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She ran to the air conditioner where the courier was going to deliver it and put a note that said, "Please don't blame him."
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The little girl warmly wrote a note, which said, Uncle Courier delayed the delivery of the air conditioner in order to save her mother, please don't blame him.
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Maybe although the courier uncle delayed the delivery, he was trying to save his mother, so the little girl didn't blame, but said it was okay.
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This kind of thing can be discussed with Bai Tadu.
1, you can discuss with him, next time the security guard will sign for the dao, if he doesn't agree, 2, then think of a way to let him find a way for you to get a pass, because, this matter is beneficial to him, let him find a way.
3, let him pick up, the reason is very good, there are many people in your car express, the factory has the rules of the factory, can not be accommodating, the express also has the risk of express delivery, do not take risks!!
Tell her your risk well, if she refuses to accept the mail, say her embarrassment two more times, be sincere, don't be angry, in many cases, say a request four or five times, say it well, and the other party will generally agree.
If you really don't listen, just follow the rules, the customer does not pick up, pick up, because this customer gives you too much risk, sooner or later a day will be loaded. It's better to just give up, there are rules anyway, just follow the rules.
Also, after she refused, she sent a text message, and if she didn't pick up the goods within 3 days, she would return them to the place of delivery at a certain time on a certain day, and she would usually come over to pick up the goods.
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Just today, there was a case in Hangzhou where a courier went upstairs to deliver Bai goods, and as a result, the things in the car downstairs were stolen.
The little dao thief first shopped online, then chose the way to pay on delivery, and when the goods arrived (the address was fake), he asked the courier to change it to the afternoon and then deliver it in the afternoon, and then rode a battery car to follow the courier until he found the opportunity to steal.
So be careful.
Our couriers here are now the kind of small three-wheeled trucks with locks on the back, and the couriers lock the doors when they deliver.
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You communicate with the leader, and also communicate with the customer, I understand you, it's not easy, it's windy and sunny, in the future, if this happens, your work will be delayed, what do you say about the leader of the Rong family? Besides, is there a lot of express delivery from customers? Or is it an occasional piece or something?
Looking for their leaders, the leaders are still very understanding, and we have sent a lot, and the leaders are very understanding
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The courier's brain power is very important, especially to have a fairly good memory. Because most of the current express delivery is not in the receiving address, either in the commissary, or in the doorman, or in the supermarket and so on, some customers can not get the express will ask to put there, if the courier can not remember to put ** resulting in the customer can not receive the express, then he will complain that you incur a fine.
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Physical strength is also quite important for the courier, now the express delivery is quite a lot, some of the weight of a large piece is generally more than ten kilograms, and even some to more than 20 kilograms, without a certain physical strength is not moving, and even some customers ask to be sent upstairs, so the courier is hard, his return can be said to be hard-earned money.
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The most disgusting thing is that I put the express in the supermarket according to the customer's requirements, and the supermarket monitoring can also prove that I put it, but I don't know who stole it, the customer hit me **, I said that I have fulfilled my responsibility, you should go to find the person who stole it, and the customer said where do I find it? Then the customer looks for the seller, and the seller comes to our company, and the company's regulations are that the customer does not receive the goods is the responsibility of the courier, even if the customer signs, it is useless, do you want to hire a lawyer to fight a lawsuit?
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In fact, it is very simple, that is, the boss sucks blood, and the express company squeezes the front-line employees too hard, and then artificially creates the confrontation between the courier and the customer, and transfers the contradiction.
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Couriers should be able to drive electric cars. Now the express delivery industry is developing rapidly, each courier is about 200 pieces per day, and it is impossible to complete the task without electric vehicles, so the courier must have the skill of driving an electric tricycle, otherwise there is a risk of traffic accidents on the road.
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To work as a courier is not only to be meticulous, but also to have a good attitude. Today's customers are more hypocritical when shopping online, and they think that I want you to serve me after spending money, and I say what is wrong, otherwise I will complain. At present, the express delivery regulations are not perfect, as long as the customer complains about the courier company will be punished for the courier, if the courier can not get the customer to complain to 12305, the fine is thousands, which is equivalent to a month of waste, so to have a good temper to avoid quarreling with customers.
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The courier is very hard, basically very early in the morning to the company to sort the goods, and then hurriedly sent the morning, otherwise the customer will complain, now the courier has a lot to send cabinets, self-pick-up points, those who want money, generally send a piece of money, in fact, self-pick-up point on the collection of five cents, many courier companies are to be fined when customers complain, basically a complaint a day's salary is gone, every day when it rains outside, meet a hypocritical customer a package and wait for an hour to get it, it is normal to get more than 11 o'clock in the evening, All of you should be more understanding of the courier, and don't complain about a little thing.
