How to be a good quality manager

First of all, it is necessary to understand the company's quality policy and quality standards, and then it is to understand the process of each process in your inspection section, the use of various inspection instruments, and the inspection and statistical methods.

1. Establish a sound quality control system: form a whole quality management chain from first-class business management to process quality management to customer management, which is interlocking to ensure the quality of products and services from the system. For example, the quality management system is a comprehensive quality management system with full participation, comprehensive control and continuous improvement, and the documented system it stipulates has a strong binding force, which runs through the whole process of the entire quality system, so that all links in the system are interlocking, supervise each other and promote each other.

2. Full participation and implementation: In a company, quality problems are closely related to everyone, and the work of the quality management department is to prevent and supervise with people from all departments. It includes the determination of the senior leadership and the involvement of the company and every employee.

Management and its senior managers due to their unique influence, play a pivotal role in the smooth implementation of a system, and grass-roots employees should firmly establish the "quality first" management thinking, excellence, do good in the more, good in the fast, good in the province, strictly abide by the operating procedures, conscientiously do a good job of self-inspection and mutual inspection, timely discovery of problems, will be found in time to notify the next post of quality problems, so that everyone to control the quality, to be responsible for product quality, to ensure that the outside is the same, strictly prohibit fraud.

3. The management personnel of the production department should seriously cultivate the quality awareness of front-line workers, rather than saying that "everyone must pay attention to quality and have a sense of quality", to reveal that a small personal work does not meet the requirements may cause a huge loss to the company into money, and require everyone to understand the requirements when doing everything, and make every step to meet the requirements, so that they understand that this is a major contribution to the company's quality management. People are producers, grasp the measurement of product quality, is the main factor affecting quality, so employees must have an understanding from the ideological point of view, aware of the importance of quality.

4. Control quality, focusing on prevention: the prevention itself must be able to trace back to the development and design of the product line, the quality of a product, in fact, the development and design have determined its quality, and the manufacturing process is just the process of realizing the product design, which is like blocking the flood, which is to build embankments, repair shelterbelts, and engage in environmental protection construction before the flood arrives? Or wait for the flood to reach your doorstep before remedy?

Obviously, the eco-friendly approach to the former is more economical and practical. Therefore, a new product must go through samples, trial production to small batch production before it is put into production, and all links should not be omitted, only in this way can some potential quality problems affecting production be controlled in the bud, and the process capacity can be continuously improved and improved.

5. Quality culture construction: quality management always emphasizes everyone's mentality, to do a good job in quality, first of all, we must have a correct mentality, and then do everything seriously, get rid of the "sloppy" in the work, so as to form a quality culture, quality concept, quality is made by people, if people have deviations in the quality concept or attitude, then the quality system is perfect, the quality control method is advanced, it is useless.

1. Be familiar with the quality and rock high quantity standards and physical standards of the product, understand and master the difference between the actual indicators of the product and the product standard, and find out the key index items and general index items. The key indicators must be qualified, and the general indicators have room for fluctuation in quality control. Brother jujube calling.

2. Always understand the actual use requirements of customers is what the use standard is, and the use of standards, physical standards and national standards must be clear for quality management, and the target will get twice the result with half the effort.

3. Use the computer to often share quality defects, quality control points, and key quality control points must be controlled to do quality inspection.

4. From raw and auxiliary materials to finished products, the whole process should be tracked and monitored, and quality control points should be set up in each process to implement full quality management.

5. To implement a good product for all staff, it is produced rather than inspected. Note: The key indicators must be qualified, and the general indicators shall be subject to the actual use indicators of customers.

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The way to do a good job in quality management is: 1. Do things right the first time. If there is a problem, it should be solved as soon as possible, and it is too late to wait until the worker has finished it or waited until the final inspection is completed.

