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Business quality, integrity, character, hygiene.
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Employee appraisal comments, employee appraisal management methods.
1.Be conscientious and enterprising in their own work, and play a leading role.
2.Decisive and accurate, ambitious, and quick-witted.
3.Exceptionally good, sociable, and observant.
4.Enthusiastic work attitude, quick thinking, enterprising.
5.Clear logic, strong judgment ability and strong dedication in complex work.
6.Easy-going and exemplary employees.
7.Good at releasing pressure, working first, strong ability to work independently.
8.Long-term vision, with excellent oral talent.
9.Strong communication skills, practical and loyal, and full of sense of humor.
10.Work conscientiously and responsibly, be proactive, be fully competent for their own work, dedicated, helpful, get along well with colleagues, and be good at cooperation.
11.Have an excellent business level, create better corporate benefits for the company, and get along harmoniously with colleagues.
12.This year's work performance has made great progress, the work is serious, the business knowledge is solid, the performance has developed rapidly, the work attitude is correct, the company rules and regulations are abided by, and the company's tasks can be actively completed.
13.The work methods have been improved, the work has progressed, the employee does things in a down-to-earth manner, behaves as a person, can humbly accept the suggestions of the marketing manager, and strive to learn the shortcomings; Vigorously develop the blank varieties in the responsible area, and actively communicate with the manager in various links; The progress is unusually rapid in the month of xx year x; Treat the work conscientiously, consider the company everywhere, and do not remember personal gains and losses;
14.Serious work, positive and diligent, and rapid progress. Grasping the key points of the work in a short period of time has played an exemplary role in the back office.
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The employee appraisal system and assessment rules are as follows:This assessment item is scored on the work system every month, and the work business assessment is conducted once every six months, and the staff is rated according to the staff assessment results to ensure that the housekeeping staff provides high-quality service to customers. The assessment object is the housekeeping staff, and the assessment scope includes:
1. Work system assessment (30 points).1. Attendance (including training attendance) (10 points).
2. Etiquette, courtesy, grooming (10 points).
3. Work discipline (10 points).
2. Work skills assessment (50 points).1. Hotel product knowledge assessment (10 points).
2. Bed-making operation assessment (10 points).
3. Clean room hygiene quality (15 points).
4. Customer service quality (15 points).
Assessment Scheme:1. The first place in the total score for 3 consecutive months will be selected as an excellent waiter.
2. Employee scoring includes work system score plus job skill assessment score plus direct supervisor and manager appraisal score.
3. The assessment content is mainly aimed at the usual work performance of employees, as well as the hygiene quality of the house, and strive to improve the work efficiency of employees and ensure a high level of service to customers under the premise of ensuring health quality.
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1. In general, perfect performance appraisal or performance management is a circular system, including performance planning, performance implementation and management, performance evaluation, and performance feedback interviews.
Among them, the performance plan, that is, the process of determining the performance objectives, is generally to determine the performance objectives, development goals, and action plans with the employees; The implementation and management of performance refers to observing, recording and summarizing in the process of operation; Feedback; **, guidance, advice; Performance evaluation refers to the evaluation of the achievement of each performance goal of employees, which can include self-evaluation, supervisor evaluation, and even third-party evaluation; Performance feedback interview refers to the fact that the superior supervisor conducts a performance improvement with the employee according to the performance results, finds a way to improve the performance, and forms a performance improvement plan.
2. At present, the performance appraisal of most enterprises only does the performance plan and performance evaluation, and does less on the implementation and management of performance and performance feedback interviews. It is precisely these two pieces that are more important for the performance improvement of individuals and organizations.
3. In the process of performance appraisal, we should pay attention to the performance plan, that is, the performance objectives, from the perspective of the enterprise as a whole, from top to bottom accurate refinement and decomposition, especially the performance objectives of middle and senior managers. Second, we should pay attention to process control, especially after the performance evaluation, analyze the performance results, find the shortcomings, analyze the reasons, formulate measures, form a performance improvement plan, and carry out targeted improvement.
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