How long after the high speed rail starts cannot be refunded

The ticket cannot be refunded after the high-speed rail starts, and under special circumstances, a certificate is required to be issued within two hours after the start of the car to be refunded, but it can only be within two hours, and the ticket cannot be refunded in any case after two hours.

Nationwide toll-free**: 400-6701-828, (free of charge), passengers must make a request two days before the departure of the original designated flight if they want to change the flight, date and class of service after purchasing the ticket.

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Tickets can be refunded 30 minutes before the start of the high-speed train. If you haven't changed your paper ticket before the high-speed rail starts, you can refund the ticket on 12306 more than 30 minutes before the start of the train.

If you can't refund the ticket online, or you have already exchanged for a paper ticket, you can only go to the station to apply for a refund before driving, and the refund fee is charged according to the time morning and evening, and the general handling fee is 5% to 20% of the face value**.

Refund handling fee rules for high-speed rail tickets:1. No refund fee will be charged if the refund is handled more than eight days before departure;

2. If the refund time of the high-speed rail ticket is more than 48 hours before departure, a 5% refund fee will be deducted;

3. If the refund time is between 24 and 48 hours before departure, a 10% handling fee will be charged;

4. If the refund time is within 24 hours before departure, 20% will be deducted as the refund fee;

5. If the refund time is within 48 hours to 8 days before departure, if the ticket is changed or changed to other trains that are more than 8 days away from the departure and arrival station, and the refund is made 8 days before the departure, 5% of the face of the high-speed rail ticket will be deducted as the refund handling fee;

6. If the ticket is less than two hours after driving, the ticket cannot be refunded, and can only be changed to another train on the same day.

The high-speed rail has already departed, can you still apply for a refund, you will understand after reading this regulation:

In our lives, there are many passengers who travel on high-speed rail every day, and there are many things that happen every day. Sometimes because of traffic jams on the road or car breakdowns, etc., it will cause everyone to be unable to catch up with the high-speed rail. Because we also know that high-speed rail is generally built in relatively remote places, so transportation is the first major problem, then, when the high-speed rail has departed, can you still apply for a refund, you will understand after reading the following regulations

1. You can apply for a refund for high-speed rail departure.

The high-speed rail has already departed, and it is possible to apply for a refund, but there is a time limit, if the ticket is within two hours of driving, after negotiation with the station, the ticket can be refunded. After a two-hour drive, a high-speed rail ticket.

Tickets cannot be refunded, but passengers can still change to other trains on the same day, and the change must be made if there are still tickets. The change time can only be made on the same day, and if the time exceeds 24:00 on the same day, the change cannot be supported, that is, it will be invalid. Also, high-speed rail tickets.

You can only change your booking once, and you can't change it more than once.

2. Refund regulations are also divided into circumstances:

1. If the passenger wants to refund the ticket due to his or her own reasons, it will be charged in accordance with the normal refund fee collection rules. If the passenger refunds the ticket more than 15 days (exclusive) before the departure date, the passenger does not need to pay the refund fee. In addition, the closer you get to the departure time, the higher the refund fee.

2. Natural disasters.

Reason, if the train is impassable due to landslides or flooding on the previous route, the railway station will refund the train ticket fee for the section that the passenger did not take. If you have purchased a ticket for a suspended train, you will not be charged a refund fee, and you can go to the ticket window at the train station with a paper ticket.

The above is the train network for you to introduce about the high-speed rail has departed, can you still apply for a refund, after reading this regulation, you will understand the relevant information, after reading the high-speed rail travel is not more understanding of these related knowledge The next time you encounter such a problem when you travel, you will know how to deal with it Finally, remind everyone that you must reserve enough time to collect and check tickets, in case you miss the train and delay your trip.

If you don't take the high-speed rail, usually we can enter the train station after collecting the ticket with our ID card, if the high-speed rail has been opened, can we refund the ticket at this time? Below, in order to help you better understand the relevant legal knowledge, the following content has been sorted out, I hope it will be helpful to you.

