Can you complain to the airline and how to complain to the airline is the most effective

If you are not satisfied with the air service, it is recommended to complain to the airline first. If you are not satisfied with the handling of your complaint, you can file a complaint with the Consumer Affairs Center of the Civil Aviation Authority.

1) The official complaint channels of China Southern Airlines are as follows:

1. Complaints.

Domestic call: 95539-1-9, 4006695539-1-9 Overseas call: +86 4008695539-1-9, +86-20-22395539-1-9

Service content: opinions, suggestions and complaints.

2. Web complaint channel: China Southern Airlines - user feedback.

2) Civil Aviation Administration complaint method:

1. The Civil Aviation Administration of China has a special channel for accepting consumer complaints, which can directly enter the official website of the Civil Aviation Administration.

2. Find the social supervision section at the bottom right of the homepage, click the "Consumer Complaints" icon to enter the relevant consumer complaint page.

Hello, yes. In the event of a dispute between a passenger and an airline, the passenger, as a consumer, has the right to complain to the airline. There are many complaint channels, including but not limited to calling the airline's customer service** complaint, the airline's official website complaint, 12315 complaint, the Civil Aviation Administration complaint, etc., but whether the complaint can be successful will test your civil aviation legal knowledge and complaint skills, otherwise it is likely to be sent away by the airline in one or two sentences, because you don't know whether the reason given by the airline is right or not, and you don't know how to verify and refute.

To sum up, you can first try to complain on your own or directly entrust the third-party civil aviation rights protection platform Fedup to complain on your behalf, I have used this platform, which is quite practical. If all kinds of complaints are tried to no avail, then you can only consider litigation to protect your rights. If you need help, you can send a private message.

Good luck.

Hello, I am a cooperating lawyer and it is a pleasure to serve you.

Hello, you can call 12315 to make a complaint.

Calling 12315 to complain is useful to a certain extent. 12315 Consumer Complaints, Complaints and Reporting Procedures: 1. Reception:

The 12315 Consumer Complaints, Appeals and Reports Center shall conscientiously receive complaints, appeals and reports made by consumers in the form of **, in writing, on the Internet or in the form of visits; 2. Registration; 3. Acceptance; 4. Processing.

Hello, if you are satisfied with my reply, I hope to give me a thumbs up in the future, your encouragement is the motivation for my reply

Questions. I booked my ticket and missed it by two days.

Then you can ask the airline for compensation.

or refunds.

Questions. Cause a refund of the train ticket.

Then you can also complain to the airline.

You can call 12315 to file a complaint with the Consumer Association.

Questions. There is no need for nucleic acids that are spent on money.

So what do you want to do about it?

Questions. They let the rebooking.

Then you can choose to change.

You don't need to spend any money to change your train ticket.

Questions. Is there a better way?

Hello, there is no more, because the airline delay of two days must have his reason.

It was not postponed for no reason.

So you can only obey the decision of the airline.

Questions. It takes a few small nucleic acids to do! The next day will be a few more hours.

But that's the airline's decision.

Even if you go to the consumer association to handle your complaint, you can only choose to agree to the change.

Airlines won't change the date just because you're the only one who chooses to change the date.

You can call the airline's customer service to complain, if you are not satisfied, you can go to the official website of the "Civil Aviation Administration of China" to complain.

Complaints through the official website of the Civil Aviation of China are effective.

Generally, if you complain about an airline, you should go to the consumer association or the Civil Aviation Administration of China.

Airline complaints** are 12326.

Some passengers reported that they complained to the airport and airlines when they encountered problems in civil aviation, but they did not get a reply or were lost. In order to change this situation, the 12326 Civil Aviation Service Superintendent** was introduced.

If passengers do not get a reply from the airline airport during the complaint process, they can call 12326, and the Civil Aviation Administration will be responsible for Sakura Sui supervision to ensure that the door, the person can be found, and the answer can be found.

If the complaint process does not receive a response from the airline's airport, the Civil Aviation Authority will supervise it to ensure that passengers can find the person, the door and the answer. Now this civil aviation service quality supervision** has been officially enabled, play card to try to dial down, after dialing the complaint press envy Songhong 1, consultation press 2.

12326** Description:

12326 is mainly based on the original civil aviation complaints**, and its function is to supervise airports, airlines, etc. to properly handle passenger complaints. It should be noted that 12326**** is not a substitute for airport and airline complaints, but a supervisor, playing a supervisory role, and a very important channel for passengers to complain about airlines.

Since the Civil Aviation of China opened the supervision of 12326, it has effectively improved the management level and service quality of airlines, and can also effectively safeguard the legitimate rights and interests of passengers. At the same time, 12326 is a very important ring chapter for passengers to complain about airlines, and it is also a bridge for communication between civil aviation and passengers.

Refer to the above content: Encyclopedia-12326