The optical drive of the laptop cannot read the disk

1. See if you can read other CDs If you can read it, it means that there is no problem with the CD drive.

2. Check if the disc has bad sectors and if it is broken.

Determined the above 2 articles and then talk about others.

1. Right-click "Computer" to open the menu, and then select "Manage".

2. After entering the "Computer Management" window, click "Device Manager".

3. Then find "*** CD-ROM Drive" on the right window, and right-click its child to open the menu, and select "Properties".

4. After entering the socks row of the property window, switch to the "*** Region Parallel" tab, pull down the slider in the geographical region window, select the region as "China", and then click "OK". Tell the uproar.

5. The green light is on, indicating that it is being read.

1.Confirm if the disc is causing the problem.

1-1.Clean and inspect the disc for damage: Use a disc cleaner or a lint-free cloth to clean the disc of dust or dirt. If the surface of the disc is badly damaged, try replacing the disc to confirm.

Update the BIOS to the latest version and update to Windows Update

Enable and reinstall the driver in Device Manager.

2-1.Enter [Device Manager] in the Windows search bar, and then tap [Open].

2-2.Click on the triangle next to the [*** CD-ROM drive] device type. Right-click on [Undetectable Optical Drive] and select [Enable Device]. Check whether the optical drive can be detected.

If the [Enable device] option is not displayed, your optical drive is enabled, and please proceed to the next step.

2-3.Uninstall the driver of the optical drive. Right-click on [Undetectable Optical Drive] and click [Uninstall Device].

Please click Enter a description.

Please click Enter a description.

2-5.Restart your computer. After you restart your computer, the system will automatically install the drivers. Check whether the optical drive can be detected.

3.Use the Hardware & Device Troubleshooter.

3-1.Enter [Troubleshooting Settings] in the Windows search bar, and then tap [Open].

3-3.Follow the on-screen prompts and try to resolve the issue, if the drive is still detected after using the troubleshooter, proceed to the next step.

4.Restore your system through a system restore point.

If you have previously established a system restore point, or an automatic system restore point, try to restore the system to the restore point that was last since the last normal boot.

5.System Restore.

If all the troubleshooting steps have been completed but the question persists, perform a system restore after the backup.

Summary. Method 1: If the optical drive does not read the disk due to dust accumulation on the bald head, you need to remove the optical drive, wipe it clean with an alcohol cotton ball, dry it and put it back on.

Method 2: If the lubrication is poor, you can clean the metal shaft in the optical drive and then add some lubricating oil.

What to do if your laptop can't read discs.

Method 1: The bald head dust causes the optical drive not to read the disk, so the accompaniment needs to remove the optical drive, wipe it clean with an alcohol cotton ball, dry it and put it back. Method 2: Caused by poor lubrication, and add some lubricating oil after cleaning the metal shaft in the optical drive.

If the driver is damaged, the driver needs to be reinstalled.

1. Aging of optical drive laser headIf you can't read the data, you can increase the output power of the laser head, there is an adjustment screw behind the laser head card holder, slowly rotate about 15 degrees, if not, turn 15 degrees, and try repeatedly until you can read the film.

2. Viruses in the computerThe optical drive is maliciously blocked in the registry and the binary value of "Nodrivers" in the "My Electricity hKey CurrentUser Software Microsoft Windows Currentvrsion Polices Xplorer is the value of the optical drive. Normally there is no such item, but you can also change the value of this item to "00 00 00 00" (01 00 00 00 is a, 04 00 00 00 is c, ff ff ff is hidden all drives).

3. The optical drive power cable or data cable is not plugged inIf the data cable is not plugged in, it can be replugged multiple times.

4. If you don't use it for a long time, the laser head will accumulate too much dustRemove the optical drive, open it, wipe the laser head a few times with a medicated cotton ball dipped in anhydrous alcohol or distilled water, dry for 20 minutes, and then put it on.

