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1. It may be that he did not upload the courier number, so the delivery was not displayed.
2. It is possible that the person you contacted is not in the same place, the package was taken, the tracking number was not left, and the courier company was delayed and did not deliver the goods on the same day.
3. It is true that it was not delivered, just to show his efficiency and said that it was delivered.
4 Occasionally, the express will also have a query error, but it does not show that it has not been delivered, but it is not possible to find the information, if the goods have not been received within four days, you have to find the shipper to inquire about the problem.
How long has it been since you shipped, if it is normal on the day and you haven't found the information, you can see it a little later.
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As long as you don't pat the pat to confirm the receipt of the money, you can't get to the boss, you can ask him to send you the courier or logistics tracking number or ** number, you can confirm it yourself. Maybe the boss really shipped the goods, forgot to press to confirm, of course, it is a novice can also understand, if it is an old store, it will never happen. Are you acquaintances?
Otherwise, you may have been deceived, because it seems that if you don't find customer service to file an appeal for a while, the money will also go to the boss's account. It is recommended to check the express or logistics tracking number or ** number first to confirm whether you have been deceived, and if you are deceived, you will appeal immediately, and there will be no loss. If you confirm receipt on Pat Pap, there's no way around it.
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This means that the seller does not operate the fulfillment function, and after the seller ships the goods, the fulfillment function needs to be operated in the sold order to display the fulfillment.
You can also directly ask the seller for the courier number and the courier company, so that you can check the logistics information of the courier yourself.
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Maybe the order number is not filled, you can ask the store to ask for the order number, just check it on the express **.
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If you can receive it, you will send it, and if you can't receive it, you will not send it, and if you send it too slowly, you will complain to him or comment on him.
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It may be that it was not delivered, or it could be that he shipped it, and the status has not changed, and you are asking the boss.
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In fact, it's similar to the process of **, and the process of sending ** will give you a reference.
One. Select I have received the goods and I need to return them.
Two. Buyers can enter the "My** >> Refund Management" in the refund I applied for to find this refund, click View to enter the refund details page, you can view the time reminder, if the seller does not agree to the refund application or reject the refund application within the time limit, the refund application will automatically reach an agreement and enter the return process.
If the seller has no objection to the refund application, click Agree to the refund application, select the return address, and enter a message to the buyer, and the refund status will change to a refund agreement after the operation is successful, and wait for the buyer to return the product.
Fourth, the refund status is changed to reach a refund agreement, waiting for the buyer to return the goods, the buyer can click on the refund details to return to the seller, select the logistics company, enter the waybill number, delivery instructions, if there is a relevant delivery voucher It is best to upload, which is conducive to the final solution of the refund.
5. After the return is successful, the refund status changes to the buyer has returned the goods, waiting for the seller to confirm the receipt, the buyer enters the refund details page to view the time reminder, if the seller does not confirm the arrival of the goods within the time limit or raises an objection to the return, the refund application will automatically reach an agreement and refund to the buyer.
6. If the seller has no objection to the return after receiving the return, click Agree to the refund, enter the payment password, and the refund will be successful, and the refund amount will be refunded to the buyer.
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Maybe it's because it hasn't been updated yet...
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Generally, the courier will record the online within 12 hours of receiving the goods.
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1. Register an account, and it is best to authenticate your identity and scan your identity documents.
4, choose the goods you like to collect, similar goods are best to choose a few more for comparison, first you can collect it, and finally find it in "My Collection", choose a more satisfactory one after comparison.
5. Communicate with the seller through "Ali Want Want (**Want Want)", you can ask the seller about product details, postage, transaction process, etc.
6. After communicating with the seller, click "Buy Now", enter the number of products, the required logistics, and you can make the next transaction.
Note: The selected product must support "Alipay", which is the guarantee of your transaction! You will pay the money to "Alipay" first, it will let the seller ship, and then let "Alipay" give the money to the seller after you receive the goods, otherwise it is easy to be deceived!
The best seller to choose has joined the "consumer protection plan", so that even if what you buy does not match what the seller has stated, you can still get the money you have paid back by paying in advance.
7. To do an online bank card, any bank can do it, you can do it at the counter, and use "online banking payment" when paying, which is faster and saves a lot of time.
8. After payment, you will see in the "bought baby", and the baby you bought will show "the buyer has paid" behind it, so as to notify the seller and let the seller ship the goods, if the seller ships the goods, you can see the back display "the seller has shipped" in the "bought baby".
9. Check after receiving the goods, if there is no problem, go to the "Bought Baby" and select "Confirm Receipt", and then give the seller an evaluation.
10. The deal is done! Tips: If you don't receive the goods, you can communicate with the seller through Want Want, ask questions such as the invoice number, and let the seller help track it.
If the seller does not ship the goods, your money will be re-credited to your ** account within a certain period of time (usually 14 days).
However, if "Something Purchased" says "Seller shipped" but you don't receive it, go to "Refund" in "Transaction Management" quickly.
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Hello, the first thing to figure out is that the payment you are talking about is whether it is a direct bank transfer or payment to the intermediary Tenpay.
If the seller does not deliver the goods, please use the remittance transfer voucher to complain to Paipai customer service, of course, because it is not a shopping record on Paipai, if you can recover the payment, it will take a long time.
If you are worried about the payment to Tenpay and the seller does not deliver the goods, there is no need to worry. Because you use online banking or Tenpay balance to pay, you are paying to the intermediary Tenpay, not directly to the seller. If the seller does not mark the shipment, there will be no countdown to confirm the payment.
If the seller marks the delivery, but the pro does not receive the goods, you can ask the seller to extend the receipt time, and if the goods are not delivered for too long, you can negotiate with the seller for a refund. Using Tenpay to transact, shopping at Paipai will be safer.
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Online shopping, the most taboo is direct remittance, such as the "AA payment" of Paipai and the "Alipay instant payment" of **.com, which are all direct remittances, which are very dangerous and easy to be fraudulent.
Therefore, as long as you insist on using a tool like Tenpay or Alipay, shop according to the shopping process, and the seller does not deliver the goods, the buyer can apply for a refund on the 7th day, and if the seller refuses to refund, the buyer can complain to the seller, and the winning rate is 100%.
There is a 7-day time limit after the payment is taken. If the seller does not ship the goods within the time limit, the money will be automatically returned to your account.
If the goods have been shipped, you can ask the seller for the time of receipt and the tracking number.
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Question 1: If you have sent the goods and the courier company can find out that the other party has signed for the case, the other party does not admit it, this situation can be appealed by patting, upload your valid voucher (scanned copy of the postal bill), and the customer service of the patai will solve it for you! If you have evidence, it will usually be ruled in favor of the seller and the money will be credited to your account.
Question 2: Regarding the time of your complaint, if the delivery is filled in by express, then it will generally arrive within 3-5 days, then Paipai will automatically send you the payment after 9 days after the other party has neither applied for a refund nor confirmed the arrival. If the other party proposes a refund, then you can directly solve it on the vertical refund agreement!
There must be evidence of delivery, if not, the buyer applies for a refund and the seller does not agree, this payment will stay in the auction hovering) In addition, if the goods are not received, the buyer will file an appeal for a refund, and the seller only needs to solve the complaint through the refund agreement after receiving the complaint!
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You can rest assured. As long as you are sure that the goods are shipped, even if the seller does not confirm the receipt, Paipai will automatically send you the money, but it will take some time.
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He can't get it back after he paid it, you can go to Paipai to appeal, and Paipai will give you justice!!
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