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1. First of all, it is necessary to identify whether there are defects;
2. If the defect can be proved, it can claim from both the producer and the seller;
3. If there is no defect, but there is a defect, you can ask for a return, etc.;
4. Ways to protect rights: consumer associations, industrial and commercial bureaus, courts, etc.
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During the production of copper stranded wire, due to the negligence of the new employees, a broken wire could not be found in time, resulting in a loss of 2 tons of copper for the company.
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1. What are the methods for dealing with quality accidents?
1. The handling methods of quality accidents are as follows:
1) Repair treatment;
2) Reinforcement treatment;
3) Rework Department Lifting Tank Handling;
4) Restriction of Use;
5) No processing. If it does not affect the structural safety, production process and use requirements, and the statutory testing agency is qualified, there are quality defects, and the design requirements cannot be met after testing and identification, but the structural safety and use functions can still be met after the original design unit's accounting;
6) Scrap disposal.
2. Legal basis: Article 62 of the Construction Law of the People's Republic of China.
The construction project implements a quality warranty system.
The warranty scope of construction projects shall include foundation engineering, main structure engineering, roof waterproofing engineering and other civil engineering, as well as the installation of electrical pipelines, water supply pipelines, heating and cooling system noise projects, etc.; The duration of the warranty shall be determined in accordance with the principle of ensuring the normal use of the building within a reasonable life span and safeguarding the legitimate rights and interests of users. The specific warranty scope and minimum warranty period are specified by ***.
Second, what is the qualitative nature of quality accidents.
1. The quality is unqualified. Where the engineering product does not meet the requirements of a certain regulation, it is called unqualified quality;
2. Quality problems. All the cases that do not meet the quality requirements and the quality of the project must be repaired, reinforced or scrapped, and the direct economic loss of less than 5,000 yuan is called quality problems;
3. Quality accidents. Where the quality of the project is unqualified, it must be repaired, reinforced or scrapped, resulting in a direct loss of more than 5,000 yuan as a quality accident.
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The handling method of quality accidents is as follows:
1) Repair treatment;
2) Reinforcement treatment;
3. Rework treatment;
4) Restriction of Use;
5) No processing. If it does not affect the structural safety, production process and use requirements, and the statutory testing agency is qualified, there are quality defects, and the design requirements cannot be met after testing and identification, but the structural safety and use functions can still be met after the original design unit's accounting;
6) Scrap disposal.
What is the qualitative nature of quality accidents.
1. The quality is unqualified. Where the engineering product does not meet the requirements of a certain regulation, it is called unqualified quality;
2. Quality problems. All the cases that do not meet the quality requirements and the quality of the project must be repaired, reinforced or scrapped, and the direct economic loss of less than 5,000 yuan is called quality problems;
3. Quality accidents. If the quality of the project is unqualified, it must be repaired, reinforced or scrapped, resulting in a direct economic loss of more than 5,000 yuan as a quality accident.
Legal basis: Article 62 of the Construction Law of the People's Republic of China.
The construction project implements a quality warranty system.
The warranty scope of construction projects shall include foundation engineering, main structure engineering, roof waterproofing engineering and other civil engineering, as well as installation engineering of electrical pipelines, water supply and water pipelines, heating and cooling system engineering, etc.; The duration of the warranty shall be determined in accordance with the principle of ensuring the normal use of the building within a reasonable life span and safeguarding the legitimate rights and interests of users. The specific warranty scope and minimum warranty period are specified by ***.
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Summary. Briefly describe the scheme and scope of application of quality accident handling: 1
Emergency response: Take emergency measures as soon as possible to ensure the safety of employees and related parties, and to minimize the scope of impact of quality incidents. This includes immediately stopping the production of the problematic product or process, investigating the cause of the accident, etc.
2.Accident Investigation and Analysis: Conduct a detailed investigation and analysis to determine the root cause of the occurrence of a quality incident.
This may involve collecting and analyzing data, conducting inspections of equipment or procedures, interviewing key personnel, etc. The goal is to find the source of the problem and understand why the accident happened so that similar accidents can be avoided from happening again. 3.
Pause and fix: During an investigation, you may need to pause the production of the problematic product or process. At the same time, identify and implement the necessary remediation actions to address the root cause and fix the affected product or process.
This can include communication with employees, customers, vendors, regulators, and others to explain the cause of the incident, the actions taken, and the improvement plan. 5.Improvement Plan and Corrective Actions:
Based on the findings of the investigation and analysis, develop improvement plans and corrective actions. These measures may involve process optimization, standard operating procedure updates, training and education, equipment maintenance, etc., to prevent similar accidents from happening again.
Briefly describe the scheme and scope of application of quality accident handling: 1Emergency Response:
Emergency measures are taken as soon as possible to ensure the safety of employees and related parties and to minimize the scope of impact of quality incidents. This includes immediately stopping the production of the problematic product or process, investigating the cause of the accident, etc. 2.
Accident Investigation and Analysis: Conduct a detailed investigation and analysis to determine the root cause of the occurrence of a quality incident. This may involve collecting and analyzing data, conducting inspections of equipment or procedures, interviewing key personnel, etc.
The goal is to find the source of the problem and understand why the accident happened so that similar accidents can happen again. 3.Pause & Fix:
During the investigation, it may be necessary to suspend the production of the problematic product or process. At the same time, identify and implement the necessary remediation actions to address the root cause and fix the affected product or process. 4.
Communication and Communication: Communicate with internal and external stakeholders in a timely and effective manner, providing accurate and transparent information. This can include communication with employees, customers, vendors, regulators, and others to explain the cause of the incident, the actions taken, and the improvement plan.
5.Improvement Plan and Corrective Actions: Based on the findings of the survey and analysis, the improvement plan and corrective actions are set before the system.
These measures may involve process optimization, updates to standard WeAnswer operating procedures, training and education, equipment maintenance, etc., to prevent similar accidents from happening again.
Extended information: the handling of quality accidents and major quality accidents The original rules and basis are: the main basis for the treatment of engineering quality accidents has four aspects:
If the factual information of the accident has legal effect, the technical documents, archives and relevant construction regulations related to the project contract, design entrustment contract, material or equipment purchase and sale contract, supervision contract or subcontract and other contract documents approved by the relevant parties.
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