Why is the mobile phone credit frozen? How do I unfreeze my mobile credits?

Mobile points are frozen because your current actions are in violation of the relevant regulations. That's why it's frozen, and you can consult the staff for specific thawing.

The appearance of mobile phone points is summarized because of the abnormal freezing of mobile phone login to protect personal points.

The mobile phone points may be frozen because your points have arrived and the time when they should be redeemed.

If the credit on the mobile phone is frozen, it may be that some regulations have been violated, resulting in the freezing of the point or the failure to pay the fee.

The freezing of mobile phone points may be caused by the end of the mobile phone points activity, or it may be caused by arrears or illegal operations of the mobile phone.

The mobile phone credit freeze may be due to the arrears of your mobile phone, or some other reason for not paying the bill, etc. Freeze your points or some other reason.

It may be frozen due to the security of your account, or it may be frozen.

First of all, take a look at whether there is any illegal operation in your mobile phone, if you have violated the operation, this mobile phone point will definitely be frozen.

If the points of some software on your phone are frozen, then it must be because of your own operation problems. For example, if you want to apply for a certain amount, sometimes a certain amount will be frozen.

If your phone is frozen, it may be that there is some abnormality in the operation of your phone, or there may be some risks, so it is frozen.

Remember that the points are frozen, which means that the points on your current mobile phone are temporarily frozen, which means that they cannot be used.

Phones all have their own points, but I don't know why you're motivated, so it's best to ask customer service and he should be able to give you an explanation.

Points can be exchanged for phone bills, and China Unicom's 100 points are equal to one yuan of phone bills.

Hello, the general points are frozen, because of the illegal operation, so it will be frozen, and it can only be used after it is unfrozen.

The mobile phone credit freeze is caused by the misoperation of your phone or some other content.

The points are frozen, which means that the points have reached the specified time, and you have to redeem them, and then they are frozen.

The points of the mobile phone are frozen, and you can directly ask the frozen unit what the situation is.

Points may be frozen because you have committed some illegal operations and have been frozen by the system.

It could be that you have violated the rules.

Or it's in arrears or something, so the points are frozen.

It should be the operator's question, asking them why the freeze is not a miscalculation?

Why can I play mobile when my phone points are frozen**? The customer service asks what's going on?

That is to say, your skin is frozen and cannot be used, and it cannot be exchanged for any gifts, which is frozen.

2021 Star Points Doubling and Credit Service Optimization Business Announcement.

Dear Clients:

In order to meet the needs of the people in the 5G era.

For the general demand for a better digital life, thank you for your long-term support and love, China Mobile Zhejiang Company intends to optimize the 2021 star points double rules and credit services, the specific content of the announcement is as follows:

1. Points multiplication: Star customers can get additional consumption points multiplied by multiples of ** spinal cavity points (hereinafter referred to as double points): including two-star times, three-star times 1 times, four-star times, five-star silver card 2 times, five-star "gold card and diamond card" 4 times.

Enjoy points are frozen by default, and there are two chances to "unfreeze":

1. The first opportunity: monthly enjoyment of consumption standards. If your consumption reaches the standard in the month when the points are issued, you can use the points from the 15th of the next month, and the validity period is 12 months (calculated from the next month after the issuance) of the rolling culture.

The consumption standards of the corresponding star are: 110 yuan for two stars, 150 yuan for three stars, 180 yuan for four stars, 200 yuan for five-star silver cards, 280 yuan for five-star gold cards, and 410 yuan for five-star diamond cards.

2. Second Chance: Upgrade to 5G for perfect enjoyment. If you miss the first opportunity, you can still "unfreeze" your points as long as you achieve the following goals - a one-time unfreeze before the end of April 2022, and the validity period is July 31, 2022.

1) 5G mobile phones were used from January to March 2022.

2) From January to March 2022, all users should use designated traffic** (order a mobile data package or traffic module of 100 yuan or more, or a basic domestic general traffic with 30GB or more**), and the monthly traffic usage should not be less than 50GB.

2. Credit service: In order to avoid the downtime of your number caused by the change of star rating, our company will cancel the association between star rating and phone bill overdraft limit from 2021.

The overdraft limit you can enjoy will be notified separately after the company's rules and regulations are clarified.

3. Other Notes:

1. The above points rules apply to the points generated by the bill from January to December 2021, and the points will be issued before the 15th of the following month.

2. According to the needs of business development, the company can optimize the relevant business rules for star customers to enjoy points every year, which is subject to the announcement.

Notice is hereby given for details at 10086

China Mobile Communications Group Zhejiang****.

December 25, 2020.

If you want to unfreeze the mobile points, you need to contact the customer service staff to provide your ID number before they can be unfrozen.

Summary. There is no way to do this, it should not be able to unfreeze by yourself, only until the end of the time signed by your one move**. For example, if you sign a two-year contract, you will unfreeze a part of the funds every month, and then continue until the end of the two-year contract, and then all the funds will be unfrozen, and there is no other way.

What kind of contract did you sign in the first place? If it's a normal freeze, then don't worry, if it's because of your personal problems, then you need to find the business hall to see how to solve it.

If China Mobile freezes, then you need to bring your ID card to the business hall to consult the relevant freezing information.

If you need to thaw, you need to find the staff of the business hall to solve your problem.

The exchange of mobile phone points for gold coins is frozen.

There is no way to do this, it should not be able to unfreeze by yourself, only until the end of the time signed by your one move**. For example, if you sign a two-year contract, you will unfreeze a part of the funds every month, and then continue until the end of the two-year contract, and then all the funds will be unfrozen, and there is no other way. What kind of contract did you sign in the first place?

If it's a normal freeze, then don't worry, if it's because of your personal problems, then you need to find the business hall to see how to solve it. If China Mobile freezes, then you need to bring your ID card to the business hall to consult the relevant freezing information. If you need to solve the problem of leakage, you need to find the staff of the business hall to solve your problem.

Ask about custom messages].

Summary. Hello, what specific software credits are frozen.

Hello, what specific software credits are frozen.

Can you take a screenshot and see?

Good. Not really.

Can you fix it, please? This question.

Hello? If the points are frozen, whether you have used them or not, click on the points record to see.

I didn't use it.

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