Can you call 12305 for courier complaints?

Updated on society 2024-05-10
6 answers
  1. Anonymous users2024-02-10

    Anyway, it's useless, and the attitude is not good, I have beaten our side,

  2. Anonymous users2024-02-09

    Yes, 12305 will deal with it, but it depends on whether you are resolute in your complaint.

    In addition, there are several methods to refer to: 1. Search for express delivery companies and inquire about relevant complaints, which is more useful for larger express companies such as Zhongtong and Yuantong. Try searching:

    2. Go to the delivery business point to explain the situation in person and ask for processing. This method does not necessarily work, if it is a shipping problem, it will be dealt with directly there. If you complain about the courier, it still works.

    3. If you call to complain ** or find ** to solve it many times to no avail, you can find ** to supervise, or call the police, of course, only if the problem is serious, otherwise there is no need for this, and you will waste your time.

    4. Contact the courier and explain your needs. I can't solve the problem and I'm looking for another way.

    5. Finally, if there is no way to complain, it is best to find a local influential newspaper or TV program to ** this matter, and it is best to call the general customer service of the express company several times**. Bear with the little things, just don't use this courier next time.

  3. Anonymous users2024-02-08

    Summary. 12305 is a special service number for consumer complaints in the postal industry. According to the Measures for the Handling of Consumer Complaints in the Postal Industry, consumers should first complain to postal operators about the quality of postal services.

    If the enterprise is not satisfied with the results or does not reply within the specified time limit, it can file a complaint with the local postal administration or the State Post Bureau through the "12305" special service**.

    12305 can complain about which couriers.

    Hello, I am a cooperative consulting lawyer, I have received your question, I need a little time to answer, wait a minute.

    What should I do if my courier company loses my product?

    All courier companies in the country are managed by the postal department, which is a complaint from the postal department**, and this ** is more useful.

    When the public consigns things, they can call the National Transportation Service Supervision **12328 for help. Logistics complaints can also be made by calling the postal industry consumer complaints**: "Area code +12305".

    The postal express industry can also call 12305 to complain, first complain to the express delivery company, and then call the provincial code +12305 if the result is not satisfied. File a complaint with your local postal administration or national post office, or submit a complaint online to the national post office.

    National Transportation Service Supervision **12328, as a national unified special service number for transportation service supervision, the main functions include service supervision, complaints and reports, consulting services in the transportation industry, and the business areas mainly cover road transportation, highways, waterways and other industries.

    12305 is a special service number for consumer complaints in the postal industry. According to the Measures for the Handling of Consumer Complaints in the Postal Industry, consumers should first complain to postal operators about the quality of postal services. If the enterprise is not satisfied with the results or does not reply within the specified time limit, it can file a complaint with the local postal administration or the State Post Bureau through the "12305" special service**.

    For the risks of online shopping, I would like to remind you that you should try to ask for shopping vouchers or keep relevant evidence such as transaction agreements (including electronic versions), most of the actual dealers of online shopping are foreign companies, and you should pay attention to check the official seal of the bill when receiving the goods. If there is a dispute over the purchased goods, it shall complain to the relevant departments where the bill stamping unit is located in accordance with the principle of territorial jurisdiction.

    Is there a law or regulation that stipulates how much compensation the logistics company has lost if the goods are lost?

  4. Anonymous users2024-02-07

    Useful.

    12305 complaint courier is useful. You can complain by playing ** or directly on the official website, and the probability of playing ** is more common, so you can directly complain in **, and fill in the specific situation, as well as the information of the courier company and the courier correctly.

    12305 complaint courier is useful. In many cases, the probability of directly complaining to the courier company to get feedback is not large, but if you complain through the 12305 State Post Bureau, the probability of getting feedback will be greatly improved.

    12305 In order to smooth the channels for consumer complaints, better safeguard the legitimate rights and interests of postal consumers, and promote the improvement of postal service quality, the State Post Bureau has launched the "12305" special service number for postal consumer complaints nationwide. At the same time, the State Post Bureau began to accept online complaints from postal consumers.

  5. Anonymous users2024-02-06

    "12305" is useful to complain about the courier company, but "12305" has now been merged into "12345" for the convenience of the people**, so the public can call "12345" to initiate consultations or complaints about postal services.

    1. Call "12345" (the original 12305** has been merged into 12345) for complaint feedback. 12345 is a 24-hour manual customer service. When dialing 12345**, you do not need to add the local area code before the "12345" number, but if you need to call 12345 from other places, you need to add the area code in front of the number, that is, [area code +12345].

    2. Feedback on complaints through the State Post Bureau. Open the browser to find "State Post Bureau Appeal**", click and enter the [Home Page] to log in, and follow the prompts given on the page to supplement the personal information and specific complaint information.

    Search for [Postal Consumer Appeal] WeChat *** through [WeChat] and click on the right side to follow, after entering the *** homepage, select the [I want to appeal - submit an appeal] option in the lower left corner of the dialogue page, and transfer to the [Appeal Warm Reminder] interface, after reading the [Prompt], select the [I want to appeal] option on the page.

    Note: If you need to complain through the State Post Bureau, you can only complain to the express delivery company first, if you are not satisfied with the other party's treatment, or if the corresponding express company does not reply within the specified time, you can complain through the State Post Bureau.

  6. Anonymous users2024-02-05

    Useful.

    12305 complaint courier is useful. You can make a complaint by playing ** or directly on the official website, and the probability of playing ** is larger, so you can directly complain in **, and fill in the specific situation, as well as the information of the courier company and the courier correctly.

    12305 Complaint Express is useful. In many cases, the probability of directly complaining to the courier company to get feedback is not large, but if you complain through the 12305 State Post Bureau, the probability of getting feedback will be greatly improved.

    12305 In order to smooth the channels for consumer complaints, better safeguard the legitimate rights and interests of postal consumers, and promote the improvement of postal service quality, the State Post Bureau has launched the "12305" special service number for postal consumer complaints nationwide. At the same time, the State Post Bureau began to accept online complaints from postal consumers.

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