2. If you don't see the results with your own eyes, don't pretend not to just tell your employees to do this and that, some people will listen to you, but most people won't, you have to constantly use your eyes to see, to check, to correct and guide, don't just tell your employees how to do it. You should go deep into the field to see, observe, and check whether the employees are operating according to your requirements, and you must constantly guide and correct your employees, and guide and correct them again and again, until the correct operation becomes their conditioned reflex and their work habits. This is not something that can be done overnight.

3. Don't think that there will be no mistakes with molds and fixturesIf your mold or fixture is wrong, then all the products produced are wrong. Find a way to design your molds and fixtures so that workers have no choice but to place the workpiece to be machined in the only and correct way you designed. Let the mold or fixture control the worker's operation, don't expect the worker to control the mold or fixture.

4. Focus on key quality management characteristics: determine the key processes and processes that affect product quality through quality information statistics and process analysis; Strengthen the control of key processes and processes by setting up "quality control points"; Actively carry out QC activities and carry out quality improvement in accordance with the PDCA cycle; There is an independent quality assurance department, and the quality assurance department and the production department are jointly responsible for product quality.

In order to ensure the implementation of the company's quality management system, and to detect abnormalities in advance, quickly deal with improvements, so as to ensure and improve product quality in line with management and market needs, these rules are formulated. II. Scope (1) Organizational functions and job responsibilities; (2) Various quality standards and inspection specifications; (3) Instrument management; (D) the implementation of quality inspection; (5) Abnormal quality reaction and treatment; (6) Handling customer complaints; (7) Sample confirmation; (8) Quality inspection and improvement. 3. Text (1) Organizational function and job responsibilities The company's quality management organizational functions and job responsibilities.

The setting of various quality standards and inspection specificationsInstrument management

Raw material quality managementPre-manufacturing quality condition reviewProcess quality management

Finished product quality managementQuality abnormal reaction and treatmentQuality management of finished products before leaving the factory

Product quality confirmationQuality Abnormality Analysis and Improvement (2) Various quality standards and inspection specifications The scope of the specification includes: (1) Raw material quality standards and inspection specifications; (2) WIP quality standards and inspection specifications; (3) Setting of finished product quality standards and inspection specifications; The setting of various quality standards and inspection specifications (1) the production management team of the general manager's office, together with the quality management department, manufacturing department, sales department, R&D department and relevant personnel, according to the "operation specifications", and with reference to the national standards of the same industry foreign standards Customer needs Its own manufacturing capacity The level of raw materials is divided into raw materials, work-in-progress and finished products to fill in the "quality standards and inspection specifications set (revision) table" in duplicate, and submit a copy to the quality management department after the approval of the general manager, and submit it to the relevant units for implementation.

2) Quality inspection specifications The production management group of the general manager's office convenes the quality management department, manufacturing department, sales department, R&D department and relevant personnel to divide raw materials, work-in-progress, and finished products into inspection items Part number (specification) Quality standard Inspection frequency (sampling regulations) Inspection methods and the use of instruments and equipment Acceptance regulations are filled in the "quality standards and inspection specifications set (revised) table", submitted to the relevant departments for approval and approved by the general manager to distribute to the relevant departments for implementation. Revision of quality standards and inspection specifications (1) If the quality standards and inspection specifications change due to factors such as mechanical equipment update, technical improvement, process improvement, market demand, and change of processing conditions, they can be revised. (2) The production management team of the general manager's office shall recalibrate at least once before the end of each year, and check the reasonableness of the standards and specifications of each material number (specification) with reference to the previous quality performance and relevant units, and revise it as appropriate.

3) When the quality standards and inspection specifications are revised, the production management group of the general manager's office should fill in the "quality standards and inspection specifications set (revision) table", explain the reasons for the revision, and submit the countersigned opinions to the relevant departments, and present the general manager's instructions before they can be implemented.

The first is to study the company's quality system, to meet the company's product requirements of the quality system, and to amend the non-conforming through the meeting. Finally, strictly follow the revised implementation.