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Mini program, click on my page, keep swiping down, and find the warm service section.
2.Click on Complaints to display "Service Quality Complaints" and "Refund and Change Complaints". Select "Service Quality Complaint" and fill in the mobile phone number, train information, etc. Be careful that the description of the complaint should be truthful and detailed...
3.You can call 12306 railway customer service** for manual complaints. Remember the work number of the railway staff when making a complaint. Also, you can note that there should be complaints at the train station**, you can also try.
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A complaint can be made by calling 95105105.
Precautions: 1 Don't get too busy with strangers and eat your own things.
2 Be optimistic about your own things, don't tell others the truth about your personal information, and only say some general things.
3. If you have a problem, find a flight attendant or a soldier in the car.
4 Pay attention to crowded and policed places, and go to these places if there is an accident.
5. Prepare a pair of sunglasses, which can be worn when sleeping (if it is a hard seat), which can block the light and prevent thieves.
6. Separate the change from the whole money, and don't take out the money on the train.
7. Don't pay attention deliberately, there are still a lot of good people in the car.
8. Spend the night on the train and bring toiletries, snacks, snacks, and magazines to relieve boredom on the train.
9. Turn off or vibrate your mobile phone before going to bed at night so as not to disturb others' rest.
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If you go through security at the train station, you are envious.
When it is found that there is a problem with the staff, or the quality of the service brother is bent.
Poor, you can directly complain to the 12306 customer service center. The way to do this is to check which station the station belongs to, and then dial the long-distance area code of the station.
Then dial 12306 to find manual customer service to complain.
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Railway security personnel belong to the railway public security pins and outsiders, and the station also has a certain limit of management power in daily work, but mainly in terms of work arrangements and work results. If you want to complain, they can call 12306 to complain, however, the complaint is relatively long, after all, they do not belong to the railway employees, 12306 is just a service of the railway, and after the complaint, you need to coordinate with the railway public security, and the result is not certain. It is recommended to complain directly to the station police station of the railway police, they have direct jurisdiction.
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You can call 12306, and then find a manual service, you can do it, remember to complain and remember the number of the train station staff.
The railway station, also known as the railway station, is a place for the railway department to handle the transportation business of passengers and goods and train technical operations.
The platform can be roughly divided into island platform, side platform, harbor platform, cross-station station, special station, and signal station. Early stations were usually used for both passengers and freight. Such stations still exist today; However, in Europe and the United States, freight has generally been concentrated at major stations.
Most railway stations are located next to the railway, or at the end of the route.
In addition to loading and unloading passengers and goods, some railway stations also have facilities for locomotives and rolling stock maintenance or refueling. Stations used by multiple railway companies are generally referred to as Union Stations or Interchange Stations. Sometimes an interchange station is also a Cheqiao imitation station that can be used to transfer with other means of transport (e.g. tram, bus or ferry).
The earliest railway station seemed to be a railway station, with few buildings and few facilities. The Stockton and Darlington Railway was the world's first commercial railway, but because it was used to transport goods, there was no official railway station. The first real railway station was supposed to be built for the Liverpool and Manchester Railway, which opened in 1830.
Today in Manchester, the Great Kelliverpool Road station is preserved as a science museum.
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The consequences of the complaints of the railway station staff are as follows: if the person is complained about 1, has a bad service attitude, rude behavior and other behaviors and verifies the stool dust celebration for 1 time, the department will criticize it and order it to apologize to the complainant of the Toubrother Bureau. 2. If there is a prevarication, prevarication, violation of the work time limit requirements, delay in work, etc., which are complained about and verified once, the annual assessment will be determined as basic competence, and no year-end bonus will be paid.
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Complaints can be made through the following channels:
2. Online ticketing users can complain about matters within 30 days (inclusive) from the date of travel, and when they complain about matters more than 30 days and non-online ticketing users, they can call 12306 railway customer service** for manual complaints.
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Complaints can be made through the following channels:
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The train has a bit of how to sell station tickets. I bought a ticket for the C7287 train Shanwei to Shenzhen North, and there are at least a dozen vacant seats.
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The railway has a special office for rectifying unhealthy tendencies.
There are complaints on every train**.
You can also contact the local railway.
But you have to check with the railway office where the train belongs first
Make a note of the conductor and police number, the time of duty, the train number, and the carriage number to save your ticket.
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Customer Service Center of the Ministry of Railways or Complaint Center of Railway Bureaus.
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What problem do you complain about the train?
Different problems find different departments.
You can also go to court and sue!
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Just now, I took the baby from the eighth carriage to the 12th to make up the lower berth, actually the ticket supplement service attitude is extremely bad, I told her to make up the soft sleeper she turned out to tell me that the tickets are random, if random out of what I have to make up for, is with the baby is inconvenient to make up the lower berth.
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