Problems with Ctrip hotel bookings, can I cancel my Ctrip hotel bookings?

If you need to consult in detail, you can also follow Ctrip's WeChat (ictrip) and click on the "micro-service-manual service" at the bottom of the WeChat menu bar between 9:00 and 18:00 to inform the order number and specific matters, and we will have a specialist to verify and deal with it for you.

You can search for Ctrip *** "ictrip" in WeChat, reply "binding" or "association", you can use WeChat to book Ctrip products, and there are more exclusive preferential activities to surprise you who love travel, "Ctrip in hand, just go!" ”

Normally, as long as you receive a text message confirmation from Ctrip, it proves that you have made a successful reservation, and the Ctrip webpage is displayed in processing, which should be caused by the fact that the booking status is not synchronized in time. If you are not sure, you can call Ctrip or the hotel to confirm.

It's just in the confirmation, not that the booking has been successful. You'll need to wait a little longer for "Product Confirmation" to show that your booking is successful. When the time comes, you have to go to the front desk to pay.

I haven't booked a hotel in Ctrip, and I don't know very well, but I suggest you give that hotel a ** and confirm it, so you can rest assured.

Hotels booked on Ctrip are refundable.

However, it depends on the booking situation to see if the refund is possible

1. If the reservation is paid at the front desk and no credit card guarantee is provided, you can directly log in to the member account, select the order you want to cancel in "My Ctrip" - "My Reservation" - "Hotel Reservation", and click the cancel order button.

2. If the order is prepaid or provided with credit card, cash and other guarantees, then you only need to call 1 before the latest cancellation or modification time to be processed by the hotel reservation specialist.

3. Hotel cancellation fees may be incurred. If it is a prepaid non-cancellable hotel or if the cancellation time is short, the room rate will be lost; If it is a guarantee hotel, the amount of the guarantee will be charged.

The types of channels for online hotel booking mainly include direct hotel sales booking, such as ** hotel, the second is tourism **** sales, such as Ctrip Qunar, etc., and the third is the official website sales of chain hotels, such as 7 days, etc., these three channels are relatively standardized, providing protection for check-in, you can rest assured, and there will generally be no room or fraud.

How to prevent being deceived by online hotel booking, the fraud here mainly refers to the ** higher than the actual hotel ** of the online hotel, the most effective way to avoid this situation is to use the hotel official website to book, in addition to the general national economic chain hotels, some high-end hotels will also have official website clubs and other sites.

In order to prevent the occurrence of online **higher than the actual hotel**, you can also get a general ** by comparing the same hotels ** in the surrounding annexes. And because the hotel will fluctuate in different time periods, it is normal to be higher and lower, so it is good to maintain a good mood and stay smoothly.

A successful booking means that the booking is half successful.

1.After the order is successful, it will generally give you ** confirmation or SMS confirmation according to your requirements (in the information you are asked to fill in at the time of booking).

2.**Or in the text message, Ctrip will check the information with you and ask you what time you will arrive, whether you have any other requirements, etc.

3.When they confirm, they will also send you a text message, including the hotel location, ** or something.

At this time, the reservation is successful, you can go at that time, no one can cancel your order at this time, as for which room to live in, it is something you can handle after you arrive at the store, you can put forward some relatively simple requirements, such as living on the top floor or off the elevator and the like.

In addition:1If something can't go, you have to call ** to unsubscribe them at the prompt time, in fact, I don't feel like it's okay not to unsubscribe, because you didn't go to live, but I don't recommend you to try, after all, people are also working, and they have worked hard for you;

2.If I arrive later than the scheduled time, will my order be automatically cancelled? The answer is no, because most hotels will not be 100% occupied, and they can find out your reservation information, and they have no reason to leave the room empty and not let you stay; But if it's some holidays or hotels with very high occupancy rates, you need to be on time, and the reason doesn't need to be said.

Ctrip's hotel reservation will always be confirmed, and finally unsuccessful. Because the final confirmation of the hotel order is the confirmation of the hotel side, if the hotel happens to be out of **, there will be no success.

