What s going on with this broadband? 5. What s going on with this broadband?

According to what you said, it should be a problem with the internet speed.

China Telecom's customer service ** is 10000, China Lianqing Wutong's customer service ** is 10010, China Mobile's customer service ** is 10086, the user connects to the customer service to explain to the customer service that you encounter the situation you encounter when using broadband, there will be staff to follow up the bridge or deal with it, for reference only, more Anhui Telecom**, business information can pay attention to Anhui Telecom***.

How to make an appointment or apply for broadband:

If users want to handle broadband services, they can make an appointment through customer service ** and the apps of major network operators, but this is not important, because no matter how to make an appointment, you have to go to the offline business hall to go through the procedures.

However, it is necessary to hold the ID card of the person, my ID card, and the letter of entrustment, after completing the procedures, the salesperson will provide the user with the application voucher (invoice or receipt), and then will also provide the user with a light modem. <>

If the broadband fails due to arrears, the broadband prompt is incorrect, then the number is out of arrears, and you can reconnect to the Internet after paying off. Check whether the broadband port and power supply socket are loose, and plug in the network cable tightly. Check whether the password is incorrect, clear the window to re-enter the Internet password, and then try to reconnect to see if you can surf the Internet normally, you can call the operator to change the password.

Open the cat and the router, IPTV set-top box, use the computer to confirm that the broadband connection is normal, check the connection status of the pure calendar base line between the devices, if you can't restore it yourself, you can call the customer service to arrange the staff to deal with it.

The above rotten wax information is for reference only, the daily rental version of the star card will send 20 yuan phone bill, 200G star card exclusive directional traffic package, brush**, play the whole network, easier and more free, details can be done by logging in to the Guangxi Telecom online business hall to view, customer service No. 107 will answer for you.

1. According to the information you provide, if you mean that the broadband you use has a slow network speed, it cannot be ruled out that it is caused by the following circumstances:

The bandwidth of the ** server accessed is narrow or the service is busy;

Reasons for the computer, such as low computer configuration or weak system processing power;

It may be a virus or a Trojan horse that causes slow Internet speed;

Using a router to share the Internet leads to slow internet speeds;

The modem device is not working well;

Line reasons (such as long lines, noisy lines, poor quality of inlet lines, changes to the user's lines, etc.).

2. If you still can't use it normally after self-service troubleshooting, it is recommended that you contact the manual customer service of Unicom to report the problem, and our department will check and deal with it for you as soon as possible, and the specific situation is subject to local policies.