-
Each tour group member must apply for travel insurance according to the regulations of the National Tourism Administration, and slip and fall when "convenient" should also be within the scope of insurance compensation (you can ask an insurance company specifically), if you are not satisfied with the service of a travel company, you can complain to the tourism bureau where the travel company is located, and the tourism company generally has a deposit of 10-500,000 yuan in the tourism bureau (travel agencies that can handle Hong Kong, Macao and Taiwan business should be at least two categories or more), This will motivate the travel agent to take the initiative to help you solve the problem.
-
2) When registering, the travel agency is required to explain the difference between the shopping group and other groups, pay attention to the itinerary provided by the travel agency, tourist attractions, especially the number of designated shopping, and the name or star rating of the hotel where you stay.
3) In the event of damage to the rights and interests of the consumer, the consumer may, in accordance with the Regulations of the People's Republic of China on the Administration of Travel Agencies, claim compensation from the domestic travel agency that organizes the outbound tour, and the domestic travel agency shall bear the liability for compensation in advance. At the same time, consumers can also file complaints with the relevant authorities. Complaint from the Quality Supervision Institute of the National Tourism Administration**:
010-65275315 Consumer complaints from the national industrial and commercial administrative departments**: 12315 China Consumers Association complaints**: 010-63281315 Hong Kong Consumer Council complaints**:
852) 29292222 Hong Kong Tourism Board Visitors**:(852) 25081234 Travel Industry Council of Hong Kong** (complaints about tour groups) :(852) 28070707
-
Legal analysis: If the travel agency does not sign a travel contract with the tourist, it is illegal. Article 55 of the Regulations on Travel Agencies clearly stipulates that it is illegal for a travel agency to fail to sign a travel contract with a tourist, and if a travel agency does not sign a travel contract with a tourist before the state, the tourism administrative department shall order it to make corrections and impose a fine of not less than 20,000 yuan but not more than 100,000 yuan; where the circumstances are serious, they are ordered to suspend business for one month to three months for rectification.
Legal basis: "Travel Agency Regulations" Article 55 In violation of the provisions of these Regulations, if a travel agency has any of the following circumstances, the tourism administrative department shall order correction and impose a fine of not less than 20,000 yuan but not more than 100,000 yuan; If the circumstances are serious, it shall be ordered to suspend business for rectification for 1 month to 3 months: (1) Failure to sign a travel contract with the tourist; (2) The travel contract signed with the tourist does not contain the matters specified in Article 28 of these Regulations; (C) without the consent of the tourist, the tourism business entrusted to other travel agencies; (D) entrust the tourism business to travel agencies that do not have the corresponding qualifications; (5) Failure to sign an entrustment contract with the entrusted travel agency on the reception of tourists.
-
If the travel agency does not sign a travel contract with the tourist, it is not legal. Article 55 of the "Travel Agency Regulations" clearly stipulates that it is illegal for a travel agency to sign a travel contract with a tourist, and if the travel agency does not sign a travel contract with the tourist, the tourism administrative department shall order it to make corrections and impose a fine of not less than 20,000 yuan but not more than 100,000 yuan; where the circumstances are serious, order a suspension of business for one month to three months.
Article 55 of the Regulations on Travel Agencies violates the provisions of these Regulations, and if a travel agency has any of the following circumstances, the tourism administrative department shall order correction and impose a fine of not less than 20,000 yuan but not more than 100,000 yuan; If the circumstances are serious, it shall be ordered to suspend business for rectification for 1 month to 3 months: (1) Failure to sign a travel contract with the tourist; (2) The travel contract signed with the tourist does not contain the matters specified in Article 28 of these Regulations; (C) without the consent of the tourist, the tourism business entrusted to other travel agencies; (D) entrust the tourism business to travel agencies that do not have the corresponding qualifications; (5) Failure to sign an entrustment contract with the entrusted travel agency on the reception of tourists.
-
1. According to the newly amended "Travel Agency Regulations", if a travel agency does not sign a travel contract with a tourist, it is illegal. Article 55 of the Regulations on Travel Agencies clearly stipulates that it is illegal for a travel agency to fail to sign a travel contract with a tourist, and if the travel agency does not sign a travel contract with the tourist, the tourism administrative department shall order it to make corrections and impose a fine of not less than 20,000 yuan but not more than 100,000 yuan; where the circumstances are serious, order a suspension of business for 1 to 3 months.
The specific legal basis is:
Article 55 of the Regulations on Travel Agencies stipulates that if a travel agency has any of the following circumstances, the tourism administrative department shall order it to make corrections and impose a fine of not less than 20,000 yuan but not more than 100,000 yuan; where the circumstances are serious, order a suspension of business for 1 to 3 months.
1.Failure to sign a travel contract with the tourist;
2.The travel contract signed with the tourist does not specify the matters specified in Article 28 of these Regulations;
3.Entrusting the tourism business to other travel agencies without the consent of the tourist;
4.entrusting the tourism business to a travel agency that does not have the corresponding qualifications;
5.Failure to conclude a contract of entrustment with the agency to which the commission is to receive tourists.
2. What can passengers do if they encounter travel agencies that do not sign contracts during travel?
1. Negotiate with the travel agency to sign the contract;
2. Report to the local tourism bureau.
3. In the past two years, tourism disputes have occurred frequently, in addition to paying attention to signing a travel contract with a travel agency, you want to travel and travel, you should pay attention to the following issues when joining the group:
1.When signing a travel contract with a travel agency, you should read the terms and conditions of the contract carefully. It is necessary to specify the terms of the contract, and it is necessary to clarify the content of the contract, such as the itinerary, the first and the liability for breach of contract, and the content that needs to be modified should be indicated in writing in the contract.
2.Consumers can purchase relevant insurance on their own or in consultation with a travel agent to reduce the risk during travel. If it falls within the scope of national compulsory insurance, the travel agency will insure on behalf of the consumer, and the consumer can sign the contract as long as he or she understands it clearly.
If you want to buy other insurance, you should do so before the start of the tour.
3.If there is a dispute over a travel contract, you should pay attention to preserving the relevant evidence, do not stop the anxiety, you can save such as travel agency invoices, Jingsou Lingdian tickets, other consumption vouchers, etc. These things can be used as the basis for relevant claims at a later date.
Tourism electronic contract refers to the content of the standard format of the tourism contract that has passed the review, and the contract signed on the third-party electronic contract platform in accordance with the law. >>>More
First of all, the scenic spot should have characteristics and selling points, and the characteristics and selling points should also be clear. >>>More
Referring to Wuzhen and Xidi, the lights create an atmosphere, and the food gathers popularity!
Many shops in antique tourist shopping streets have built deep front porches for decoration, and during the day, the brighter the street, the darker the inside of the shops. Some shops are also built with small windows, low walls, and small doors with a very cultural atmosphere. Culture is there, but tourists' interest in shopping is gone. >>>More
First, it is necessary to review the text of the contract. Each province has a uniform "tourism contract text", and each contract is marked with the province on it. >>>More