The Samsung A7 mobile phone is not fully charged, and the Samsung A7 mobile phone cannot be charged,

We recommend trying the following:

1.Shutdown charging test.

2.Replace the charging position to rule out intermittent contact caused by poor contact with the socket.

3.If conditions permit, replace the spare charger for testing. Or send it for repair and testing.

4.When the phone is turned on and charged, if the mobile phone is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling it.

5.Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress and debris that cause poor contact between the charging interface of the mobile phone and the charger, if this situation is recommended to be repaired as soon as possible.

6.Back up your phone's data (book, SMS, etc.) and factory reset your phone (go to phone settings - reset - factory reset).

If the problem persists, it is recommended that you bring the three-pack voucher to the local Samsung service center for a detailed test.

Samsung A7 mobile phone charging is not enough, please first confirm whether the machine is in the case of a relatively low ambient temperature, in order to improve the durability of the battery, in a low temperature environment, charging may be limited, this is normal. It is recommended to charge the machine in a warm environment (recommended ambient temperature: 15 -35).

If the phone still won't be fully charged, it is recommended:

1.Check that you are using an original charger. If not, try replacing the original charger.

2.Try replacing it with a different power outlet.

3.If the battery supports removal, it is recommended to reinstall the battery or replace it with another original battery to charge it again.

If the above operation does not work, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

Method: 1. First, the mobile phone is turned off and charged.

2. Change the charging position to eliminate the possibility of intermittent intermittent contact with the socket.

3. Replace the spare charger for testing.

4. If there is a third-party plug-in software such as a charging doctor in the mobile phone, it is recommended to test it after uninstalling it.

5. Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress and sundries, which lead to poor contact between the charging interface of the mobile phone and the charger.

6. Back up your phone's data (book, text messages, etc.) and restore your phone to factory settings.

7. If the problem still exists, it is recommended to bring the three-pack certificate to send the mobile phone and charger to the Samsung after-sales service center for a detailed inspection.

Generally, it is a problem with the charger data cable.

If your phone won't charge, we recommend you try it as follows:

1.Use the original charger to connect to the home power source for charging.

2.Replace the power outlet, try or change a data cable to connect to the charger for charging.

For phones with removable batteries, you can also try:

1) It is recommended to turn off the battery and remove it, and use a cotton swab to clean the battery contacts and the contact points where the phone connects to the battery. Try charging again after reinstalling the battery.

2) If possible, replace the battery or use the cradle to charge it.

3.If the phone can be turned on normally, it is recommended to back up the data in the phone (such as contacts, multiple files, etc.) and restore the phone to factory settings.

If the problem persists according to the above methods, please bring the purchase invoice, repair card and machine to the Samsung service center for inspection.