the weather or the local area. A small number of reasons are that individual express mail is accidentally forgotten in a certain place, which is the specific problem, to information the express company customer service**.

4. Find the post office: If the customer service of the express company does not help solve the problem, or the efficiency is too low, shirk the responsibility. You can also opt for Telelink Express Post Office Customer Service.

As long as the situation is true and the evidence is sufficient, the problem will be found in time and solved reasonably, so as to avoid causing more trouble due to delay.

Commonly used logistics courier companies:

China Post, SF Express, Zhongtong Express, Yunda Express, J&T Express.

1. China Post: As a state-owned enterprise, China Post manages all express delivery in China.

2. SF Express: As the boss of a private enterprise, SF Express is famous for its high-quality service and fast speed.

3. Zhongtong Express: In the private express delivery, the price hole Tange is preferential, and the timeliness is guaranteed to occupy a relatively large market share.

4. Yunda Express: Before 2010, the market share of Yunda Express was still good, but Yunda Express has been declining since then, and it has been connected to the system.

5. J&T Express: In the past two years, the dark horse of express delivery has been very low, and the war of Nakuantong has been started in the express delivery market. <>

1. The logistics distribution information has not been updated for a long time: if the logistics has been prompted to a certain place, but the logistics information has not been updated for several days. The reason may be that the logistics destination is relatively remote and the intermediate delivery time is very long.

or in the peak period of express delivery, the logistics company is not efficient; Or the object is lost in the process of delivery, and it is likely to be lost if it has not been updated for more than 10 days.

Call the service**, the manual service tells him the order number, ask if there is this order, where the express arrives.

There will be five situations in which logistics information cannot be found on the Internet:

First, the tracking number is wrong.

The second is that if this order is **, the seller may have filled in the list first and ordered the delivery, but the courier has not yet picked up the goods, so there is no scanning information.

The third is that the goods have been received by the courier, but because there is some time difference in scanning, the information has not been updated, and you can check it again after two or three hours.

Fourth, the courier was not scanned after receiving it, which is very unlikely.

Fifth, this piece has not been received or lost without scanning after receipt, which is also very unlikely, mainly because the second and third possibilities are the largest.

If your logistics has not been updated, it means that the express has been stranded at the site and has not arrived at the new sorting point.

It may be in transit, and the update speed will generally be slower than it actually is.

If you haven't updated it for a long time, it's best to check with the logistics company about the status of the goods.

It is possible that the car has a flat tire. Flat tires all the way, and all the time is spent repairing the car.