The mobile data connection is turned on but the network is not connected

Hello! Please ask which model you are referring to, please describe it in detail, please ask whether your mobile phone is in arrears and shut down, if not, it is recommended that you try the following operations: 1, try a different environment and time period, 2, enter the mobile phone into i Butler - traffic monitoring - network management to open the network permissions, 3, the mobile phone through "Settings-> System Upgrade->Check for Updates Now" upgrade and update your system.

If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:

Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.

Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.

Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.

Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.

Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.

Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.

Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.

Feedback, we will check and deal with it as soon as possible.

Operating phone: opporeno9

Operating system: coloros13

The solution to the problem of not being able to connect to the network with the data on the mobile phone is mainly divided into five steps, and the specific operations are as follows:

1. Check the cellular network settings to make sure the correct APN is set.

2. Unplug the SIM card and reinsert it to check if the SIM card is working properly.

3. Confirm the location of the mobile phone and try to ensure that the mobile phone is used in a place with network signal coverage.

4. Restart your phone or reset the network settings to reconnect to the network. Teasing the return to the game.

5. If the above methods do not solve the problem, Lianshan Hunger is the customer service or after-sales service center of the relevant operator. <>

It may be that the mobile phone bill is in arrears, you can call customer service to inquire.

It is possible that the signal is too poor in the local area.

It is possible that the mobile phone system is malfunctioning.

If none of the above is correct, you can call customer service to ask.

A data connection is a way for smartphones to access the Internet, unlike Wi-Fi, any smartphone can turn on a data connection without a specific WiFi, provided that the phone must have Internet data**, otherwise the excess data will result in a deduction.

A collection of information needed to access a particular database. The collection includes the data source name and login information. Data connections are stored in the project and are activated when a user performs an operation that requires access to the database.

If your mobile phone card signal is normally displayed 4 5G and you cannot use the data to access the Internet, please try the following methods to check and confirm:

1. Internet access is not available during international roaming.

1.If your ** card is unable to access the Internet when roaming internationally, please swipe down from the top of the mobile phone screen to call up the shortcut menu, find and press and hold the mobile data icon to enter the settings interface, and make sure the data roaming switch is turned on.

2.Please consult the customer service of the **card operator: whether the network of the operator you roam in your local area has enabled data roaming service, and whether your ** supports the use of international roaming mobile data.

2. Some apps cannot use mobile data to access the Internet.

1.Open the phone settings, enter the app networking in the search bar at the top, click to jump to the app networking interface, and please check the mobile data switch of the app; Click the app network in the upper left corner, select Advanced network management, and select the background data switch of the app.

2.The date error may cause some applications to fail to resolve the server and use the network, it is recommended that you set the date to automatic: please open the phone settings, enter "date" in the search box at the top, click the date and time to enter the settings interface, and turn on the automatic setting switch.

3. Please confirm whether your mobile phone card is in arrears.

This can be confirmed by dialing **. If your SIM card is in arrears, please top up your credit before trying to connect to the Internet.

4. Please check whether your mobile phone settings are correct.

1.Please make sure that the default mobile data card you set is a mobile phone card that can access the Internet.

2.Make sure that the APN is set correctly.

It is recommended that you try to reset the APN: Open Settings, enter APN in the search bar at the top, click the Access Point Name (APN) to jump to the mobile data settings interface, click the Access Point Name (APN) again, then click the three dots or four dots in the upper right corner, and select Reset to Default Settings to try.

5. Please rule out network reasons.

1.If you are using a 5G phone, please turn off the 5G switch to try.

The 5G network is still in the early stage of construction, and there are 5G network compatibility problems in some areas, resulting in the inability to access the Internet after the mobile phone is turned on 5G, it is recommended that you turn off the 5G switch to try: swipe down from the top of the mobile phone screen, call out the shortcut menu bar, press and hold the mobile data icon to enter the settings interface, and turn off the enable 5G switch.

2.Please try it after restarting your phone.

Sometimes, temporary network failures may cause you to be unable to access the Internet through data services, turn off airplane mode, or restart your phone to see if it can be restored.

3.Please try changing your current location.

It is recommended that you compare the mobile phones that use the same operator's SIM card nearby, if you have this phenomenon, it may be that the network quality in your location is poor and you cannot access the Internet, and you can return to normal after changing to other places.

4.It is recommended that you try to restore your network settings.

If the above troubleshooting does not resolve your issue, we recommend that you back up your data in advance (third-party apps such as QQ and WeChat must be backed up separately), bring your purchase voucher, and go to a Huawei Customer Service Center near you for further assistance.

Boarding service. Huawei Customer Service Center.

Repair spare parts** inquiry.