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Hello! Y22 supports mobile 3G, not 4G network.
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To use 4G data, you need not only mobile phone support, but also network support. That is to say, the mobile phone is a 4G mobile phone, the mobile phone card must also be a 4G card, open 4G traffic, and the location must also have 4G signal coverage.
Some models of the Vivo brand are 4G phones. At present, vivo brand 4G mobile phone models include vivo X5Pro mobile Unicom dual 4G mobile phone, vivo X5MAX+ mobile 4G version, vivo X5M mobile 4G mobile phone, vivo xplay3s X520L, vivo Y33 mobile 4G mobile phone, vivo Y29L mobile 4G mobile phone, vivo Y27 mobile 4G mobile phone, vivo Xshot 4G mobile phone, and if you are not clear, you can ask vivo after-sales customer service.
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At present, the range of 4G network coverage is limited, and it depends on whether your phone shows 4G network, I hope to help you solve the problem.
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It doesn't matter what brand you have, if you send your phone model, I will know if your phone can use the 4G network.
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Tool: vivo Y67
1. Find the "Dialing" icon on the desktop of your phone and click to open the dialing interface.
2. Enter * * "** in the dialing interface, and after the input is completed, click the dial key below.
3. After that, you will jump to the mobile network interface, find the "Network Mode" option, and click it.
4. In the network mode setting interface, select 4G (priority) 3G 2G to open the 4G network.
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If you can't access the Internet, you can troubleshoot and deal with it in the following ways:
1. Open the mobile phone quick center (scroll down at the top or scroll up at the bottom) to see if the data network is turned on.
2. Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if you've met the data limit. If necessary, you can change the SIM card that can access the Internet normally to confirm.
3. If your mobile phone uses a metal or magnetic protective case or bracket, which has an impact on the mobile phone signal, it is recommended that you remove it and try it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, it is recommended that you go to an open area, such as an outdoor open environment for testing.
4. Please go to Mobile Phone i Manager - Traffic Management Traffic Monitoring - Network Management or Set Application and Permissions - Permission Management to check whether the application network permission has been turned on.
5. Please go to Settings - Other Networks and Connections - VPN to check and confirm whether the VPN is used, if there is a suggestion to use it, turn it off and try again.
6. Please go to Mobile Phone Settings - Mobile Network (SIM Card Information and Settings - Corresponding SIM Card) - Access Point (APN) or Set Mobile Network Dual SIM and Mobile Network - Access Point (APN), and click"Reset to the default settings"restart your phone.
7. Please go to Settings - Other Networks & Connections, and turn it on"Airplane mode"After turning it off, please enter Settings - Mobile Network for 5G mobile phones, turn it off and turn it on"5G enabled"option, if necessary, go to Settings - System Administration - Backup & Reset, select"Reset your network settings"Try again.
8. If the above methods fail to solve your problem, it is recommended that you bring your mobile phone to the vivo customer service center for testing and processing;
Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoices, warranty cards, etc.) when you go, and consult the staff of the consultation center in advance to ensure that the staff go there during normal working hours, avoid running empty, and pay attention to safety on the way to and from the service.
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1. Open the vivo phone and tap the settings icon.
2. After entering the settings interface, click Personal Hotspot.
3. Enter the Sohuai Zi hotspot and turn on the WLAN hotspot.
4. There is a password configuration under the hotspot, which is the default hotspot password of vivo mobile phone, click this password.
5. Enter the password configuration interface, enter a new password, and click Finish.
6. The default password of vivo mobile phone is quite complicated, and it can be changed to a simpler one, so that it is convenient for friends to connect.
7. After the wifi hotspot is shared, open the network connection interface with a friend's hand and find the vivo phone model.
8. Enter the password you just set and click the link.
9. After the connection is successful, your friends can use the wifi data you shared.
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How to turn on the data network:
1. Enter the mobile phone settings - (dual SIM and) mobile network - turn on "data network";
2. Or slide up to bring up the shortcut bar, click the data network icon, and the icon will be turned on if it shows blue.
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You can view the following troubleshooting methods:
1. Whether you use a metal protective shell or magnetic bracket, if so, it is recommended to remove it for use;
2. Confirm the SIM card.
Whether the phone bill is sufficient: If you are in arrears, you can recharge the phone or switch on the airplane mode after recharging.
Whether the data reaches the carrier's limit: When the total data usage reaches a certain value, the carrier may throttle the network speed.
or restrict Internet access, please consult the operator's customer service for details;
Whether or not to use an IoT card.
IoT cards are generally used for smart devices, and the network speed may be limited;
Comparison test of replacing SIM card: Please install other SIM cards into the mobile phone to determine whether it is a fault of the SIM card itself. If the SIM is damaged, it is recommended to go to the operator's business hall to replace the card;
3. It is recommended to go to Settings - Mobile Network.
Dual SIM with Mobile Network - Mobile Unicom Telecom - Access Point (APN), reset to default settings;
4. In different signal coverage areas, the coverage of mobile phone signals is easily affected by the environment, such as: underground parking lots, elevator halls and other environments, the signal will be relatively weak, please try to go to an open area, such as an outdoor open environment, to check whether the data network speed is restored;
5. Please go to Settings - System Management - Backup and Reset, and select"Reset the network settings cavity training talk"Try again.
Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records.
6. If the above methods are invalid after operation, you can bring your mobile phone and purchase voucher to the customer service center for testing and processing, customer service center address: enter the vivo official website vivo**app - my - service outlets or vivo official website web version - slide down the bottom - service support - service outlets query - select the province and city to query the address of the customer service center. It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.
4G card, that is, you can carry the number to the network (you go to the business hall, half a 4G card, your number remains the same, and then he will give you a new card, use the card given to you to use 4G (some places will send cards for free, and some places will have to spend money.)
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