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We apologize for the inconvenience.
For your situation, it is recommended that you refer to the following methods for testing
If you have other wireless networks nearby, please try to compare:
a. Other networks can be connected normally, you can judge that the mobile phone system and hardware function are normal, please try as follows:
1. Correctness of password: If you enter the password correctly but cannot pass the verification, it is recommended that you verify the relevant password, and for the routes that can be operated, it is recommended that you set it to WEP encrypted or unencrypted mode for connection;
2. Wireless network signal: When the wireless signal signal is weak, it may lead to the inability to connect normally or the application cannot be connected to the network normally, it is recommended to move the mobile device to the wireless network signal is strong to try;
3. Abnormal wireless network parameters: In order to avoid abnormal connection due to abnormal wireless network parameters such as DNS, it is recommended that you try to set the wireless network as static IP allocation, and the static IP setting menu of the product is as follows: System Settings - WLAN - Select the connection signal source, click Advanced to set it, please refer to it.
4. If the above suggestions still cannot be improved, it is not excluded that the compatibility between the routing equipment and the product is caused, and it is recommended that you replace the wireless network or routing equipment for use;
b. If other networks cannot be connected normally, it may be caused by abnormal system or hardware functions
1. Please back up the fuselage data and try to restore factory settings;
2. If it still cannot be improved after recovery, please take the time to go to the local maintenance site to test and process the system and hardware.
If the conditions are limited and you cannot compare with other wireless networks, it is recommended that you conduct a simple investigation based on the above suggestions, and if it cannot be improved, please send it to the repair site in time.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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There are several scenarios in which the phone cannot connect to Wi-Fi properly:
1) The wifi signal is set to hidden, you need to contact the network management to obtain the wireless signal name, and manually enter the wireless signal name and password connection in the mobile phone [Settings] - [Wireless LAN] - [Other Networks].
2) If the router is faulty, try to restart the router.
2. Prompt that the connection to the wifi is refused, and the fault phenomenon: others can be connected, but they can't connect to the wifi, and the connection is refused. Here's how to fix it:
1) The router device may have enabled wireless MAC address filtering, it is recommended to contact the NMS to add the MAC address of the mobile phone. The MAC address is viewed in [Settings] - [About This Mac];
2) If the router is faulty, try to restart the router.
3. The mobile phone connection to wifi prompts that it has been saved, but the connection fails. Here's how to fix it:
1) This prompt indicates that the encryption method, password or signal channel of the router of the wifi signal has been modified. It is recommended to reset the password and encryption type of the router, and the terminal connected to this network needs to [Ignore this network], and re-enter the password to connect.
2) If the router is faulty, try to restart the router.
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It is recommended to upgrade the wireless network card driver.
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Dear Lenovo mobile phone users, hello!
We apologize for the inconvenience caused by the use of your mobile phone.
Lenovo S898T mobile phone supports wireless WiFi, connecting to wifi wireless Internet access, you need to have a wireless network and password available around you.
If you are connected to home broadband and use a wireless router at the same time, go to the wireless router and turn on the switch of the wireless network, and set the wireless password, which needs to be English characters and the password must be more than 8 digits (please refer to the wireless router manual for details) or refer to it.
Then on the mobile phone, enter the mobile phone settings - WLAN (open), click "WLAN settings" to search for the wireless wifi hotspot set in the list that appears, click to connect, enter the password, and OK.
If you can't connect normally, you should mainly consider whether the wireless password is entered incorrectly, whether the wireless network itself is abnormal, and whether the mobile phone system or hardware motherboard wifi module is damaged. For more possible scenarios, it is recommended that you refer to them.
Check it out. Since we can't see the specific situation of your phone remotely, if you can't solve it effectively, we recommend that you take the time to go to your local Lenovo after-sales service center and let the engineer help detect and solve it. You can log in to the official website to check the address.
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Re-enter the password, if it doesn't work, shut it down and restart.
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1. Depending on what wifi you are connected to, if you are connected to public wifi such as CMCC, Chinanet, this kind of wifi is generally charged, you need to have an account, it seems to be connected to a fake link.
2. If you are connected to your own home wifi, then consider whether there is a problem with the wireless router at home, I am a desktop and my notebook and mobile phone at home, sometimes there will be a problem with the wireless router, you can connect but can not access the Internet, this is generally a problem with the network company, just ask.
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To connect to the wireless network (WLAN) you are familiar with, search directly to CMMC Chinanet, which are not open networks, and the signal emitted by the wireless cat of the latter's telecom! None of them work!
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Same question: It can be used the day before yesterday, but it can't be used since yesterday. However, broadband wifi computers can be connected, and you can also use GPRS to access the Internet.
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The router is not set up correctly.
1.Turn on the power supply, then plug in the network cable, plug the incoming cable into the blue port, and then plug in a blue port for the network cable connected to the computer. After doing these jobs, you will see that there is an address and account password behind the router, and after connecting, enter the address you see on the router in the browser.
2.Then enter, enter the corresponding account and password.
3.After entering the operation interface, you will see a setup wizard on the left, and you will enter (generally pop up automatically).
4.Click Next, enter the Internet access method settings, you can see that there are three Internet access options, if it is dial-up, then use PPPoE. Dynamic IP can be used by plugging the computer directly into the network, and there is a DHCP server on the upper layer.
