Can I get a refund if the courier doesn t arrive, and can I get a refund if the courier doesn t arri

The courier has not arrived and can be refunded. If the courier has not been updated, then it is possible to apply for a refund, because our courier has not yet arrived, so it can be returned, if the merchant refuses to refund, we can apply to explain the reason, but within the specified time he has not been delivered, we can wait until the specified time, if she has not received it, you can appeal directly.

Precautions for receiving couriers.

When we receive the courier, we should immediately open the box for inspection and sign for some important goods, especially some packages marked with "important items" or "cash on delivery". Because when you receive a fast package, you sign it first. If something does go wrong with the package, the responsibility is not on the courier.

Therefore, for the express delivery of some important items, we should first open the goods for inspection in front of the courier before signing. In addition, when receiving the express delivery, do not rush to sign if you find that the express package is damaged, you should sign after inspecting the goods on the spot, and see if there is a shortage or error in the goods and the surface is damaged, otherwise the responsibility for the problem lies with you.

Yes, but you have to negotiate and the other party agrees. Like a treasure refund, it is a refund, fill in the reason (some are unconditional refunds). If it's early, go back halfway, if you arrive at the place quickly, the return is the place of pickup, the other party does not agree to return the goods can wait for the goods to arrive, there are seven days of unconditional return to the pickup address to return, this business must be returned.

Don't unpack, though.

You can delay the delivery time, and if the delivery time is not reached, the refund will be automated.

First of all, the question is: the express is not wanted on the road, of course it can be returned. However, whether the refund can be smooth depends on the product itself and the seller, because as long as the express delivery is sent, it is equivalent to incurring shipping costs.

Small items are generally insured for shipping, and sellers are mostly able to accept the loss of freight. But for large-scale logistics, express delivery is not wanted on the road, which does make it very tricky for sellers to deal with, at least this single loss is certain.

I am an e-commerce company, and I despise the one on the first floor very much, and his refund methods are all in the interests of the buyer, so why not consider the seller? The seller mailed out the package, and the buyer said no, don't want it before it was received, should the seller think that he was unlucky to bear the loss of round-trip freight? Especially for large-scale goods with very high logistics freight costs, our sellers really can't afford it, and how many orders can we sell to earn back the freight losses brought by this wayward customer?

In fact, ** gives a more fair way to deal with it: free shipping goods are returned, and the buyer bears the return freight; If the product is returned without free shipping, the buyer will bear the loss of round-trip freight.

As a seller, I am very disgusted that this kind of thing happens, the goods have been sent out on the way, and the buyer unilaterally breaks the contract and does not want it, do you think that buying something online is playing at home? Say don't want it? Everyone is an adult, and we must act responsibly.

The seller cannot escape the risks and losses borne by the seller, but the buyer is responsible for the losses, and the buyer is also requested to take the initiative to bear them.

Therefore, the refund process needs to be communicated and negotiated with the seller as soon as possible, if the seller is willing to bear all the losses, then you can directly follow the one, [Apply for Refund], and select [Not Received] to submit the application, so that the seller will refund the full amount to the buyer after agreeing. If the seller cannot afford the loss of freight, the buyer needs to wait for the courier to reach the destination, refuse to accept the courier when delivering, and then apply for a [Return Refund], and fill in the amount after communicating with the seller and deducting the freight cost. Of course, you can also choose [Apply for Refund] - Received - Modify the refund amount.

Select [Other] as the reason for the refund. If you can't reach a negotiation with the seller, you need to apply for Xiao Er to intervene and provide relevant evidence to protect your interests.

Generally, it can be refunded, if the express mail is not signed, the default responsibility for the loss of the item is not on the buyer, if the buyer buys the product is free shipping, the product is rejected without quality problems, the buyer may need to apply for a refund minus the postage sent back; If there is a quality problem with the product, the buyer does not need to bear the postage and applies for the full amount when applying for a refund. If you don't pick up the courier, it will be automatically returned. If the express delivery is not picked up for seven days, the logistics company will call ** to ask whether it needs to be delivered, and if the third delivery time of the express delivery cannot be determined, it will automatically apply for a return.

Express delivery, also known as express delivery or express delivery, refers to a new type of transportation mode in which logistics enterprises (including freight **) through their own independent networks or in the form of joint venture cooperation (i.e., networking) will quickly and safely deliver the documents or packages entrusted by users from the sender to the recipient's door to door (hand-to-hand). If the courier returns and does not receive the return, the courier fee will not be refunded, but it will not be charged repeatedly.

Analysis:1If it is returned to the place of origin for signature due to other reasons or refusal, it should be signed by the consignor, which is normal.

2. The delivery of each item of goods by the courier company is recorded.

3.It is also necessary to register the visa after the return or refusal of the visa.

4.There is a record of whether each item is delivered, infiltrated and signed, rejected and returned.

5.The courier will not impose a return fee, and if there is a similar charge, you can complain to the courier company.

Extended information: Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics companies (including freight **) through their own independent networks or in the form of joint venture cooperation (i.e., networking) will quickly and safely deliver documents or packages entrusted by users from the sender to the recipient's door to the shouting ruler door (hand-to-hand).

Legal basis: Article 20 of the "Measures for the Administration of the Express Market" In the process of express delivery services, if the express mail (mail) is delayed, lost, damaged and the internal parts are inconsistent, the enterprise operating the express delivery business shall compensate according to law in accordance with the agreement with the user. If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the purchase of the insured express mail (mail).

