-
A property manager is a professional who is engaged in property management.
To be a good property manager, you must have the following 5 elements:
Pay attention to and develop the professional service market.
Property management enterprises should make use of the advantages of professional managers to provide services for owners through the organization and implementation of social professional service resources, which requires attention to the development of professional service market, so that the professional service market continues to mature and standardize. Only in this way can property management managers truly implement quality control on behalf of owners in accordance with professional requirements, effectively use the resources of the whole society, and thus improve the quality of services to owners.
Adhere to the management according to the contract and standardize the operation.
The scope of responsibility of property management is within the jurisdiction, but the jurisdiction is not only a matter of property management, it also involves more than a dozen competent departments such as urban planning, gardening, city appearance and sanitation, electricity, communications, public utilities, public security, municipal administration, and urban management supervision. Therefore, as a professional manager of property management, he must enhance the efficiency of the enterprise through high-quality services according to the contract.
Get rid of specific issues.
The most basic function of property management is to provide perfect services to owners (users) according to the standard of contract and grading. But providing flawless service isn't about keeping managers busy with specific things all day. To see whether a professional manager is qualified or not, it is not to see whether you are busy, but to see the effect of your management and management decisions and services, and to see the performance of your own work.
Build a strong team of managers.
In the final analysis, the development future of a property management company depends on the development trend and direction of the manager team.
In view of the above reasons, managers must have strong planning, organization, leadership, coordination, communication and control skills, and have the basic qualities that professional managers should have. At the same time, as the whole industry must also be strict professional manager performance evaluation and appraisal system, for some poor moral character, lack of performance or poor management, should be eliminated to ensure the level of managers.
Property professional managers are required to capitalize.
If China's property management wants to go global, it must implement a modern enterprise system that is in line with the international CEO governance structure model. Although the shareholding structure of property management is relatively dispersed, once professional managers hold their own shares or capital, they have full room for development. At that time, the sunrise industry of property management will definitely show its vigorous vitality.
-
Just fool the owner and fool the owner. One thing can be said this or that, the key is not to be offensive, not to violate laws and regulations, and to solve the matter.
-
I think that to do property, you must first have a sense of service.
If it is your own company, everything is done in a free, democratic, legal system, openness, fairness, and justice.
-
Personal morality is definitely the first, rich experience in property management of service owners, flexible business mind, certain property management knowledge and various knowledge.
-
I really don't like you with this question, if you are from Harbin, I can take you to meet a few people and say a few things, maybe I can help you.
-
Summary. The threshold of the property management industry is very low, and the employment rate is quite high, but the salary in this industry is generally low, the working hours are long, the holidays are few, and the long-term dealings with the owners must have a good attitude and maintain enthusiasm for the work, however, often the work is done in the end can not be persevered, very tired, very irritable, as long as you have the toughness, can adjust your mentality well, property management work is definitely a very exercise industry, finally, I hope you can achieve better development. Personally, I don't think it's that easy to do.
Because there are many trivial things in this industry, it is a bit of the nature of the aunt of the neighborhood committee, and it is urgent to have conflicts with the owners, and the administrator is scolded and beaten up for the common things. I'm a property manager myself, so I know a little bit more. But as long as it is work, there must be its ways and methods, and as long as you do it with your heart, you will find that it is not as difficult as you think.
Hello, dear. The salary of the community property or Ziyu manager is not fixed, and it is generally determined according to the scale of the property company where the work is located, as well as the payment of the property fee in charge of the community and the amount of gold and dust of the property fee. Under normal circumstances, you will be given a second-tier and third-tier shirt rock property fee of about 2, and the approximate salary level is generally about 5000 to 6000.
The threshold of the property management industry is very low, and the employment rate is quite high, but the dust bucket is that the salary in this industry is generally low, the working hours are long, the holidays are few, and the long-term dealings with the owners must have a good attitude and maintain enthusiasm for the work, however, often the work is done in the end There is no way to stick to it, very tired, very irritable, as long as you have the toughness and can adjust your mentality well, property management work is definitely a very envious and very exercise industry, finally, I hope you can achieve better development. Personally, I don't think it's that easy to do. Because there are many trivial things in this industry, it is a bit of the nature of the aunt of the neighborhood committee, and it is urgent to have conflicts with the owners, and the administrator is scolded and beaten up for the common things.
I'm a property manager myself, so I know a little bit more. But as long as it is work, there must be its ways and methods, and as long as you do it with your heart, you will find that it is not as difficult as you think.
-
Content from user: Liu Qin.
1. Keep in mind that "quality first, owner first" is the unchanging truth.
The starting point for all management work is the core of project services. This is the key point related to the company's word-of-mouth, reputation, and brand. The company's responsibility assessment of the project manager, service quality accounts for a considerable proportion.
Case: The project manager thinks that he can "get it", get the members of the business committee (the management fee can be collected), get the employees (listen to him), and get a leader of the company, but when the company's quality inspection department conducts an on-site inspection of the service quality of the project, it is found that there are many problems in its basic work, which directly affects the level of service provided and buries hidden dangers, and the company will eventually cause losses due to equipment paralysis and employee turnover.
Comments: Quality management should be pre-emptive, prevention first. You can't always make amends.
Second, performance first, cost control, to have a certain economic acumen and financial management ability.
