My Lenovo A798T keeps getting stuck, what should I do?

Dear Lenovo users, hello!

In response to your problem, it is recommended that you upgrade your phone's Le'an to the latest version (no software can be installed), after the upgrade is completed, you can enter Le'an's application management, uninstall or freeze some of the apps that you don't commonly use on your phone, and release your phone's memory. At the same time, it is recommended that you insert an external memory card into your mobile phone and move the software of ** to the external memory card storage, which will also improve the smoothness of mobile phone use.

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Smartphones, like computers, may find that the system becomes "stuck" after running multiple programs for a long time, and restarting the phone can solve the problem; If restarting doesn't solve the problem, recall whether you have recently installed some new third-party apps, go to Settings - Apps - Manage Apps, try to uninstall the recently installed programs and restart the phone; If the above two methods can't solve your problem, you can back up your contacts, text messages and other data, and then restore it to factory settings.

If it still doesn't work, it means that there may be a problem with the phone, and it is recommended to contact the site to test the phone.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.

1.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;

2.It is recommended to optimize the equipment system:

a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;

b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.

c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;

d.It is recommended to use the built-in music security software for self-start management, limit the boot start project, avoid occupying too much running memory, due to the difference in the version of the music security, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "music security" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed, please refer to it.

3.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

You can visit the official website for inquiries:

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

There is a virus in the phone, or there are too many background programs running.

According to the situation you described, the toucher cannot verify the stuck situation of the engineering mode you described due to the laughter here, usually you can try to click the volume up button to confirm the entry after prompting to enter the engineering mode, in addition, you can press and hold the power button + volume up and down button in the shutdown state to turn on the mode;

If your device cannot enter normally, it may be an abnormal engineering mode, if it affects your daily use, it can usually be repaired by flashing, and there is a certain risk in flashing the device by yourself and will affect the normal warranty of your device. Therefore, we do not recommend that you flash the machine by yourself, you can choose to go to the local after-sales site to let the engineer assist in processing.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday 9:00-18:00, except holidays, the local sites will be slightly adjusted according to their own transportation and demolition camp conditions.

Same as above, ask for advice on how to use the engineering model.