For express mail (mail) that has not been purchased, compensation shall be made in accordance with the Postal Law of the People's Republic of China and other relevant laws.

If you can apply for a refund, you can refuse to sign for it when the courier arrives at your place after the refund is made on the platform corresponding to the purchase.

You can get a refund, but first, you need to call ** to the delivery logistics company. Provide your own delivery note to the logistics company, and the logistics company says not to send it, and the logistics company will return it.

When the package arrives at the destination written, there will be a sorting process. The logistics company will return the package as soon as possible. The courier is in transit, and the logistics company cannot intercept it, because there are many other couriers in the car.

When the goods arrive in a sorting city, the sorter picks out the goods and the logistics company can intercept it.

Regular transportation such as road, air, etc., is easy to return, but it is up to the courier company to decide. General goods can be returned without the signature of the consignee.

Hello, during the epidemic, the courier did not go to pick up, you can call a**, you don't have time to get it, Tang Qing told them before the circle**, let them help you keep it, because it is affected, you can't go out, they will understand, if they don't help you keep it, you can click to return it, and contact customer service to return it.

During the epidemic, the package was stranded in the middle of the way, but due to time reasons, the order was automatically transacted successfully at the time, but the express delivery was not received, then we can deal with it through the following methods!

The first is to find the seller directly, pay attention to find manual customer service, and then inform yourself that the package has not been updated for a long time because it has been stranded at the transit station for a long time, and the logistics information has not been updated for a long time.

The second is to find a transaction link for the purchased goods, click to apply for after-sales processing, select the reason for the refund is that the courier has not been delivered, the customer service will also carry out a processing after seeing your needs, and generally verify with the courier company and agree to the refund, then you can choose to place a new order, pay attention to the seller after placing an order again, you must consult the seller which courier company, is it possible to deliver smoothly!

The third is that if you really want it, you can inform the seller and let the seller check and coordinate with the courier company! You need to wait a few more days and keep an eye out for a change in logistics information. In short, because the goods have not been received during the epidemic, even if the transaction is successful, a refund can be processed.

Regardless of waiting or applying for after-sales, it is recommended that you do a refund first and choose the seller again, after all, the package that has not been updated with logistics information may also have been lost, and no one wants to buy a baby and wait too long, right?

The courier has arrived, has not yet been taken, that is to say, has not been delivered, if in this case you can negotiate with the merchant, say that you don't need it, after reaching a settlement, and then give the courier ** to point out which courier description number, and then refuse to accept the courier will do a good job of the express, mark it back to the company, and then the warehouse manager put him into the warehouse, I hope I can help you.

In this case, you can directly call ** to the collection point, or the Huiyu stove dispatcher, saying that you want to refuse to accept it.

Then go to the seller's customer service and tell you that you have rejected it, apply for a refund on the platform - refund only - did not receive the goods, and the reason for the refund can choose not to want or others.

After rejecting, just wait for the merchant to refund you, and you don't have to spend the shipping fee to send it back if you reject it directly.

1. Obtain the person in charge of the rookie station**, refuse to accept the name of the consignee of the goods, ** and the courier number and falsely distribute it to the person in charge of the rookie post station in the form of text messages. Indicates that you want to refuse to receive this delivery. Wait for a reply after that.

2. Go to My ** and find the rejected goods order. Enter the application for refund page and select the status of the goods: not received, refund reason: do not like and do not want. Then submit the application.

3. Wait for the courier to update the express letter before pretending to be "the package has been rejected and returned".

4. Contact the merchant's customer service for a refund and wait patiently for the refund to be completed.

1. If you do not receive the goods, you can contact customer service, or check the process records and contact the courier company. As long as the order is placed and the payment has been made, there is an order number, which can be used to inquire with the courier company;

2. If you have not received the goods for a long time, and the courier company has not recorded the orange, but the cover has already been paid, you can discuss with the store and apply for a refund.

It is recommended to follow the principle of friendly negotiation with the backbone, first get in touch with the customer service of the store, explain the special situation to the customer service, if you still want something, you can stay in the station to save it, and then send or pick up the goods when the epidemic situation improves, if you don't want it, explain the situation to the customer service, let the customer service intercept the express back, and then help you do the refund operation

Hello! In response to this problem, you can search for sales to negotiate with the merchant to return the refund, and after the merchant agrees, the leak or will notify the courier company to re-deliver until it is returned to the merchant, and the merchant will generally check the goods after the arrival of the goods and confirm that the money will be returned to the buyer's original account.

If you do not receive the goods, you will generally apply for a refund only, and if you do not receive the goods, do not apply for a refund and return the lease.

It is recommended that you know everything and communicate with the seller first. , Tell him about the situation and tell him that he can't go out to pick it up, this courier let him call it back, and then apply for it again, just refund and don't receive the goods.

In this case, you can't apply for a refund. This is not someone else's thing, there is a problem, what kind of reason do you have to burn Luji for a refund? This is the epidemic you have here, you can't get the source, you can only wait for the epidemic to pass a little better, you just go and get it again.

Apply for a refund of unreceived goods directly on the purchase platform.

Because the accounting policies are different in each place, you must contact the courier company you commissioned at the time and ask how to make a refund.

The money was refunded to me, and the goods could not apply for a tailwind return number.