Why did the Lenovo S850 freeze

Dear users, hello!

We apologize for the inconvenience and recommend that you try the following:

1.You can uninstall some software that is not commonly used by your phone.

2.Try factory restoring your phone and see if the problem is resolved.

Note: The phone recovery system will delete the data in the phone, please make a backup in advance.

3.If the above solution does not work, it is recommended that you contact the Lenovo service station and the engineer will help you deal with it.

Find the most authoritative, professional answers.

It means that you are going to change your phone, and Apple will not freeze.

We apologize for the inconvenience.

In response to the situation you described, which may be caused by insufficient storage or system abnormality, you can try to adjust and improve in the following ways:

1. Frequently or regularly use the mobile phone acceleration function of security software such as Le'an to clean up background applications, which can effectively release the running memory;

2. It is recommended to uninstall useless or infrequently used software, which can prevent the self-start of such software and occupy the running skin;

3. After the application is finished, try to use the exit function of the application to completely exit to avoid the application hanging in the background and occupying the running memory;

4. It is recommended to use the built-in music security software for self-start management, limit the boot start project, avoid occupying too much running memory, due to the difference in the version of the music security, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "music security" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed, please refer to it.

If the problem persists, it is recommended that you try a factory reset, which you can find in System Settings - Backup & Reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use the cloud service for cloud synchronization or you can back up the data on the computer through the Le Assistant, you can visit the cloud service official**.

Hele assistant official**.

At the same time, it is recommended here that you contact Lenovo's authorized maintenance site in time to hand over the engineer for testing and maintenance, and you can visit.

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

Dear Lenovo users, hello!

68. A black screen appears after the Lenovo logo appears, and there is a red dot on the wordless screen?

First of all, it is recommended that you turn on the computer and press the F8 security mode to rule out whether the system is abnormal due to poisoning or software conflicts.

If you can't enter, it is recommended that you press F2 to enter the BIOS and restore the BIOS settings: press F2 when you boot up, enter the BIOS, then select Restart, and then select LoadSetup Defaults to restore the default settings;

If your problem is not solved, you can complain, put forward your valuable opinions, and then transfer to manual service.

1.Recall whether it appears under individual software or operations, such as specific software and third-party software, it is not excluded that it is caused by compatibility problems, and it is recommended to uninstall and observe or replace other software of the same type for use;

2.It is recommended to optimize the equipment system:

a.You can use the safety software to adjust and improve the stability of the equipment system regularly;

b.In the process of use, you can close the background programs that are not in use to ensure that there are enough running memory and other resources to support the current program running;

c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;

d.It is recommended to use the self-start security software for self-start management, limit the boot start project, avoid occupying too much running memory, due to the difference in the version of the security, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "Le security" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed.

3.The above operations cannot be significantly improved, and it is recommended to back up the fuselage data for factory reset.

If the problem still cannot be effectively solved, it is recommended to take the time to go to the maintenance station for specific inspection and treatment.

Dear Lenovo mobile phone users, hello!

We apologize for delaying your normal use.

1.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;

2.It is recommended to optimize the equipment system:

a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;

b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.

c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;

d.It is recommended to use the built-in music security software for self-start management, limit the boot start project, avoid occupying too much running memory, due to the difference in the version of the music security, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "music security" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed, please refer to it.

3.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

Lenovo authorized repair site inquiry.