If the user successfully booked the hotel, then there will generally be a confirmation message reminder, and the one who receives the reminder is generally successful in the reservation. If you are still not at ease on the issue of "whether Ctrip is reliable to book a hotel", then after placing an order, you can also take the initiative to contact the platform's customer service for consultation. If you are really not satisfied, then you can file a complaint with Ctrip.

Everything will have a chance in case, on the issue of "whether Ctrip is reliable to book a hotel", there are also users who said that they booked a hotel on this platform, but when they went to the hotel, they were told that there was no room. Such a situation is also possible, but what is the cause of this remains to be analyzed on a case-by-case basis.

Ctrip needs to be confirmed by the hotel before it can be confirmed. Please be patient. In general:

1. Domestic order: If you check in on the same day, it will generally be confirmed within 1 hour after the order is submitted; If you check in on the next day, it will be confirmed within 2 hours after submitting the reservation.

2. Hong Kong and Macao orders: working hours: if you check in on the same day, it will generally be confirmed within 3 hours after submitting the order; If you check in on the next day, it will generally be confirmed within 4 hours after submitting the order; Non-working hours, generally confirmed within 24 hours after submitting the order.

For Hong Kong and Macau orders, the working hours are usually Monday to Friday 9:00 18:00, and the public holidays in Hong Kong and Macau are non-working hours outside of this time period;

For overseas orders, the working hours are usually Monday to Friday 9:00 21:00, and outside of this time period, it is non-working hours.

Summary. 1. Click "My Ctrip - Hotel Reservations" on the page. 2. Select "All" for order status, and all order information will be listed on the page.

3. Click to open the order you want to modify, if you need to modify the reservation date, number of rooms, occupants and other information, please use the "Modify Reservation Content" function, do not cancel the original order and submit a new order. Otherwise, Ctrip will not be responsible for the inability to check in due to your wrong operation. If you wish to modify your hotel, you will need to cancel your reservation and make a new reservation.

4. Follow the system prompts to modify the content. After the modification is completed, click the "Submit" button to complete the order. 5. All modifications can be notified to Ctrip by ** or e-mail, so that Ctrip can rearrange for you in time.

The number of points you have will be determined based on your final stay.

Hello, I'm glad to serve you, your question quietly with macro I have received, after reading will reply in a timely manner, after asking the line code, because the book is too much of a list will be in turn, will not not, please be patient!

1. Click "My Ctrip - Hotel Reservations" on the page. 2. Select "All" for order status, and all order information will be listed on the page. 3. Click to open the order you want to modify, if you need to modify the reservation date, number of rooms, occupants and other information, please use the "Modify Reservation Content" function, do not cancel the original order and submit a new order.

Otherwise, Ctrip will not be responsible for the inability to check in due to your wrong operation. If you want to modify the hotel, you need to cancel the reservation and make a new reservation. 4. Follow the system prompts to be cautious and modify the content.

After the modification is completed, click the "Submit" button to complete the order. 5. All modifications can be notified to Ctrip through ** or e-mail, so that Ctrip can rearrange for you in time. The number of points you have will be determined based on your final stay.

Hello, if you feel that my answer solves the problem for you, please give it a thumbs up. (Comment in the lower left corner) your effort, very important to us, your recognition is the driving force for my progress, if you think my code Huikai answer is still satisfied, please click on my avatar next time one-on-one consultation. Thank you, I wish you good health and a happy mood!

Summary. Hello dear! After booking a hotel on Ctrip, it is time to go to the hotel to check in with your ID card.

Show your ID card to the front desk when you check in, and inform the front desk to make a reservation on the Ctrip platform, if the booker and the check-in person are not the same person, please pay attention to inform the front desk which name is used for the reservation. Then cooperate with the front desk to carry out face real-name authentication and check in to the hotel, and wait for the front desk to give you the room card.

How do I confirm the check-in of a reservation booked on Ctrip?

Hello dear! After booking a hotel on Ctrip, it is time to go to the hotel to check in with your ID card. Show your ID card to the front desk when you check in, and inform the front desk to make a reservation on the Ctrip platform, if the booker and the check-in person are not the same person, please pay attention to inform the front desk which name is used for the reservation.