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The vast majority of express delivery employees are very hard, especially the front-line collection and delivery of express personnel, wind and rain, 365 days a year, almost more than 300 days are running outside, summer to endure high temperatures, winter to endure severe cold and frost, ordinary people are difficult to endure this kind of hardship. Moreover, most front-line express delivery employees basically do not have the concept of commuting normally, and it is common for them to go out early and return late. In my opinion, most of the front-line courier employees are very hard-working, and those who can persevere are very good employees.
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Courier, every day at 8 o'clock to the outlets to make preparations, check the vehicle, do a good job of protection and safety preparations, carry out the company's regular schedule meeting, in the unloading and sorting to the transport vehicle, sorting, self-loading, and then delivery, delivery in contact with the customer to receive the mail, the customer fails to pick up the parcel in time, negotiate with the customer, according to the customer's requirements in the designated location, if there is an abnormality, the courier can only return to the site with the piece, inform the customer service of the outlet. The customer service communicates with the shipping outlets, and the shipping outlets contact the merchants. A courier's day is like this, the goods are delivered on arrival, and they are normally delivered several times a day.
If there are many goods, just pull a few more times, this is the daily work, if something rains, as long as you can go out, you have to send it, of course, sometimes you will encounter more trouble, and different industries have hard work.
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In fact, sending couriers to is not as tiring as imagined, mainly because some people are too hypocritical. After connecting the **, it is common to say that you will come right away, and wait for about ten minutes. After the first time I sent it, the person was not there, and I asked you to send it at a certain time, and I said that I was sorry to forget when I sent someone away.
Then you complain a few words, and he says that he will return it if he doesn't want to send it, and after you return it, he complains about you. There is also ** that has not been able to get through, and it will scold people as soon as it is connected. The address is not detailed, after the call, I asked him where you are from such and such a street, and he didn't know what courier you sent back to such and such a street.
I told him that I was on such and such a street, and that he would just put the security booth back to you. The problem is that there are more than a dozen security booths! You tell me to put that, and he'll tell you about the street next door.
The above is particularly annoying, and there are some small problems that I will not give examples of.
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A friend of mine is doing express delivery, he was still full of motivation before engaging in the express delivery industry, but after a period of contact, I can often see his sad face, for example, the recipient specified that the express delivery should be placed somewhere, and promised to lose it It doesn't matter, as a result, my friend put it somewhere according to the recipient's requirements, and a week later, the recipient complained that he did not receive the express mail and asked him to bear the loss; There is also the fact that the packaging was intact when it was shipped, but when the recipient complained, it was damaged when the packaging was damaged, so that the recipient complained about the courier employee who packed it. In our opinion, these must be grievances, but there is no way, many express companies have put the responsibility on the head of the courier staff, try to ask, can they feel good in such a situation? In fact, the above problems are the hardest place to be express employees, the wind and sun, the cold wind is not a big deal, as long as they can resist the body, they will not have complaints, the hardest is to suffer from the above similar unfair treatment, I believe that many employees engaged in the express delivery industry have a deep experience.
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What's not to be happy about, I'm willing to be your listener.
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You can completely refuse this attitude.
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Directly complain **, it's really not okay to return it, and buy it from another house.
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Write a card and put it in a conspicuous place "express delivery at the door" so that the express delivery should not be yelling, and then write that the express delivery is not responsible for the loss.
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You can put it directly at the doorman, and then**or SMS notification, and keep a good **record to prove that you have delivered, and now many people have no way to go out to get the express during working hours, so it is a better choice to put it at the doorman, and the point is to notify the recipient.
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I've heard that when I first delivered the courier, I arranged for you to be in a very remote place. And you can't get much money a month.
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If you still plan to continue to do it in this company, it is recommended to make a plan before each express delivery, find out the route, use the company's ** first contact the consignee, confirm the time and place, and then go over, if the other party is at work, you can find their front desk to help find the consignee, there should be no need for such a high phone bill, professional courier companies will confirm the delivery time with me before sending the express, according to my experience in receiving express delivery, the courier directly uses the mobile phone to call me ** no more than 20%, Generally, each call is less than 1 minute, and according to this ratio, it is estimated that 500 couriers can be delivered a day.
If it is because the route is not familiar with the high cost every time you ask for directions, then familiarize yourself with the area you are responsible for.
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I suggest that your courier company is about to go out of business, and I also suggest that you don't be this courier!!
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You can go and learn about the network **skype.