The vivo phone can t connect to the network, and the vivo phone can t access the Internet

Hello, I'm very sorry for the inconvenience, if you can't solve it after trying these methods, you use it after changing the environment, or you see if your SIM card is restricted from using the mobile network, you can consult the operator!

If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:

Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.

Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.

Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.

Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.

Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.

Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.

Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.

Feedback, we will check and deal with it as soon as possible.

The phone is not connected to the Internet using the data network:

1. Please call the SIM card operator first to confirm whether the mobile phone is in arrears or activate the data Internet function;

2. Confirm that the "Data Network" switch is turned on;

3. Restart the phone and try to see if you can surf the Internet;

4. Check whether the networking permission of the software is disabled;

5. It is recommended to change the network environment and time period, or change to other SIM cards and try again;

The phone can't connect to wifi:

1. Confirm whether the wifi password entered is correct;

2. Get closer to the wifi router and try to connect again;

3. Replace another router and reconnect it to confirm whether it is a router fault or permission problem;

4. Enter the mobile phone settings - system upgrade detection and update the system;

Connected to wifi but not internet :

1. It is recommended that you use a laptop or other mobile phone to connect to the router to try to surf the Internet, or change a routing device to try whether you can surf the Internet normally;

2. If you use other devices and other routers, but this router is connected and can't be connected, you can go to the phone settings - more settings - restore factory settings - reset all settings and reconnect;

3. If you use the route without setting a password in advance, you can connect normally, after encryption, your mobile phone still shows the connection status, but at this time it is unable to connect to the Internet, you need to click to forget the network and then reconnect, at this time you will be prompted to enter the wifi password to connect;

4. Enter i Butler - Traffic Monitoring - Network Management to check whether the software is prohibited from connecting to the WiFi network.

The landlord checks whether the network settings are correct, and if necessary, you can restart the mobile phone to try.

It may be that you don't have the Internet connection, the problem of settings, or it may be that you have no money, you are disconnected by the operator, and it is more likely that your mobile phone is malfunctioning.

1. Call the SIM card operator first to confirm whether the mobile phone is in arrears or to enable the data Internet function.

2. Confirm that the "Data Network" switch is turned on;

3. Restart your phone and check if your phone can access the Internet.

4. Check whether the mobile phone has disabled the networking permission of the software, enter i Butler - Traffic Monitoring - Network Management - click the icon behind the software, and the red slash will represent the restriction of the software from connecting to the current network.

Here's how. 1. Click "i Butler" on the standby desktop, as shown in the following figure

2. Then click on Traffic Monitoring, as shown in the figure below

3. Then click "Network Management".

4. Click the icon on the back of the software (green is to allow network connection, red is to prohibit network connection).

If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:

If the contact between the SIM card and the metal contacts of the mobile phone is insufficient, you can try to reinsert the SIM card.

If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.

If you are in a dead zone or suddenly have no signal, you can test it in another place and pay attention to whether the mobile phone signal of other users around you is normal.

If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn on the phone.

When connecting to wifi, it says that you can't connect to the network? We recommend trying the following:

1. Go to the mobile phone settings - WLAN - the network that needs to be connected - forget the password - enter the correct password and try again (check the "Show password" option when entering the password, you can see the password you entered).

2. If the password is correct, please check whether the wifi signal connected to the mobile phone is stable, the signal is weak or unstable and will cause you to be unable to connect for a long time, please connect to the wifi with a stable signal.

3. If you can connect normally before, please restart the router connection.

4. Compared with whether other mobile phones can be connected to the same wifi network normally, if it cannot be connected, it may be the setting or hardware failure of the router.

5. If other mobile phones are connected normally, please back up your mobile phone information, restore all settings of your mobile phone and connect to wifi (enter Settings - General More Settings - Restore factory settings - Restore all settings).

There are several reasons, one is that the router has no signal, and the other is that it looks like the router light is flashing, but there is a problem with the terminal network transmission. Third, there is a problem with the mobile phone network settings. Solution.

1. Restart your phone and try it. Second, restart the router and contact the network operator three times.

If the vivo phone shows that it cannot connect to the network, it means that the signal of the network connected to the vivo phone is too poor, or there is no signal, so it will show that it cannot connect to the network.

You see if your phone's wifi is not turned on, the wifi is not turned on, you can't search the network, you can't connect to the network, or your wifi password is wrong, so you can't connect to the network.

When it shows that you can't connect to the network, it's that network, it's a little problem, you can use the traffic first, and then if it doesn't work, you can turn off the network again, turn it on again, and see if it works, if it still can't be solved, you wait a minute, it should be a network problem, and the network fee is useless.

If your WLNA has been turned on, the phone has been scanned to the net, you click on it, enter the password, and then click on the connection to show that it cannot be connected, it may be that the router of W F has set up an anti-rubbing net, if it is your own WiFi, it may be an optical cat or the router is running stuck, you can turn off the power and wait for a few minutes and then restart it separately.

The vivo phone shows that it cannot connect to the network, you open the settings Wi-Fi and choose the network to try it. Or shut it down and restart it, and then select the network again.

The vivo phone shows that it cannot connect to the network, and the mobile phone number is in arrears. Restart your phone and try it.

1. Check your phone's settings.

Open the mobile phone Quick Center (scroll down at the top or scroll up at the bottom) to see if the data network is turned on.

2. Confirm the status of the mobile phone card.

Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if the data limit has been met or if the data network capability is turned on. If necessary, you can change the SIM card that can access the Internet normally.

to confirm. 3. Check the mobile phone signal.

If you use a metal, magnetic case or bracket that has an impact on your mobile phone signal, it is recommended that you remove it and try it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, so it is recommended to go to an open area, such as an outdoor open environment for testing.

4. Check the network permissions.

Please go to Mobile Phone i Manager - Traffic Management Traffic Monitoring - Network Management or Set Applications and Permissions - Permission Management.

Check whether the Internet access permission for the app is enabled.

5. View V-P-N (Virtual Private Network.

Please go to Settings - Other Networks and Connections - v-p-n, check and confirm whether v-p-n is used, if so, it is recommended to turn off and try again.

6. Check the network settings.

Please go to Mobile Settings - Mobile Network.

SIM Card Information & Settings - Corresponding SIM Card ) - Access Point (APN) or Set Up Mobile Network Dual SIM & Mobile Network - Access Point (APN), tap"Reset to the default settings"restart your phone.

7. Re-search the network.

Please go to Settings - (Other Networks & Connections) - Airplane Mode.

Turn it on and then off.

8. Reset the network settings.

Resetting network settings will delete the connection records of WLAN, mobile data network, Bluetooth and other networks, you can go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings - Follow the prompts to operate (you need to select the corresponding SIM card when dual SIM).

Note: Go to Cloud Services.

Data synchronization - Turn on WLAN, Bluetooth, etc. to synchronize data to cloud services.

Go to "Cloud Services" - Device Cloud Backup.

Backup data type.

Open "System Data" - return to the previous page - Back up now to back up some of the system settings data.

9. Reset all settings (do this when you can't see the reset network settings menu).

Reset All Settings - Restore, Restore Settings option. This operation will not delete the file or software, it will cancel the password and restore all settings, including: wallpaper settings, unlock style, wifi, default opening programs, etc.

You can back up before you know the operation of Fansun: enter the cloud service - device cloud backup - backup data type - system data - return - backup immediately to back up some system settings and desktop layout; Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.