Why does my vivo X3V keep shutting down automatically?

Hello! What kind of operation does your mobile phone appear under this phenomenon, you can use it after the phone is fully charged, and it is also recommended that you try the following methods, pay attention to the program management that often enters the desktop to close the background program.

Try to clear the abnormal data via "Settings -> More Settings -> Factory Reset ->Erase All Data". Note: This item will lose all the data stored on the user's mobile phone, including ** book, short message, third-party application software, and related information, so use it with caution.

We apologize for the inconvenience. You may be in the system, it is recommended that you upgrade your phone to the latest version.

3.Always clean up your phone's background programs with one click Oh.

1. Check whether the battery of the mobile phone is sufficient.

Please keep your phone fully charged, low battery will cause automatic shutdown, it is recommended to charge it in time when the battery is about 20% left.

2. Check your phone settings.

3. Check whether the mobile phone is in an environment where the temperature is too high or too low.

If the temperature is too low or too high, the low temperature or high temperature protection function of the mobile phone will be triggered, resulting in automatic shutdown. Please try to keep your phone at an ambient temperature of 0 35.

4. Uninstall incompatible software.

If through a non-app store.

If you install the software, it may be incompatible and cause the phone to be turned off or restarted, it is recommended to back up the application data, uninstall the software and try again.

Note: If the phone is currently powered off or the shutdown makes Tongzhen unable to operate, skip this step.

5. Check whether the storage space is sufficient.

It is recommended to use iManager to clean up the storage space of the mobile phone in time, and uninstall the software that is not commonly used to keep the remaining storage space at more than 20%.

Note: If the phone is currently powered off or turned off causing it to be inoperable, skip this step.

6. Upgrade the system version.

Check whether the system version of the mobile phone is the latest version, the system update will improve the compatibility of the system with third-party applications and the stability of the system, and some new versions will also add some new features.

7. Reset all settings.

Note: Restoring all settings will not delete any software or files, only all settings of the phone will be restored, please make sure that it does not affect the use of the software before you operate. It is recommended to back up your phone data in advance before the operation.

8. Force restart your phone.

funtouch os

and subsequent system models: Press and hold the "power button" + "volume down button" at the same time for more than 10 seconds;

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds;

If the above methods fail to help recover, the customer service center needs to be tested and processed (customer service center address: enter vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center).

1.Check whether the battery of Chaiga's mobile phone is sufficient Please keep your mobile phone fully charged, low battery of your mobile phone will cause automatic shutdown, it is recommended to charge it in time when the battery is about 20% left.

2.Check if you have accidentally touched the power button and volume button If the power button and volume button are stuck in the case, or if they are squeezed in the pocket for more than 12 seconds, it may cause the phone to restart.

3.Check the phone settings Go to Settings - Quick & Auxiliary - Timing Tasks - Timer Power On and Off to see if the timer power on and off task is set.

The phone automatically shuts down, you can check the following processing methods:

1. Check whether the application is running incompatible.

If you have recently installed an app through a non-app store channel, it is recommended that you back up your data and uninstall the app before attempting.

2. Check whether the storage space of your phone is sufficient.

Insufficient storage space may cause the phone to restart automatically, please go to iButler and free up space through "Space Cleanup" to ensure that the storage space is sufficient.

3. Service center testing.

If the above methods do not solve the problem, it is recommended that you back up your data in advance and go to a nearby service center for help.

Precautions for using mobile phones:

1. Try to avoid using your mobile phone in an environment with low temperature, high temperature or large temperature difference. The mobile phone has a built-in temperature protection function, if the temperature is too low, it may trigger low temperature protection, if the temperature is too high, it may trigger thermal protection, and when the temperature is too low or too high, it will cause automatic shutdown or restart;

2. Make sure that the device has enough power, and the phone will automatically shut down when the power is insufficient;

3. Check whether the keys of the mobile phone are stuck (such as the keys stuck by objects such as the protective case), because pressing and holding the power button and the volume down button at the same time for more than 10 seconds will trigger a forced restart;

4. Check whether the mobile phone is set up with a timer switch (enter the settings, search and enter the "timer switch") If the function of timer switch on and off is set, the phone will automatically turn on and off at a specific time;

5. If the mobile phone is damaged or liquid ingress will cause unstable operation, you need to bring the equipment to the service center for further testing.