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The sofa cover you make in the store, if it is not suitable, it depends on what is not suitable, the color and style should be your own choice, the size is their measure or you provide, if the size is wrong, the size is not suitable then it is their mistake, even if it can not be returned, it can be asked to be redone until the size is appropriate, generally this kind of customized size custom things can not be returned, but what you say is not suitable can be changed, until you are satisfied, and it is suitable, you must first make sure that you have no mistakes, There is no problem with the things provided by themselves, if it is a problem in the store, it is okay to ask them to redo or modify it.
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Can only negotiate with the store to solve, since it is custom-made, are made of good size, it is impossible to return all, and the custom-made store can not be sold, can only see who is mainly responsible, you can negotiate a refund of part of the money, or see if you can change it, the change plan can make both parties satisfied.
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First, who provides this size? Did you provide it, or did someone else provide it? Second, do people do it exactly according to the size?
Is there a difference in size? The third one is how it doesn't fit, is it the size is not suitable, or the fancy is not suitable, or something else is not suitable? You didn't even make it clear.
So you say whether this person can return, it's more troublesome. And it has been made into a finished product, if you want to return it, it is really useless, because this sofa is made according to the fixed size, if you want to return it, then people will say that it is all wasted, and there is no other place to use.
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You can find an intermediary mediator, and then ask him to mediate for both of you, or directly call the kind of service platform dedicated to mediation, and then let you mediate directly, if it is really different, you can, complain or go through legal procedures.
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Since it is custom-made, it must be measured in advance, and the size is not suitable must be a problem with the electric armor, which should be refunded, whether you paid the deposit or paid the full amount.
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It's customized according to the size and style you want, if it is, people will definitely not give it back, if they do it wrong, they will not give it back, just make trouble there!
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Upstairs are all assumptions that are your problem, but what I encountered is that the workmanship of the custom-made mahogany sofa cushion is very poor, and the merchant should not understand that the customized goods cannot be sold twice and must take care of the quality? They know it but still have rough workmanship, which is to deliberately use the word custom as a shield to bully consumers
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Legal analysis: Generally speaking, it can be refunded, but it depends on who is responsible, if it is a furniture quality problem or other problems, the seller promised at the time of purchase is different or different, you can return, but it must also be resolved through negotiation, after all, there is no binding on the terms of the contract. If you don't like it, I'm afraid you can't return it.
If you only pay a deposit, you can choose not to pay a deposit, and you will not buy furniture, if you have paid the full amount, then you have to coordinate to pay some liquidated damages and the like.
Legal basis: Article 119 of the Civil Procedure Law of the People's Republic of China Article 119 A lawsuit must meet the following conditions:
1) The plaintiff is a citizen, legal person, or other organization that has a direct interest in the case;
2) There is a clear defendant;
3) There are specific litigation claims, facts, and reasons;
4) It is within the scope of civil litigation accepted by the people's court and the jurisdiction of the people's court receiving the lawsuit.
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Hello dear kiss, very high lead Laxing will answer for you. Dear, what should I do if I find a custom sofa that refuses to return: If the custom-made furniture is not satisfied, but the manufacturer does not return it, you can take the following measures to try to solve the problem.
1. First determine whether the custom-made furniture is made in full accordance with the design drawings at that time, if it is not completely made in accordance with the drawings, you can use this reason to request a return. 2. If it is made in strict accordance with the drawings, then look at the details of the materials, plates, handles and other details used, whether it is completely in accordance with the original agreement, if not, it can also be returned. 3. If there are problems with the above two points, and you are not satisfied with the place, and you still do not give a return after communication, it is recommended to use the law to protect your rights through the consumer association, of course, this way is more troublesome.
The above is all my reply, I hope it can help you, I wish you a happy life
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Legal analysis: Generally speaking, it is difficult to return money simply because of personal preference without reasonable reasons; However, if it is because of the quality of the furniture or other breach of contract, first fix the evidence, negotiate with the business, if the negotiation fails, you can complain to the consumer association or directly file a lawsuit with the court.
