Table of contents of the Property Safety Management Services Workbook

From the unique perspective of property management professional managers, the author of this book analyzes all aspects of property safety management services, including safety management service objectives, institutional settings, personnel employment, job responsibilities, assessment standards, emergency handling plans, bidding, and early intervention planning. This book provides a practical and actionable work template for practitioners of property management enterprises.

This book also takes the property projects of residential quarters, serviced apartments, office buildings, and large commercial places as examples, describes the characteristics and organizational settings of different types of property safety management services, and summarizes the unique work procedures and practical work forms.

This book is not only suitable for front-line practitioners of property safety management services, but also serves as a reference book for the property management industry and service industry, as well as a training book for related practitioners. In addition, this book is a practical reference for those engaged in the audit, certification, consulting and training of occupational health and safety management systems.

In the book, the work objectives of the property management position are expressed in three forms: system template, tool form and work process, and the practicality, operation and tool are the three major characteristics of the "Property Management Job Manual".

The "Property Management Job Manual" is suitable for property management practitioners, middle and senior management personnel, consultants, corporate trainers, and relevant experts and scholars.

Preface Module 1 Fundamentals of Property Safety Management.

Overview of property safety management.

Property safety management responsibilities, objectives, and assessment standards.

Basic techniques for safety management.

Knowledge of safety management psychology.

Module 2 Property Fire Management.

Module import. Fire management.

Fire extinguishing technology. Organize evacuation.

Escape and save yourself. Module 3 Property Safety and Security Services.

Module guide. Investigation and analysis of property security conditions.

The establishment of property security institutions and the construction of teams.

Property security management.

Handling of the law and order situation.

Module 4 Property Vehicle Management.

Module guide. Property area traffic management.

Vehicle management. Vehicle management assessment.

Example module 5 Emergency rescue technology.

Module import. Establishment of an emergency organization system.

Formulation of emergency rescue plan.

On-site ambulance technology.

Module 6 Property Security Equipment and Management.

Module import. Access control system.

Burglar alarm system.

CCTV surveillance system.

Automatic fire alarm system.

Module 7 Other Property Safety Management.

Electrical safety management.

Safety management of property public facilities and equipment.

Natural disaster preparedness and management.

Annex I: Fire Protection Law of the People's Republic of China.

Annex II Regulations of the People's Republic of China on Public Security Administration Punishments.

Annex III Regulations of the People's Republic of China on Road Traffic Management.

Annex IV Safety Signs.

Annex V Common Traffic Signs.

References.

From the three levels of work objectives, work description, and detailed implementation of work, the work of property management, including the organization and management of property companies, property takeover and acceptance management, owner occupancy and decoration management, customer service management, cleaning and greening management, safety and vehicle management, property repentance project management, service quality management, financial management, and administrative personnel management, 10 contents were described in detail.

According to the internal application of property management and specific projects for the preparation of personnel responsibilities, details can refer to the cleaning technology correspondence training course, I heard that it is good.

Service Guidelines.

The basic status of the property and the structure of the property service.

Contact, communication.

Customer Service Center Service Content.

Service Mode. Payment Guidelines.

Cable TV Activation Guide.

**、ADSL Network Installation Guide.

Gas Activation Guidelines.

**Guide. Notice to Owners:

Appointment of property management companies and their functions.

Use of Management Fees.

Management Fee Accounts.

Special maintenance funds.

Housing use. Access management.

Vehicle management. Use of electricity and water.

Fire management. Environmental health management.

Elevator management. Air conditioning installation management.

Maintenance management. Public Administration,

Disaster preparedness. Family, home, environmental protection tips.