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First of all, there is a precedence when binding the general's order. The first bound is tentatively called the main general order, if there is a problem with the general order tied later, then it is very simple, log in to the ** of the general order in order to operate (the prompt is very detailed).
If there is a problem with the main general's order, and the serial number card is gone, then it will be troublesome. It is recommended to call ** customer service consultation. NetEase customer service attitude is quite good As long as you can provide the details of the registration, you should be able to solve the problem.
If the order cannot be retrieved, it is recommended that you do so.
Unbind, or provide information to cancel the binding of the military order for you through the customer service center.
1. Repair the support center through the account (
Submission of information; 2. By submitting game data:
Dream West Tourist Service Zone:
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The eldest brother upstairs said very well, I don't say much about Yeju, my friend's loss of the security code within 7 days, and the future seems to be a fax of the provincial certificate.
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There are three ways to do this.
Method 1: Use the serial number to unbind NetEase's military order.
Prerequisites: You have at least 2 Commanders linked to your account, and you have the serial number of the Commander's Orders you lost.
How to use: Enter the General Order page from the home page of NetEase Pass, select Unbind, and enter the serial number of the General Order you need to unbind and the dynamic password of any bound General Order according to the prompts on the page to complete the unbinding operation.
Method 2: Use the security code to quickly unbind NetEase's military order.
Conditions of use: You have bound the military order for the first time within 7 days, and you have set up and saved the security code.
How to use: Enter the General Order page from the homepage of NetEase Pass, select Quick Unbinding, and enter your security code according to the prompts on the page to complete the quick unbinding operation.
Method 3: Unbind NetEase's military order through the customer service center.
Use the following two methods to unbind the military order through customer service:
1. Register information through an account
A copy or scan of your ID card;
Apply for unbinding NetEase Pass account;
The valid ID number when applying for the account;
You can be reached by e-mail address and** (note: please provide a mobile phone if possible);
2. Pass the point card:
A copy or scanned copy of your ID card;
Apply for unbinding NetEase Pass account;
the highest character level corresponding to the pass;
Top up as many point card numbers and passwords as possible to this account;
You can be reached by e-mail address and** (note: please provide a mobile phone if possible);
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His general's order is not with you, if it is, you can still play, but he may still get it back, I don't know if the general's data card is still in his hand, if it is, it will not be good, if it is not in this number, the general will be invalidated, it will be scrapped.
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If you have forgotten your ID number and cannot use the military order, we recommend that you cancel your military order in the following ways before binding another security product:
1. If it is the first time to bind, within seven days of binding, you can unbind it through the security code, please log in to the homepage of the General Order:
Click "Unbind" to use "Quick Unbinding" to unbind immediately.
2. If you can't unbind through the page, you can do so.
Account Repair Support Center.
Click "I want to retrieve my account", and then fill in the corresponding information according to the prompts, and you will get an 18-digit customer service number after submission, which will be processed within 24 hours after receiving your information. Please log in to the ** account within 24 hours with the service number and query password. If the data is approved, you will be able to fix the password, clear the security code, and unbind the dongle product on this page.
3. If you can't solve the problem through the above two methods, you can log in to the game customer service area: Dream customer service area.
We are very sorry, but it is not possible to check and modify the ID number of the military order. If you have forgotten your ID number and cannot use the military order, we recommend that you cancel your military order in the following ways before binding another security product:
1. If it is the first time to bind, within seven days of binding, you can unbind it through the security code, please log in to the homepage of the General Order:
Click "Unbind" to use "Quick Unbinding" to unbind immediately.
2. If you can't unbind through the page, you can do so.
Account Repair Support Center.
Click "I want to retrieve my account", and then fill in the corresponding information according to the prompts, and you will get an 18-digit customer service number after submission, which will be processed within 24 hours after receiving your information. Please log in to the ** account within 24 hours with the service number and query password. If the data is approved, you will be able to fix the password, clear the security code, and unbind the dongle product on this page.
3. If you can't solve the problem through the above two methods, you can log in to the game customer service area: Dream customer service area.
Submit the corresponding information according to the page prompts, and we will have someone to handle and reply in the customer service area, and submit the corresponding information according to the page prompts, and we will have a special person to handle and reply in the customer service area.
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Did the general's order tie up enough for 7 days? If that's enough, the security code can't be solved! Only if you know your General's Order serial number! You can go to customer service to cancel!
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You can use the ID card you used to register your account to unbind it.
My 2 generals are gone.
The serial number cannot be unbound.
I'll use my ID card to solve it.,1 day can be lifted.,Happy game.。
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It's very simple,A friend attack is to submit an ID card to cancel,The second is to go to the customer service area to use the game information to cancel,The third is to report the loss of a good brother.,You need to charge yourself with a card.,It won't be consumed.。
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If the ID number you filled in when you registered is your own, that's easy to do. You can log in.
Cancel through the account registration information (upload ID card) (rare Yijian).
Point secret protection product problem - general order problem - unbind the general order.
Cancel through your account profile
Just come in order.
Point password product problem - password card problem - unbind the password card.
Cancel through your account profile
Just come in order.
2.If the ID number you filled in when you registered is scribbled, you can rush 3 150-point cards to report the loss of the secret or military order. (Note: This method won't work if it's stolen!)
1) You have to log in within 2 hours after completing 450 points.
To report a loss, enter one of the 3 cards you are punching for 150 points.
The card number of a card, so that the cover leak can be reported as lost, otherwise it will be in vain.
2) There are 3 types of waiting time for the loss reporting period: 14 days, 21 days, 30 days, and generally 14 days.
You can log in to get started.
Check it out! (Rare Ekken).
Note: When reporting loss, you need to fill in a temporary password card, and you have to copy down all the information (including the card number and password matrix, etc.) before you can release it
Use game data to release a secret or general order.
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Call the customer service ** and then say more detail, he can help you, don't have to do it yourself so troublesomely
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Do you have a service account?
If only there was a card.
You can just go on and replace it directly.
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You don't even know it's true. Let me tell you, there is a general order and a serial number, and you have to have an identity number and a service number, and the service number is the service number on the card given to you when you buy the general order. Ha ha.
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