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1. Check whether the keyboard has any debris causing the keys to fail;
2. Confirm whether the keyboard has been flooded with liquid and the keys fail;
3. If the keyboard is confirmed to be unusable in PE or safe mode. In order to solve the problem as soon as possible without affecting the use and your precious time, it is recommended that you contact the ASUS service center for inspection and repair. You can consult with the ASUS Service Center before sending it for repair, and then decide whether to send it for repair.
Bring the warranty card and invoice when sending it for repair, thank you!
Hope you find the above information helpful! Thank you!
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Now that it's been insured, there's no need to bring anything, just bring the book and adapter.
Don't go to what is the so-called after-sales, after-sales is expensive, don't listen to what they are original or not.
Go directly to the computer city to find a place to repair the professional repair on the line, if it is a simple key broken, three dozen dollars, if you have to change the keyboard under normal circumstances, about two hundred or so, is still the original, more than 100 is to be used.
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I've bought an ASUS laptop for two days, and the p key is out of order. I don't know if it's a coincidence or if there's something wrong with this brand.
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Hello, dear ASUS users.
1.If the keyboard keys fail, you can reboot into safe mode and try to see if it doesn't work in safe mode. If it doesn't work, it may be a system problem, you can reinstall the system and install the official website driver.
2.If it still fails in safe mode, it may be a keyboard failure, you can bring the whole machine, purchase invoice and warranty card to the service center for testing.
Hope the above information can be helpful to you, thank you! If the above reply still does not help you solve your problem, you are welcome to continue to ask.
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If you are currently using a Windows system, you can press the F8 key to enter [Safe Mode] to test whether the keys can be used normally.
1. If the buttons are normal in safe mode, it is generally caused by viruses or system problems;
1. It is recommended that you update the anti-virus software patches and check and kill viruses comprehensively.
2. Right-click on "Computer" and select "Properties" - Device Manager, find the "+" sign in front of the keyboard device, and right-click to select "Uninstall"; Then restart the machine for testing.
3. If the above methods still cannot solve the problem, it is recommended that you back up and save important data to an external storage device, and reinstall the system.
2. If the above methods are still invalid, it is basically caused by hardware, it is recommended to bring the machine, invoice and warranty manual to the nearest ASUS service center for testing.
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I'm also doing the same thing now, is your computer okay?
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This is a problem with the keyboard, not a problem with the software, I have had this phenomenon in both laptops, you pry open the bad position of the keyboard, press hard or wave left and right on time, and the key position is dusty. It really doesn't work for you to buy this keyboard replacement online.
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Try whether the external keyboard is normal, if it is normal, it means that it is a keyboard problem with the notebook, it is recommended to go to the service center to check it. If the external connection is also the same problem, it may be an input method problem, you can switch to other input methods to try.
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Buy a keyboard replacement by yourself, it will cost about 400 after sale, and about 40 for yourself.
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Dear ASUS users, press the fn+num lock key to try it and see if it can be unlocked.
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You check if the "num lock" light on the keyboard is on, if it doesn't, this will happen, hold down the "fn" key and then press the "num lock" to solve it!
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I don't know, just restart, if not, go to the counter for maintenance, don't get it yourself, otherwise you can't warrant it.
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Dear ASUS users, Hello :
This situation is caused by your computer turning on the number key lock, you can use the fn+insert key to turn off the number key.
Seek technical support, and finally, I wish you all the best in your work and a happy life.
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Press the fn+nmlk on the notebook to open the numeric keypad on the notebook keyboard, pay attention to the words on the keys to understand.
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Dear ASUS users, Hello :
After reinstalling the system, you need to install the ATK hotkey driver, and then install the trackpad driver and sound card driver.
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If there is a problem with the hotkey driver, it is recommended to update the hotkey driver.
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The following is a description of the functions of common shortcut keys and the drivers that need to be installed.
1. Go to the service and support page of ASUS official website, enter the model number F81SE in the arrow and search.
2.Tap it"Drivers and utilities", select an operating system (Windows 7 as an example).
Restart the computer, you can use the shortcut key FN+F9 to turn the touchpad function on or off.
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Hello, method.
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