Legal basis: Article 112 of the Civil Procedure Law of the People's Republic of China must meet the following conditions: (1) the plaintiff is a citizen, legal person or other organization with a direct interest in the case; 2) There is a clear defendant; 3) There are specific litigation claims, facts, and reasons; (4) It is within the scope of the people's court's acceptance of civil litigation and the jurisdiction of the people's court receiving the lawsuit.
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Summary. If you buy a sofa in a physical store, can you return it if you have installed it, this is not good, you have purchased furniture in a physical store, and you also have certain skills when returning it. Under normal circumstances, after buying furniture in a physical store, if it is not a quality problem, then the seller will not return it.
However, if there is a certain quality problem in the furniture itself, such as loose or deformed structure of the furniture, etc., this situation can be returned. In addition, if it is not because of the quality of the problem to return the furniture, then it is definitely necessary to negotiate with the seller, and at the same time when buying furniture, you need to ask for an invoice, with the invoice is the guarantee of after-sales service. Hope it helps.
If you buy a sofa in a physical store, can you return it if you have installed it, this is not good, you have purchased furniture in a physical store, and you also have certain skills when returning it. Under normal circumstances, after buying furniture in a physical store, if it is not a quality problem, then the seller will not return it. However, if there is a certain quality problem in the furniture itself, such as the loose or deformed structure of the furniture, etc., this situation can be returned.
In addition, if the answer is not because of the quality of the problem want to return the furniture, then it is definitely necessary to negotiate with the seller, at the same time when buying furniture, you need to ask for an invoice, with the invoice is the guarantee of after-sales service. Hope it helps.
At that time, the color I saw in the store felt different from that at home<> probably because of the lighting in the store, I didn't see natural light at that time.
Hello dear, yes, the lighting of the furniture store will be different from the home, this is not a problem of quality.
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The newly bought sofa, only less than two months, I dare not sit, because the sofa itself has been broken, for this case, naturally the quality of the sofa itself is not good, sure, at this time we need to find the merchant, let them repair or return. However, in the communication with the merchant, the merchant only repairs and does not give a refund. Do you think this practice is reasonable, I personally think that this practice is very wrong and very unreasonable.
After all, as consumers, we spend money to spend money on you, so you will inevitably protect our basic rights and interests. And now, if there is a problem with your product, it is natural for us to enjoy the corresponding three guarantees of rights. But in real life, this is not the case.
So what do we do about this situation? Let's take a brief look at it together. <>
The first is active communication with merchants. When we buy a product, we find that the product itself has quality defects, at this time we must be the first time to find the merchant, and actively communicate with him, inform him of the problem, and confirm the solution to the problem, this situation, through our active communication, most of them can be perfectly solved. After all, it is also troublesome for everyone, as long as the problem is solved as soon as possible, it will be fine.
Secondly, feedback to the relevant departments, but sometimes, it will always backfire, we can not solve the problem for us through communication, then at this time, we can use legal means to protect our own rights and interests, we can give feedback to the relevant departments, and they will deal with the business, and order him to rectify, through such a method. It is also possible to achieve our demands. <>
It's already very unpleasant for this kind of thing to happen. And in the process of processing. If the business does not cooperate, it must be very uncomfortable, in this case, we need to protect our rights through our methods, and hope that the majority of consumers can correctly protect their rights.
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Irrationality. Because consumers have the right to return and exchange goods, merchants have no right to prevent the other party from returning goods.
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I think this is very unreasonable, because it is a kind of damage to the rights and interests of consumers.
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Personally, I think the merchant's approach is actually very reasonable, after all, this product has passed the period of no reason to return, and then it is normal to only repair it now.
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Personally, I think the merchant's approach is very unreasonable, the general furniture can be replaced and returned within three months of the purchase, if the seller does not mind, you can also choose the warranty, I personally feel that it is necessary for the merchant to follow the seller's wishes.
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