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Before you react, just turn it off and restart it or turn it to airplane mode and then turn it back.
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China Unicom users cannot use the network: It is recommended to verify whether the current mobile phone model supports China Unicom's 3G and 4G networks, such as WCDMA and TD-LTE and FDD-LTE.
To use China Unicom's 3G or 4G network, the following conditions must be met:
The location has the coverage of China Unicom's 3G or 4G signal;
Use 3G** or 4G**;
The SIM card has enabled 3G Internet access or 4G Internet access.
If you meet the above conditions, you still can't use the Unicom 3G or 4G network, first see if other Unicom users around you can use it normally, if you can, it is recommended that you change the phone to try it, if the replacement still can't be used normally, it is recommended that you contact customer service 10010 to verify the specific reason; If the surrounding Unicom users are not able to use it normally, it is recommended that you contact customer service for verification.
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Generally, Tencent WiFi Manager is used to connect to a network with a better signal, and Tencent WiFi Manager also pays attention to the security of mobile payment for users in WiFi scenarios, and sets up a secure payment channel. When the user pays, the Tencent WiFi Manager background automatically identifies the network environment and opens an exclusive secure encrypted channel to ensure the user's payment security.
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Hello dear, there is a phone bill but the data is not available, if your mobile phone cannot access the Internet normally, please check the following conditions: 1. If you do not restart the mobile phone after upgrading to 4G**, you will not be able to use the Internet function normally; 2. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal; 3. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it; 4. After 3-5 minutes of power off, restart the phone and try again; 5. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing; 6. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description. Mobile phone traffic refers to the traffic data generated by the mobile phone Internet access, when opening the software or Internet operation with the mobile phone, the data will be exchanged between the server, the mobile phone traffic refers to the size of the data, you can use the mobile phone traffic to browse the news, ****, etc., if you use more traffic, it is recommended that you order the traffic package is more appropriate.
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Hello dear <>
There is a phone bill, but the traffic is not used, what is going on1, the mobile phone is in an abnormal signal. There are usually two situations when the mobile phone signal is abnormal: when the mobile phone is in the signal blind zone, the mobile phone cannot connect to the base station.
The mobile phone signal is gone, and the data network is naturally gone. When the mobile phone is in the signal coverage area of the pseudo base station, the mobile phone may be connected to the pseudo base station. However, the pseudo base station is not connected to the operator's network.
Then the mobile phone naturally has no data network. In the face of the above signal situation, the first thing is to try to call the operator's service**, if it can't get through, it proves that it is indeed in the signal abnormal area. You can access the Internet in a place with a normal signal.
2. Poor contact of mobile phone card.
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The mobile phone has a phone bill, but the network can't be used, what is the reason.
When the SIM card of the mobile phone is not inserted properly or the SIM card is damaged, it will cause the mobile phone to fail to access the Internet normally. Use the card needle to remove the SIM card, wipe the metal position of the SIM card with an eraser to wipe off the oxidized surface metal, and reinstall the SIM card to solve the problem. If there is still no network after installation, you can take out the SIM card again and put it in another mobile phone, which also has no network, which means that the SIM card is damaged, and you need to go to the business hall to reissue the mobile phone card.
2. Mobile phone failure. If you can take out the SIM card and surf the Internet normally in other mobile phones, it means that the mobile phone is faulty, and it is recommended to go to the after-sales service. 3. The mobile phone is in arrears and the phone bill has just been rushed.
The mobile phone arrears have just arrived, and at this time, it cannot be used normally, and you need to restart the mobile phone to access the Internet normally. 4. In airplane mode. If the phone cannot access the Internet due to the airplane mode turned on on the phone, you can turn off the airplane mode on the phone.
5. There is no network in the region. In remote areas, basements and some places with poor signal, there will be no Internet access, this situation can be solved by going to a place with a good signal. 6. Setup issues.
If it's just that some apps can't use the network, it may be because they have been set up to ban the network, just set it up again.
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Hello, if your number is suspended, please pay attention to whether there are any of the following:
Situation 1] The number is shut down in arrears, and it can be used normally after paying off the arrears;
Situation 2] The number is used to report the loss and stop the machine or suspend the business, and the brigade Wu Ying needs to cancel the loss report and open it normally before it can be used normally;
Situation 3] If there is a problem with the real-name registration of the number, you can bring your original valid identity card and mobile phone card to the self-owned business hall of Unicom in Gui Demolition Territory to handle the real-name registration;
Situation 4] If the number is reported or required to be shut down by the relevant national departments, it can go to the local Unicom's own business hall to verify and deal with the orange na. If you have any questions, click here. Consultation.
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If your phone can't access the internet, it is recommended to try it by following these steps:
1. Check whether this situation occurs in other mobile users around, if there is a similar situation, it may be a local network signal problem.
2. Check whether the "Mobile Data" switch is turned on. Check the Internet access settings of your mobile phone, and you can reset the network parameters and restart the operation of your mobile phone. Go to the mobile phone's [Settings] - [Mobile Network] (or Dual SIM and Mobile Network) - select the name of the card you need to access the Internet, keep the card slot you want to use open, click [Access Point Name (APN)] - click the menu key "Reset to Default Settings" (whether the traffic fee generated by the CMNet access point is included in **, please refer to the actual activation**).
3. Check whether there is still a phone bill in the account and whether the status of the mobile phone is normal.
4. Change the mobile phone to test whether the SIM is normal.
If you still have problems, you can call the local 10086 to report the situation
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