Dismantle the light area, use silk or eye cloth to rub the bald head, and don't turn down the power next to the bald head to a larger power. If that doesn't work, buy a new one. Life is over.

To clean the bald head, it is to open the optical drive, there is something like a glass crystal, and clean it.

Simple, the bald head is aging, and the life is approaching. You can clean it up or change it, and you don't have much money.

1. You can try to clean the head of the optical drive with an alcohol swab.

2. Pay attention to the cleaning of the platter.

Hello, your problem is actually due to the decrease in the reading ability of your optical drive.

Because the laser head is easy to get dirty, the reading effect of genuine new disks will be weaker than that of pirated or old disks.

You can clean the laser head, wipe it with the cleaning solution, and try it after drying!

Hope it helps!

Brush the laser head with a brush, and you're good to go! I haven't used the optical drive for almost two years, I thought it was broken!

Generally speaking, the optical drive will not be broken, it should be the quality of the disc.

My CD-ROM drive was reading a CD-like coaxing sound, and I couldn't read it. But it's OK to change the woodpecker.

There are two pieces of hardware involved in a computer's optical drive not reading a disk: the optical drive and the optical disc, both of which can have problems.

1. Optical drive: 1) Reading medium: optical drive is generally divided into CD optical drive and optical drive, optical drive can read both CD disc and optical disc, but CD optical drive can only read CD disc, can not read *** disc.

2) Reading performance: After the optical drive is used for a period of time, the power of the laser head decreases, and the reading ability decreases, resulting in some discs can not be read normally.

2. CD-ROMs: 1) CD-ROM types: CD-ROMs are not only divided into CD-ROMs and CD-ROMs, but also various partition-encrypted CD-ROMs or special CD-ROMs, which require special CD-ROMs or specific programs to read.

2) Disc quality: The quality of the disc is high or bad, or its surface is more likely to be damaged with the increase of use, resulting in the optical drive cannot be read normally.

Hello: It is estimated that your Dell computer optical drive is faulty, and it is recommended that you contact the after-sales department to serve you.

You can call Dell's after-sales service** consultation: fixed** dial 800-858-2969; Call 400-886-8610 from your cell

Dell Workshop Tracking** for you

Maybe the disc is worn.、、、

1. Right-click "Computer" to open the menu, and then select "Manage".

2. After entering the "Computer Management" window, click "Device Manager".

3. Then find "*** CD-ROM Drive" on the right window, and right-click its child to open the menu, and select "Properties".

4. After entering the properties window, switch to the "*** Region" tab, pull down the slider in the geographical region window, select the region as "China", and then click "OK".

5. The green light is on, indicating that it is being read.

Right-click on the computer, management, device manager, and then the cd *** inside the right click to update the driver to try, if not, see if your *** is plugged in well, whether it is broken.

No more, see if it's your BIOS shield (if you haven't changed it, generally not).

If you can't see your optical drive in the Device Manager, it means that it is a hardware problem, that is, your optical drive is not properly connected, the optical drive in CMOS is turned off, or there is a problem with the optical drive itself.

1.You start the computer, press the del key continuously to enter the CMOS, see if you can see the optical drive information, whether it is turned off, appear to set it and save it;

2.Turn off the computer, open the main chassis, check whether the cables (data cable and power cable) of the optical drive are loose or fall off, and plug the cables back in and connect them firmly.

3.If the above methods still can't solve the problem, change a data cable or a different motherboard data cable interface and try again, if it still can't solve the problem, you should consider whether the optical drive itself is a problem. You can also remove the optical drive and connect it to another computer to try it out to see if it is a problem with the optical drive itself.

I often encounter this problem, the optical drive laser head of the laptop is easy to get dirty, that piece of clean cloth, wipe it gently on the laser head, don't use force, it is best to pour some special anhydrous alcohol on the cloth, the effect is better, generally after wiping, it can solve the problem.

It may be caused by a program failure, and the system can be reinstalled.