The static IP is generally a private line or something, or it may be a cell bandwidth, etc., and the upper layer does not have a DHCP server, or wants to fix the IP. As I dial up, I choose PPPoE.
5.If you choose PPPOE dial-up Internet access, you need to fill in the Internet account number and password, and you will have an account number and password when you open broadband, and you can fill it in.
6.Then the next step is to go to the wireless setup. You can see the channel, mode, security options, SSID, etc., generally SSID is a name, you can fill in at will, and then the mode mostly uses 11BGN
The wireless security option to choose WPA-PSK WPA2-PSK is so secure.
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Dear Lenovo mobile phone users, hello!
According to the description, the mobile phone can connect to the wireless wifi network normally, but it cannot access the Internet. It is recommended that you try to test this wireless network with a different mobile phone connection first.
If you can't access the Internet normally, it means that the wireless WiFi network itself is a problem.
For example, it may be caused by the wireless router itself not being able to access the network. If the network cable port connection is abnormal, the wireless router is abnormal, etc., you can try to plug and unplug the network cable related ports, or restore the factory settings of the wireless router to see if it can be solved;
or the network used by itself can only allow access to one computer terminal (for example, some cell networks are bound to MAC addresses);
If other mobile phones can connect and surf the Internet normally, it means that your mobile phone is causing problems.
It is recommended that you try to check whether there are any relevant software settings to limit the networking function of the program, such as Lenovo Security - Networking Management.
At the same time, it may also be caused by some software conflicts, it is recommended that you back up the important data of the body, and then restore the factory settings of the phone to see if it can be improved. (Operational under Phone System Settings - Privacy)
If the problem persists and cannot be effectively solved, we recommend that you take the time to go to your local Lenovo after-sales service center and let the engineer help detect and solve it. You can log in to the official website to check the address.
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Turn on and off again, turn on the data connection, A789 is a little slow to connect to the network, and so on, maybe it's fine.
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Hello, sorry for the inconvenience.
1. If the password is entered incorrectly, it is recommended that you enter the correct password and try again 2. The default channel of the router is 6, if there are more wireless routers nearby, they will interfere with each other and cause problems with authentication. You can refer to the tutorial to reset the channelThis tutorial is for TP-Link routers, if it is another router, please refer to the corresponding tutorial).
3. It may be that the encryption method of the mobile phone is different from the encryption method of the routed wireless network password, and it is recommended that you can change other "security type" and "encryption algorithm" in the settings interface of the router
4. It may be caused by system abnormality, it is recommended that you back up the data and restore the factory settings.
5. It may be that the router and the mobile device are not compatible, you can try other routers to connect.
You can visit the official website for inquiries:
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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It is likely that the password is incorrect, so reset the password on the host connected to the WLAN and use the same password when logging in to the WLAN.
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Dear Lenovo users, hello! For this question of yours, you can refer to the Lenovo Technology Forum, which has the most complete technical questions, and there are professionals in the forum to answer your questions, and you can also communicate your questions with them.
IDEA Forum.
Think Forum:
Lenovo Community.
Hope it helps you and have a great day!
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The password entered is incorrect. Pay attention to the capitalization. Re-enter.
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Hello. We apologize for the inconvenience.
1. If the password is entered incorrectly, it is recommended that you enter the correct password and try again.
2. The default channel of the router is 6, if there are more wireless routers nearby, they will interfere with each other, causing problems with authentication. You can refer to the tutorial to reset the channel:
This tutorial is for TP-Link routers, if it is another router, please refer to the corresponding tutorial).
3. It may be that the encryption method of the mobile phone is different from the encryption method of the routed wireless network password, and it is recommended that you can change other "security type" and "encryption algorithm" in the settings interface of the router
4. It may be caused by system abnormality, it is recommended that you back up the data and try to restore factory settings (Main Menu - System Settings - All Settings - Backup and Reset - Factory Reset - Click to Reset Phone - Enter the Factory Reset Password - Click to Clear All Contents).
5. It may be that the router is not compatible with the manual imitation boot device, you can try other routers to connect.
Please understand and try it on the big spring.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Hello, it is recommended that you enter the router settings interface, follow the setup wizard, re-set the router, and after the settings are completed, restart the router and connect it again for testing; If it still doesn't work, we recommend that you back up important content on your phone and restore it to factory settings.
Hello, Lenovo Phone A789 uses MT6577 dual-core 1G CPU.
We apologize for the inconvenience.
If your device is inserted into a memory card, it will be reflected in the fuselage menu (System Settings - Storage) after normal recognition, if it cannot be reflected normally, please use the following steps to perform a simple troubleshooting attempt to solve the problem: >>>More
Hello. Sorry, because you did not provide specific information about Lenovo A380T, we cannot directly help you here, and we apologize for the inconvenience caused. It is recommended that you accurately describe the problem that Lenovo A380T needs to consult, directly supplement the information of the problem or re-consult on the home page, so that we can better serve you, thank you! >>>More
The Lenovo A338T is a 4-core phone. The CPU is Spreadtrum 8830. However, the RAM is too small, only 512MB.
Use 360, or flash the elf, one-click root in Tencent antivirus software (**After the software, connect the phone, click on the software, and follow the prompts to operate). Pay special attention to some software that cannot be deleted indiscriminately, otherwise the system will be paralyzed