1. Can I get a refund if the high-speed rail starts?

If the ticket is within two hours of driving, it can be refunded.

The railway bureau stipulates that passengers must apply for a refund before departure, and in special circumstances, they can coordinate a refund or change within 2 hours after driving, and they can go to the refund window of the railway station for consultation.

It is important to distinguish between the following situations:

1. If you are delayed after purchasing a ticket, you can directly find the change window within 2 hours, and change the train number of the same destination on the same day for free. If all the trains are full on the same day, go to the refund window to apply for a refund, 20% of the handling fee will be charged, and a corresponding receipt will be issued.

2. If there is a change record after ticket purchase, and boarding is delayed, the ticket cannot be changed or refunded.

3. No changes and refunds will be processed after two hours after departure.

2. Refunds. Ticket refunds are situations that we often encounter in life, such as refunding movie tickets, train tickets, etc. If we are unable to use the ticket for various reasons, it can be returned to the original ticket seller, which may incur a percentage of the processing fee.

Refunds must be made within the validity period of the ticket.

The above content is related, if the high-speed rail has been opened, the ticket can be refunded at this time, but to meet some special circumstances, it is necessary to be approved by the stationmaster of the station platform, and the refund will be processed within two hours, otherwise the refund procedures cannot be handled.

The ticket cannot be refunded after the high-speed rail starts, and if you don't get on the train, you can only change it. Refunds can only be said to be refundable before driving.

No. After driving, the train ticket cannot be refunded, but passengers can still change to other trains on the same day, but they can only change at the station where the ticket is issued, and the change ticket cannot be refunded. Article 48 When a passenger requests a refund, the refund fee shall be collected in accordance with the following provisions.

Hello, the purchased high-speed rail ticket did not complete the ride on time, and the high-speed rail can also be refunded after driving, and the general refund amount is 80% of the face value

If you want to refund the high-speed rail ticket, you should refund the ticket in advance, and you cannot go through the refund procedures after the high-speed rail leaves.

If you don't catch the bus, you can get a refund or change your ticket.

The high-speed rail ticket can be refunded no later than 30 minutes before departure (not exchanged for a paper ticket); If you have already exchanged for a paper ticket or within 30 minutes before departure, you need to go to the ticket window at the station to apply for a refund.

1) If you have not exchanged for a paper ticket and it is no later than 30 minutes before departure, you can apply for it in **.

2) If you have already exchanged for a paper ticket or within 30 minutes before departure, please bring the original valid ID of the passenger used to purchase the ticket to the ticket window of the station, and if the ID card cannot be automatically read or you use other valid ID documents other than the ID card to purchase the ticket, please provide the order number (E + 9 digits).

3) If you use your resident ID card to purchase tickets and go through the check-in with your resident ID card, but leave the station without taking the train, please go through the regulations after confirmation by the station.

4) If you get off the train due to injury, illness or the carrier's responsibility, please handle it at the station according to the regulations with the passenger transport record issued by the conductor.

Note: 1. If you purchase a ticket at the railway ticket window, please go to the station ticket window for a refund

1) If the passenger applies in person, please provide the ticket and the original valid ID used when purchasing the ticket; If you are unable to present your original valid ID card, please go to the railway public security card gate of the station to apply for a temporary identity certificate for taking the passenger train, and then apply for a refund.

2) If the ticket is handled on behalf of the passenger, the agent shall go through the refund procedures with the original valid ID card, the original or copy of the ticket and the passenger's valid ID card consistent with the identity information on the ticket.

After purchasing the ticket, please provide the original valid ID of the passenger used to purchase the ticket when refunding the ticket at the ticket window of the station; If the ID card cannot be automatically read or if you use a valid ID other than the ID card to purchase tickets, please provide the order number.

After the high-speed rail starts, in case of special circumstances, the ticket can be refunded within two hours.

Under special circumstances, with the consent of the stationmaster of the station where the ticket was purchased or the station on which the ticket is issued, the refund can be processed within 2 hours after the departure of the ticket.

