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Hello! First move the option to apply update from sdcard Select the upgrade package, press the volume key to move to the upgrade package, press the power button to confirm, that is, start the update operation, the system will prompt install sdcard ***zip (* is the file name of the corresponding upgrade package, must be English and text, not Chinese) upgrade completion prompt install form sdcard complete, After the upgrade, it will automatically return to the main interface of recovery, the cursor stays at the reboot system now position, press the power button to confirm the restart of the phone, the first boot after the upgrade will be a little slow.
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1) Please confirm whether there are too many apps open on your phone, you can long press the Home button or run [One-click Clear] in the drop-down menu to clear the programs running in the background; (2) If the smartphone freezes or restarts during use, it may be caused by the operation failure of the third-party software, please uninstall the third-party software; (3) It is recommended to restore factory settings first, and select "Settings Backup & Reset Factory Reset" on the standby screen; (4) If there are still problems, it is recommended to upgrade the software of the mobile phone, usually the software upgrade can solve such problems. Tip: Due to a factory reset or software upgrade, user data may be erased from the phone, such as:
SMS, MMS, call logs, contacts, etc., be sure to back up your important information before operating. Beg.
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Shuangqing data can solve such problems:
1. Press and hold the power button and volume down (some press plus), and then enter recovery mode, there is an android robot, belly open, lying on the ground.
2. Press the main menu press or house button, and you will see the operation interface. Note that there are the following two lines after entering: wipe data factory resetwipe cache partition Some phones are volume up and down to select, and the power button is confirmed.
3. Move the cursor to wipe data factory reset and confirm to enter, see a lot of no, there is a line yes, move the cursor to yes to confirm. In this way, the first clear (step) of the double clear is completed and wait a few minutes later, and the time is slightly longer.
4. Return to the recovery main screen. Then enter the wipe cache partition to clear the slow socks and then select yes to confirm, the second step is completed (if the phone is pressed and there is no cong closure response, please tell Zheng Zheng on the phone model + Shuangqing).
Or go directly to the maintenance and after-sales outlets to flash the machine.
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Based on the description, it is recommended to try the following:
1. It is recommended to press and hold the power button for ten seconds to force a shutdown.
2. Pull up the status bar on the phone, click one key to accelerate or enter the program management of the Calling Fan Nian desktop, close the background program, clear the cache file to increase the available memory, and avoid the phone crashing when the memory is insufficient.
4. It is recommended to try to clear all data, click Settings - More Settings - Factory Reset - Clear Mobile Phone Data - Reset Mobile Phone (Hook Car Without Mobile Phone USB Disk), Clearing Mobile Phone Data will format the mobile phone, so you can back up your mobile phone data before this operation, including contacts, ** and the like.
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Press and hold the power off button for a few seconds to force a power off.
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Hello! I'm sorry for the inconvenience, but please forgive Ryo Sakuragami! You press and hold the power button for 10 seconds and then try again, if it is still the same problem, then the specific situation recommends that you go to the after-sales inspection to confirm, the after-sales address query link.
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Same as turning on and off, press and hold the power button to restart the machine, if you can't, you can only find after-sales.
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You should press and hold the power off button for about 10 seconds.
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Forcibly shut down, press the power button, and press and hold.
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1. It is recommended to press and hold the power button for ten seconds to force restart the phone.
2. If the phone is in a black screen state, you can connect the charger for a period of time before turning it on.
3. You can use the phone Shuangqing, press and hold the volume up button and the power button at the same time for 3 to 4 seconds when the phone is turned off, after the vivo phone logo appears, let go of the button to enter the recovery mode, first select Wipe Data Factory Reset to erase all data Restore settings, select Reboot System Now and restart the phone immediately after completion, this operation will lose all data on the phone.
If the above method still can't be turned on, you can go to the local after-sales service center for testing and processing, and the address of the after-sales service center can enter the homepage of the vivo official website - service - network query - for inquiry.
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Have you ever picked the battery and then put it back on?
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The phone freezes.
1. Restart the phone, press and hold the power button, select power off, and then turn it on, if there is a frequent crash, please check whether there is software that is not compatible with the system, uninstall the software, if it still doesn't work, you can consider restoring factory settings. There is also a problem with the battery, which will also cause frequent crashes or automatic restarts.
2. Installing a mobile phone antivirus software on the mobile phone is also very necessary for the security of the mobile phone, and the antivirus software can prevent the mobile phone crash caused by the virus to a certain extent.
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Hello, please press and hold the power button for more than ten seconds to force restart and try, if it still doesn't work, it is recommended that you try Shuangqing, you can press and hold the volume up button + power button at the same time, wait for the word vivo to appear on the phone, let go of the power button, continue to press and hold the volume up button until the robot interface appears, select wipe data factory reset and then press the power button, and wait for the interface to jump, and then select reboot system now to restart the phone. Doing this will result in the loss of all data on your phone (except for the data on your TF card), including installed apps, books, text messages, etc. If it still doesn't work, please also take your mobile phone to our after-sales service center to deal with it, and the after-sales service center address and** in the settings - more settings - after-sales service menu query.
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You can press and hold the power button to force shut down and restart your phone.
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What happened to the crash? What is the manifestation of a crash? Looking forward to asking.
Hello! Sorry for the inconvenience, are you using the original charger to charge your phone? If not, please use the original charger to charge. >>>More
The system upgrade package of the mobile phone will be automatically deleted after the upgrade, please rest assured. Sorry for the inconvenience, we recommend that you try the following methods: Pull up the status bar on your phone, click one key to accelerate the program management on the desktop, close background programs, clear cache files to increase the available memory, and avoid the phone crashing when the memory is insufficient. >>>More
Hello! In the shutdown state, it is recommended that you press the power button + volume up button at the same time to enter the recovery mode to clear all data to solve, select wipe data factory reset to try it, this operation may lose data, please back it up.
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The phone will turn on and off repeatedly, if you rule out some interference caused by factors such as surrounding network environment, temperature, magnetic field, etc., it is recommended that you try to confirm and operate the following: >>>More