Why is the Lenovo mobile phone S850 not connected to the Internet, and the authentication is not cle

1. First of all, make sure that your router is not working normally, you can use other mobile phones or digital products to connect to the wifi hotspot, if you can connect and surf the Internet normally, then generally speaking, this wireless router can work normally.

2. Secondly, make sure that the mobile phone with a problem with the wifi connection does not have the option to turn off the network in the sleep state, and there are many children's shoes that their mobile phones will be disconnected after a period of time or can not receive the information of the background chat software, most of them are because they inadvertently or mistakenly turn on the option of turning off the network from the mobile phone.

3. Wireless router problem:

1) Dead cycle - many wireless routers sometimes have a connection into a dead loop, that is, they keep getting IP and connecting, but they can't connect to wifi hotspots. - Let's try the all-purpose fix - restart. After turning off the power of the wireless router completely, turn it back on again after about 10 minutes.

2) Whether there are too many WiFi connection devices - too many digital devices connected to the WiFi of a wireless router will put a lot of pressure on the wireless router, and it is easy to cause IP conflicts and cannot be connected - such a problem can be solved by setting a static IP for each device connected through WiFi.

1. If the password is entered incorrectly, it is recommended that you enter the correct password and try again.

This tutorial is for tp-link routers, if it is another router, please refer to the corresponding tutorial) 3. It may be that the encryption method of the mobile phone is different from the encryption method of the routed wireless network password, it is recommended that you can change other "security type" and "encryption algorithm" in the settings interface of the router

4. It may be caused by system abnormality, it is recommended that you back up the data and restore the factory settings.

5. It may be that the router and the mobile device are not compatible, you can try other routers to connect.

I hope the above content will be helpful to you.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

Dear Lenovo mobile phone users, hello!

We apologize for the inconvenience caused by the use of your mobile phone.

Lenovo S898T mobile phone supports wireless WiFi, connecting to wifi wireless Internet access, you need to have a wireless network and password available around you.

If you are connected to home broadband and use a wireless router at the same time, go to the wireless router and turn on the switch of the wireless network, and set the wireless password, which needs to be English characters and the password must be more than 8 digits (please refer to the wireless router manual for details) or refer to it.

Then on the mobile phone, enter the mobile phone settings - WLAN (open), click "WLAN settings" to search for the wireless wifi hotspot set in the list that appears, click to connect, enter the password, and OK.

If you can't connect normally, you should mainly consider whether the wireless password is entered incorrectly, whether the wireless network itself is abnormal, and whether the mobile phone system or hardware motherboard wifi module is damaged. For more possible scenarios, it is recommended that you refer to them.

Check it out. Since we can't see the specific situation of your phone remotely, if you can't solve it effectively, we recommend that you take the time to go to your local Lenovo after-sales service center and let the engineer help detect and solve it. You can log in to the official website to check the address.

Re-enter the password, if it doesn't work, shut it down and restart.

1. If the password is entered incorrectly, it is recommended that you enter the correct password and try again.

2. The default channel of the router is 6, if there are more wireless routers nearby, they will interfere with each other, resulting in problems with authentication;

3. It may be that the encryption method of the mobile phone is different from the encryption method of the routed wireless network password, and you can change other "security type" and "encryption algorithm" in the settings interface of the router;

4. It may be caused by system abnormality, it is recommended to back up the data and restore the factory settings.

5. It may be that the router and the mobile phone device are not compatible, you can try other wireless routers to establish a wireless connection.

If it still can't be improved, it is recommended to take the time to go to the local Lenovo after-sales site to deal with it.

Dear Lenovo mobile phone users, hello!

If your Lenovo phone S820 is connected to a WiFi signal, and after entering the password, it prompts "Authentication error" and "Authentication problem", it is recommended that you try the following methods:

1.Check whether the wifi password or wifi encryption method is correct (check the router settings for the encryption method), this prompt may be caused by the wrong password or inconsistent encryption method;

2.You can press and hold the wifi name and click to cancel the network after saving; Click the wireless network in the wifi list, select the encryption method when entering the password, and select [Show password] when entering the password in the pop-up dialog box, and re-enter and verify the accuracy of the password.

3.If you still can't connect, it is recommended to connect to other wifi attempts, but you can't connect, it is recommended to back up the data and restore the factory settings, if it is invalid, please send it to our authorized service station; If the connection to other Wi-Fi is normal, the compatibility problem cannot be ruled out, and it is recommended that the mobile phone be restarted, and the router will check it by itself and try to connect again.

Lenovo Authorized Repair Site Query:

If not, it is recommended that you enter the router settings interface, install the setup wizard, re-set the router, and after the settings are completed, restart the router and try to connect again.

Still no, it is recommended to back up the important content in the phone and restore the factory settings for testing;

If it still can't be used normally, it is recommended that you go to the nearest Lenovo mobile phone customer service center and the engineer will help you detect and solve it.

You can use the following link to inquire about Lenovo mobile phone service outlets.

Take a look at the factory settings.

After ignoring the network, reconnect.

Authentication? Is the password wrong?

Dear Lenovo users, hello!

Dear Lenovo users, hello!

It may be that your wireless network password is incorrect or the wireless network is set up with permissions, so that the authenticated Mac machine can be connected, even if there is a password can not be connected, it is recommended that you check your LAN settings, if the judgment is correct, it may be your mobile phone hardware problem, it is recommended that you go to the nearby Lenovo service station for relevant consultation and maintenance, service station address query.

Hope it helps!

We apologize for any inconvenience this may cause.

1. If the password is entered incorrectly, it is recommended that you enter the correct password and try again.

This tutorial is for TP-Link routers, if it is another router, please refer to the corresponding tutorial).

3. It may be that the encryption method of the mobile phone and the encryption method of the routed wireless network password are different, it is recommended that you can change other "security type" and "encryption algorithm" in the settings interface of the router;

4. It may be caused by system abnormality, it is recommended that you back up the data and restore the factory settings.

5. It may be that the router and the mobile device are not compatible, you can try other routers to connect.

6. It is not excluded that it is caused by the abnormality of the mobile phone system, it is recommended that you back up the data on your mobile phone and restore the factory settings.

If none of the above can improve your problem, it is recommended that you take the time to go to your local Lenovo authorized maintenance site for testing and repair;

Lenovo Authorized Repair Site Query:

Dear Lenovo users, hello!

If you still can't connect, we recommend that you go to the Network and Sharing Center--- select Wireless Network Management in the menu bar on the right--- delete the access point --- search for the connection again. If you still can't connect, we recommend that you restart your router or contact your network operator to help you resolve the issue.

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Hello: It is recommended that you turn off your mobile phone and restart it to try, if it still doesn't work, it is recommended that you back up your mobile phone data, restore your mobile phone to factory settings, and have a good life when trying!