Mobile phone after sales problems, what is mobile phone after sales

As the name suggests, Hong Kong Bank refers to the licensed goods sold to Hong Kong, which are sold to the mainland market through smuggling due to the difference between the mainland and Hong Kong markets. Due to the lack of a network access certificate, Hong Kong banks cannot be guaranteed in the mainland (Nokia's can, but the invoice issued by a regular store in Hong Kong is required).Generally, the body of the Hong Kong bank has a unique logo or the label of the company (except LG and Samsung), such as the logo of Digicom on the body of Sharp GX32, the logo of Nokia 7610 and so on.

Authentic Hong Kong Bank: Generally, it is supplied by "Hong Kong Telecom" and other formal first-class merchants to subordinate merchants. Such a Hong Kong bank is truly consistent with three yards, and the logo of the first merchant can be found on Nokia, so 100% can obtain a national warranty.

Hougang line: generally dealers through certain channels directly from the manufacturer to get the goods, not take the formal way, although claiming to have a joint warranty invoice and blue care logo, but if the customer service is strictly inspected, it is not to enjoy the national warranty, at most in Hong Kong by the dealer insurance. Because this kind of Hong Kong bank saves the cost of first-class merchants, the "Hougang Bank" is generally cheaper than the "authentic Hong Kong Bank", and the stores that sell the Hong Kong Bank generally sell this kind of "Hougang Bank mobile phone".

However, "Hougang Bank" also has a certain chance of enjoying the joint guarantee, that is, your local customer service is not strict when inspecting.

In general, the real Hong Kong licensed goods are not much cheaper than the big * land licensed goods, and the real gap with the Bank of China is the mobile phone of the "Hougang Bank". Therefore, everyone should consider it when choosing a Hong Kong mobile phone, because today's common Hougang mobile phone cannot enjoy 100% joint warranty (regardless of how the merchant blows).

Insurance, as long as you buy a mobile phone is a national warranty.

Summary. Mobile phones bought online are mainly sent for repair or repaired in physical stores. Generally, the regular ** will issue invoices, national warranty, and some stores promise in-store warranty. If they are out of date, they can be sent for repair.

Excuse me, but please go into more detail?

The mobile phones bought online are mainly sent for repair or repaired in physical stores. Generally, the regular ** will issue invoices, national warranty, and some stores promise in-store warranty. If they expire and are coarse, they can be sent to repair which town.

First of all, talk to the store. If it is more troublesome or you can't find the official ** of the brand on the net Jingmo, click on the service - after-sales maintenance service, you can choose to send the fast and pure manuscript back to the manufacturer or ask the customer service local after-sales maintenance location. 2. If there is a relevant invoice for the letter, then you can go to the brand store to warrant, and if the warranty period is over, you will have to pay the maintenance fee.

If there is no invoice, even within the warranty period, it will not be given free warranty, unless the user pays for repair. Of course, you can also go to the brand store for warranty, and directly find the relevant mobile phone repair shop for repair.

Summary. The mobile phone bought online is mainly sent for repair, or repaired in a physical store, and the general formal ** will issue an invoice, with the invoice nationwide warranty, and some stores promise the store warranty, and can be repaired after the deadline.

Hello, dear, you can contact the merchant.

My dear, first of all, the first step is to communicate with the customer service of the store where you purchased the hand-scattered weighing machine. But in general, the waiter is a robot, and you enter the human customer service yourself and communicate with the human customer service.

Describe the problem you are experiencing with a human agent, and the agent will suggest some solutions. But if it still can't be solved, you directly say that you want to return to the factory for repair.

Next, the customer service will ask you to provide the order number for the purchase of this phone, and you can find the order number directly on the order details page of the mobile phone.

After the customer service confirms the order number, it will give you an address, and you only need to send your phone to this address for repair.

The hand-dressed collapse machine Huaiqiao bought online is mainly for consignment repair, or repair in the real hall round body shop, and the general regular ** will issue an invoice, with the invoice national warranty, and some stores promise the store warranty, and can be sent for repair after the deadline.

1. The after-sales service of the hand Qi resistance machine is to provide a variety of spring service activities after the mobile phone;

2. From the point of view of sales work, mobile phone after-sales service itself is also a first-class means, in the tracking and follow-up stage, salesmen should take various forms of cooperation steps to improve the credibility of the enterprise through after-sales service, expand the market share of the mobile phone brand, and improve the efficiency and income of sales work;

3. Mobile phone after-sales service includes free services promised by mobile phone manufacturers such as return, replacement, and maintenance in the event of performance failure of the mobile phone within the specified time, as well as services that need to be charged beyond the maintenance period.

Summary. Hello, what is wrong with the phone, please describe it in detail.

Hello, what is wrong with the phone, please describe it in detail.

It rained heavily, and then the phone was drenched without protection.

Before the computer was turned off, a small circular bright spot appeared on the screen. It has a radius of about half a centimeter.

Then after turning it off, I searched for him on the Internet and put it in the rice tank.

It should be half an hour, take it out, and there will be a blurred screen when you turn it on.

Don't be so troublesome, just put it there and let it do it by itself Don't mess around, you can use a hair dryer to blow it.