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The female customer slapped the courier but said that the courier slapped herself, this matter is still under investigation, both sides insist on their own words, I think it's normal, waiting for the results of the ** investigation!
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When the courier picks up the express, if you encounter an unreasonable girl who is fanned by the stool of the ear hall, try not to fight back at this time, if you fight back, the ambush will become two people beating each other.
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When the female customer sent the courier, because it was unreasonable and did not meet the requirements of the regulations, there was an argument with the courier, in the quarrel, the female customer was first slapped by the courier, and then the female customer kicked the courier. Although this incident is on both sides, it has also refreshed people's understanding of the service industry, which has also triggered people's thinking about how to view the service industry.
The service industry is a large part of employment, it includes catering, tourism, leasing, warehousing, finance, technology and other fields, as the tertiary industry of service it is an important part of the economy, now more and more people enter the service industry, it can be seen its importance, people may define the service industry in the narrow sense of service and sales, but with the development of society, people's perception of the service industry is also changing, in the process of running in the consumer and service industry practitioners, there are contradictions is a normal thing.
In view of the objective problems, in life, how to treat the service industry correctly is a problem. On the one hand, it is necessary to abandon the correct understanding of the service industry and give enough respect to the practitioners. People in the service industry often need to deal with people, and it is easier to have interpersonal problems in the process of work, and once they are not handled well, it will seriously affect the quality of work.
From the customer's point of view, of course, it is the desire for higher quality service, but more often than not, it is necessary to learn to respect the rules of the service industry and the personality of the personnel. Can't be the original "customer is God" such a way to look at the service industry, that is too one-sided, service and being served is an interactive process, only on the basis of mutual respect, each other can benefit.
On the other hand, the service industry is a mirror, reflecting the problems of society and the quality of humanity. The current service industry is in a stage of rapid development, but its system is not perfect, and it still faces many challenges. Through the problems of the service industry, we can find out the living conditions, needs and contradictions of people from all walks of life, and the problems it exists can also show social contradictions, which are worthy of deep consideration and attention.
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We also have to be patient with them in the service industry. It's not to hold others accountable too much, so that they can be more attentive.
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The service industry is not easy, and we should all give them the most basic respect.
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Be polite to them, don't be arrogant, although people make money, they are also people who serve you, and you should be respectful.
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We must treat every industry equally, even the service industry is dignified and equal.
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A slap doesn't make a sound, both parties must be responsible for the fact that the woman was slapped by the courier for sending a courier, so they support the slapping woman to reconcile with the courier.
At about 4 p.m. on July 20, Ms. Chen took two pieces of clothes returned from online shopping to the courier to prepare for delivery, and asked to send the two pieces of clothes by one courier, but the other party asked her to send them in two pieces without giving any reason, and if Ms. Chen wanted to send one, she had to cancel an order. After two minutes of communication, the two sides became emotionally agitated and an argument broke out over the issue. In fact, if the customer is willing to send a package out, it should be normal, whether it is Ms. Chen, or in our life, if it is an item in a store, it is normal to send a return with a package.
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In the tank. Now that it has happened, it is best to find a suitable way to solve it.
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I still support this approach, after all, the impact is not very large, and there is no need to make a big fuss.
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It's a great thing to do, and I'm very supportive of it. Because you don't have to make a big deal out of it, it's just very good, it's very good.
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Support, big things into small things, small things are the best results, after all, life is not easy, who doesn't want to be quiet.
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