Profit is the basis of the survival of the enterprise, as simple as people want to eat, so if the project manager does not make the performance, it is difficult to get the company's re-employment. So, as a project manager, do the following:
First, grasp and control the collection of property management fees, implement the collection indicators at all levels, and let every employee have economic awareness.
Second, do a good job in cost control. Property projects generally formulate a specific cost budget (including personnel costs and various consumption costs) before each year, and the project manager should strictly control all kinds of expenses within the budget.
Case: Some project managers, only remember everything to the owner, leave the budget behind, to meet any requirements put forward by the owner, such as often let employees work overtime and generate a lot of overtime expenses, beyond the budget, and finally make the project as a whole make ends meet, the owners are satisfied, the company is ridiculous, the item.
-
We have been doing property manager certification training for more than ten years, if you don't know anything, you can continue to ask me, we guarantee the lowest price in the market, and you can also fly later.
-
Summary. Kiss, you can do this Lower your profile, humbly understand and learn to understand the situation carefully, be a good listening property manager, and avoid arbitrariness.
1. Be familiar with job responsibilities, authority, and daily work contentA good property manager must know very well what he does, the responsibilities and authority of the individual and the company (or project), and what work should be done 365 days a year. Property managers have a lot to do every year, such as making property plans, managing property materials, etc., and in order to do all these things well, they must arrange their work content 365 days by day, week, month, quarter and year.
How to be a good property manager.
Kiss, you can do this Lower your profile, humbly understand and learn to understand the situation carefully, be a good listening property manager, and avoid arbitrariness.
1. Be familiar with job responsibilities, authority, and daily work contentA good property manager must know very well what he does, the responsibilities and authority of the individual and the company (or project), and what work should be done 365 days a year. Property managers have a lot to do every year, such as making property plans, managing property materials, etc., and in order to do all these things well, they must arrange their work content 365 days by day, week, month, quarter and year.
Four. Daily communication management property managers manage many teams, daily work communication must be efficient and accurate, and appropriate empathy, in order to work smoothly, and subordinate communication should pay attention to the following three points: lower your profile, humbly understand and learn to understand the situation carefully, be a good listening property manager, do not be arbitrary, if you are just from another company to jump over, or from other projects to transfer, better learn to communicate with the old staff to learn, because they know the real situation of the project better than you, Blindly serving the shelf will only cause dissatisfaction among employees, so it is better to lower your profile to communicate and understand more.
Don't just scold the property manager for this position is higher than ordinary employees, match, bear more responsibility, if there is a problem, don't blindly scold, scolding is meaningless, find out the problem is the key, learn to take responsibility, be responsible, let your subordinates believe in you, rely on you, in order to better cohesion of the team. Pointing out the problem, providing methods, keeping an eye on the age, education level, comprehension ability, and thinking ability of the subordinates in the process are uneven, as a property manager, it is impossible to require everyone to understand the current situation very clearly, and know how to solve it, our property manager should patiently point out the problem, provide solutions, and strengthen supervision, and urge employees to solve problems.
-
1. Business ability. As the general manager of the property, almost all the work under the property is led and managed by himself, which requires being familiar with the work of the property, being able to actively formulate the corresponding development plan, and instructing employees how to work.
2. Management ability. Knowing how to manage employees, as the general manager of the property, not only must have strong business ability and play an exemplary role, but also need to give full play to their management ability and guide employees to do a good job. Manage all departments of the property to improve the working ability and perfect image of the property.
3. Communication skills. The general manager of the property not only needs to deal with the staff of the property, manage and guide them to carry out their work, but also needs to be able to communicate well with the owner, calmly deal with various problems of the business, solve the difficulties encountered by the owner, and coordinate the relationship between the property and the owner.
4. Ability to express oneself. As a manager, you need to have good communication skills, not only to communicate with employees, to put forward various task progress and task objectives completely and clearly, but also to be able to express the responsibilities of the property to the owner and properly solve the owner's problems.
5. Appearance image. In addition to their own business capabilities, they also need to improve their appearance. As a manager, you must have the demeanor of a leader, dress appropriately, be chic and generous, and have a good temperament. At the same time, it should also be approachable, which can bring the previous relationship with employees and owners closer.
6. Ability to do things. As the general manager of the property, the big and small things of the property need to be managed, understood, and solved by themselves. Improve your ability to do things and maintain an attitude of being a watchful person.
Learn to use your own rights to lead employees and properly handle various calming problems at work.
As a leader, you have to be effective. And being productive can be learned. So, what does it take to be a good (and effective) leader? >>>More
Have a better temper, speak well, smile and understand business.
First of all, whether you are an interesting woman or an interesting man, you must learn to read. People who read books are really interesting. I once knew a girl who came from a scholarly family, her parents were both university professors, and she started reading from a few years old until she was in her twenties, and every night when she went home and washed up, she had to read for two hours, and she took out a book from her bag to read in her free time. >>>More
First of all, you must have a kind heart. On the basis of doing your own job to help others. Help others when they are in trouble, regardless of their own gains and losses. >>>More
Front office management is comprehensive, comprehensive and coordinated in the hotel, which is the nerve center of the hotel and the link between customers and the hotel. The customer's first impression and final impression of the hotel are formed in the front hall, and the overall service quality and service level of the hotel are reflected in the front hall. >>>More