My set top box can t connect to the wired network

Why can't I connect? No port or whatever!

The main causes and workarounds are as follows:

1. The set-top box is connected to the network, but it does not mean that the network is unblocked, and if the network is not connected, it will not be able to enter. You can check whether the network settings of the set-top box are correct, and generally set to automatically obtain the IP address; Secondly, you can restart the router or reset the router to solve the problem; If the external network is unreachable, you need to notify the network service provider to troubleshoot the fault and ensure that the network is unblocked.

2. If the currently accessed ** server fails or the set-top box cannot be entered, you can try to replace it with another ** test.

3. If there is a problem with the system of the set-top box and it cannot be entered, you can restart the set-top box to solve it; If necessary, you can restore the system of the set-top box to factory settings or upgrade to the latest version. 1. If the network connection line is loose and the network cannot be connected to the network when the machine is turned on, reconnect and fix the connection line to restore normal.

2、The user does not enter the account number of the mobile network TV、Password or enters the wrong one, resulting in the inability to connect to the mobile server,So the network connection cannot be prompted,In this case, you need to enter the network settings interface of the set-top box and enter the correct account number、Password to log in to restore normal。

3、The server failure of mobile network TV causes the set-top box to be unable to connect to the network,You need to wait for the official repair before it can return to normal。

4. If the set-top box cannot be connected to the network due to system problems or hardware problems, you can restart the set-top box to try; If necessary, you can reset the system of the set-top box or upgrade the system to solve the problem; If it is a hardware failure, you need to contact after-sales service for maintenance or replace the set-top box to solve it.

1. First turn off and restart the Wi-Fi connection.

If you use a set-top box or TV to access the Internet, the set-top box and TV will retain a network IP address assigned by the Wi-Fi connection, which will be applied to the current Wi-Fi, if there is no address conflict, you don't have to worry, if there is a conflict, you have to close and restart the Wi-Fi connection.

Here's how: Open the set-top box and TV menu, enter the "Settings" bar, select "Wireless & Network Settings", enter the "Wi-Fi Settings" item, select "Turn off Wi-Fi" in the new window, and after completing the shutdown operation, re-enter the item and select "Turn on Wi-Fi" to restart the Wi-Fi connection.

2. Ignore the network.

If that doesn't work, you should choose to have your Android device ignore the network and add it again. Here's how:

Move outside the coverage area where you want to ignore the network, select Ignore the network, return to the coverage area, wait for the network to automatically appear, and then enter the network password to log in again. In this way, the Android set-top box and TV should be able to get the new address and work normally.

3. Check the Wi-Fi password.

Normally, the Wi-Fi password should be changed regularly; However, when the network makes such an adjustment, the set-top box and TV will not be automatically updated, and the Wi-Fi password needs to be updated manually.

4. Check the Wi-Fi advanced settings.

Open the set-top box, TV menu, enter the "Settings" window, select "Wireless and Network", enter "Wi-Fi Settings", then enter the "Advanced" option, enter "**Server Settings", confirm that the Android device is not using **server, if you find the IP address or domain name in the ** section, delete it, you can solve the Wi-Fi connection failure.

1.Check whether the cable is loose, over-bent or pinched, and make sure the connector is re-plugged.

2.Restart the set-top box and check the situation after 5-10 minutes after the power is off.

3.If it is still not restored, you can call the local 10086 to report the broadband fault.

Maybe the set-top box is connected to the network cable and has no network, or it may be that his network is really slow and can't be connected. It's because the internet speed is too slow, and you can't connect to the TV. It doesn't matter if you have a network cable.