Then cooperate with the front desk to carry out face real-name authentication and check in to the hotel, and wait for the front desk to give you the room card.

The status of the confirmed reservation is that the room is booked, and the guest only needs to go to the front desk to register the documents and hand over the room to check in. You can also contact the front desk through the hotel's official ** to check whether the reservation is successful.

Related information: How to book a hotel is considered to be a confirmed hotel, as long as you receive the reservation number, the reservation is confirmed. Guests who need to stay in a hotel on a business trip or travel to a certain city need to book a hotel first.

Whether you make a reservation on the online platform or book on the hotel, you will receive a 6-digit digital reservation code on the platform or the hotel reservation**, and the guest can check in at the front desk of the hotel with this reservation code.

Summary. Dear, hello, for you to answer as follows: after confirming the order, directly bring the documents to the hotel to check in, only need to report the name of the check-in person or the booker, and then check the room type and number of rooms with the hotel.

If the booking is successful, you can directly take your ID card to confirm.

How do I confirm the check-in of a reservation booked on Ctrip?

Dear, hello, for you to answer as follows: after confirming the order, directly bring the documents to the hotel to check in, only need to report the name of the check-in person or the booker, and then check the room type and number of rooms with the hotel. If the booking is successful, you can directly take your ID card to confirm.

1. After booking, you will receive a text message from Ctrip confirming the success of the room, and you only need to inform the front desk staff that you have booked the room through Ctrip, and report the name of the guest registered at the time of booking. 2. Ctrip is responsible for booking, if you see that there is this room type in Ctrip, you can place an order first, Ctrip will help you contact the hotel when you submit the order, and will send you a message after confirmation. 3. As long as you have received the information that Ctrip confirms that there is a room, and arrive at the store at the reservation time, Ctrip is guaranteed to have a room, if you meet the above conditions and there is no room after arriving at the hotel, please immediately feedback to Ctrip to solve it for you!

If you haven't decided which room type you want to book, you can keep both sides and prepare for both.

How do I confirm the check-in of a reservation booked on Ctrip?

If you book a domestic hotel, you will generally be notified by SMS after the booking is successful, and you can go directly to the front desk on the day of check-in, Ctrip booking or show the booking SMS to check in. If so, prepaid to Ctrip's overseas hotel, we will send you a check-in voucher, the check-in voucher refers to the voucher after you book the hotel through Ctrip, the check-in voucher will generally be sent on the day of booking confirmation and deduction, please print it out and bring it to the hotel, and bring the certificate, other payment methods, please provide the name of the check-in person and show the valid ID of each guest, and the front desk can directly check in for you. Hope it helps.

Summary. No, you don't. If the user fails to check in as scheduled, the user will only be charged 10% of the room rate if the itinerary is changed and cancelled before 6 p.m. on the day of check-in.

"Non-cancellable" room type refers to the hotel room type that cannot be changed or cancelled once the reservation is made, and a cancellation fee will be charged if the cancellation is required. If a user who has booked a non-cancellable room cannot check in for any reason, a cancellation fee will be deducted, which is usually the full amount of the room charge.

If a guest has booked a room on Ctrip and does not come to stay, do they need to order a new room on Ctrip? I booked a hotel on Ctrip and no one lived, and I canceled the order in the middle, but I sent a message to disturb the information that the cancellation of the potato Li Dan failed was intercepted and I didn't see it, and I didn't check in, and the hotel Ctrip didn't contact me, this fault is not the fault of Ctrip and the hotel.

I'm sorry I don't understand, but can you elaborate on that?

No, you don't. If the user cannot check in as scheduled, if the user changes the itinerary and cancels the hotel code imitation reservation before 18 o'clock on the day of check-in, only 10% of the room fee will be deducted. "Non-cancellable" room type refers to the hotel room type that cannot be changed or cancelled once the reservation is successful, and a corresponding penalty will be charged if the cancellation is required.

If a user who has booked a non-cancellable room cannot check in for any reason, a penalty will be deducted, which is usually the full amount of the room charge.