Tickets cannot be refunded after the commencement of travel. However, if you are unable to continue traveling due to injury or illness, the difference between the fare collected and the fare of the section you have taken can be refunded with the passenger transport record issued by the train, and the refund fee will be charged. If the mileage is less than the minimum mileage, it will be calculated according to the minimum mileage; The same applies to accompanying guests.

When returning a ticket stamped with the word "line", please change your baggage first.

Tickets that are changed after driving are non-refundable. Platform tickets are non-refundable.

According to the latest regulations in 2023: no refund fee will be charged if the train ticket is refunded more than 8 days (inclusive) before the departure date.

5% of the fare for more than 48 hours before the departure time, 10% of the fare for more than 24 hours but less than 48 hours, and 20% of the fare for less than 24 hours. If you change or change your arrival to another train more than 8 days before the start of the train within 48 hours and 8 days before the start of the flight, and the refund is made 8 days before the start of the flight, a 5% refund fee will still be charged. If the fare of the new car is lower than the original ticket when changing the ticket or "changing the arrival station", the difference will be refunded, and the refund fee will be charged for the difference and the current refund fee standard will be implemented.

How to get a refund:

Refunds can be made at the station ticket window, 12306** and ticket vending machines with refund functions. Tickets purchased with various valid ID documents can be refunded at the ticket window of the station; Tickets purchased with 12306** ticketing documents can be refunded at 12306**; When applying for a refund at a ticket vending machine with a refund function, you should follow the system prompts.

Passengers who use the 12306** ticket purchase certificate to purchase a ticket with hail noise or a printed reimbursement voucher in cash can apply for a refund through 12306** in advance, and within 180 days from the date of successful online refund, go to the designated window of the station with the passenger's valid ID card to go through the refund procedures.

Refunds are available before departure.

If the high-speed rail ticket can be refunded before driving, you can go to any passenger railway station window nationwide to apply for a refund.

1. After driving, passengers can still change to other trains on the same day, but they can only change at the station where the ticket is issued. Changing a ticket or changing arrival can only be done once. Tickets that have already been changed to "change to station" will not be changed.

The "Change to Arrival" service is not available for changed tickets, group tickets, and passes. Tickets that are changed after driving are non-refundable. Tickets cannot be refunded after the commencement of travel.

However, if you are unable to continue the trip due to injury or illness, the difference between the fare collected and the fare of the section you have taken can be refunded with the passenger transport record issued by the train, and the refund fee will be charged; If the mileage is less than the minimum mileage, it will be calculated according to the minimum mileage; The same applies to accompanying guests.

2. The ticket cannot be refunded under general circumstances after the bullet train starts, and under special circumstances, if the station manager of the station where the ticket is purchased or the station on the face of the ticket is approved, the ticket can also be refunded within 2 hours after the drive. If a passenger is unable to continue the trip due to injury or illness, the difference between the fare collected and the fare of the section taken can be refunded and the refund fee will be charged with the passenger transport record issued by the train.

If the mileage is less than the minimum mileage, it will be calculated according to the minimum mileage; Companions shall be handled in the same way. When requesting a refund, passengers should go to the station before the departure time shown on the ticket, and the full fare will be refunded and the refund fee will be charged.

3. If you book a ticket online and do not get the ticket, you can refund the ticket online, and if you get a paper ticket, you can only refund the ticket at the ticket window of the railway station. If you have already collected the ticket, you can only go to the ticket window of the railway station to refund the ticket (any railway station in the country is acceptable), and the ticket purchased in cash will be refunded in cash. If you purchase a ticket online, the fare will be refunded to the bank account used to purchase the ticket within 1-15 days.

If you have booked a ticket on the official website of 12306 and have not collected the ticket, you can directly log in to 12306, select the corresponding ticket in the "Completed Order", click "Refund", and the refund after deducting the handling fee will be returned to the bank account used to purchase the ticket from 1 to 15 days.