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List Samsung's three major crimes.
Samsung charge 1: The mobile phone can't be turned on during normal use, and within 11 days, it will not be returned because of a little appearance problem.
On March 20, 2016, I bought a Samsung A7100 mobile phone (Samsung A series 2016 model) from Shenyang Xinglong, and found that it was not turned on on the morning of the 11th day (April 1) of purchase. Last night was still in normal use and remember that there was more than 70% of the power, set up 6 o'clock, 7 o'clock two alarm clocks, 6 o'clock rang I turned off, wanted to wait for 7 o'clock alarm clock to wake me up, but it didn't ring, but I got up at 9 o'clock and found that it was not turned on, and it couldn't be turned on. So it was sent to after-sales.
After the engineer saw it, he said that there was a crack in the back shell glass and could not open the test sheet, I asked to return it, and then the engineer unloaded the machine and took pictures (later the person in charge explained that in order to see the model, but even to see the model does not have to be dismantled so broken), said that it was to be submitted for processing and let it wait for three days. Four days later, on April 5, I called, but I refused to return it.
Samsung's crime 2: The standby machine does not support the mainstream 4G network, and it is still a customized machine of Unicom.
For a person who buys your 4G mobile phone and usually uses a 4G network, this is not suitable, right? Moreover, now 4G networks have become the mainstream. Are you that poor at Samsung?
Or is it a slam on the door? Or is your consumer irrelevant? Because it couldn't meet the needs, I had to use Samsung's spare phone.
Samsung Charge 3: I believe that everyone who has used it will question the qualification of the back shell glass of the Samsung A series 2016 mobile phone.
Hearing that the Samsung after-sales engineer said that there was a crack in the back shell glass of my mobile phone, I racked my brains to recall the results: 1. Usually the mobile phone is carried in the trouser pocket, and the belt head will occasionally touch it when it is convenient. 2. When playing on the table, I only missed and fell once, and the height was about 10 cm.
Is this how the phone has a crack? Is there anything sturdy about such a phone? Even if you buy a plastic mobile phone for 1200, there will be no problem after the above two hundred tests.
Besides, the Apple glass mobile phone I used before, as well as Samsung's own A5000 mobile phone back shell, there was no problem, and I also paid attention to the protection of the new machine, which is it, or there were two small cracks. I don't know when it came out, but it has been used normally until it can't be turned on and sent to after-sales. I also know that Samsung phones are fragile, but the 2016 version of the A series is also too fragile......
Samsung phones can be used, but the 2016 version of the A series - phones with glass back shells are not recommended. Because I am not satisfied with the results of Samsung's after-sales service, I posted here, and I will get my phone back and attach it in the future**.
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0 - 0.In addition, the N100 or Galaxy Note is also called0 supports Unicom G
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About samsung baia5100 mobile phone disassembly assembly question: du
1. For the disassembly of Samsung mobile phones and the installation of the device, the engineer needs to use a special tool to disassemble, and it is not recommended to operate it by yourself to avoid unnecessary losses.
2. If there is a problem with the mobile phone, in order to understand and solve the problems of the mobile phone in a more targeted manner, it is recommended to send the mobile phone to the nearest Samsung service center for testing, and the service center will determine the specific problems, accessories and other hidden faults of the mobile phone according to the test results.
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According to the Three Guarantees Regulations, the mobile phone is calculated from the date of purchase, 1) If there is a performance failure within 7 days, it can be returned, replaced, and repaired.
2) In the event of a performance failure from the 8th to the 15th day, the machine can be replaced and repaired.
3) If the machine is purchased for more than 15 days, within one year, the machine will be repaired for one year if there is a performance failure of the machine.
4) If there is no purchase invoice, it can be repaired for 15 months according to the factory date.
Scope of repair: In one of the following circumstances, the mobile machine commodity is not subject to three guarantees, but it can be repaired at a reasonable charge
1) More than the validity period of the three guarantees;
2) If there is no three-guarantee certificate and valid invoice, except for those who can prove that the mobile ** machine product is within the validity period of the three-guarantee;
3) The content on the three-guarantee certificate is inconsistent with the physical identification of the commodity or altered;
4) Damage caused by failure to use, maintain and maintain in accordance with the requirements of the product instruction manual;
5) Damage caused by dismantling by repairers who are not responsible for the three guarantees;
6) Damage caused by force majeure.
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Depending on the situation, the warranty is stipulated, just look at the manual.
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The warranty is specified and scoped, and it should be guaranteed if it meets the warranty requirements, but the broken glass back shell should not be covered by the warranty, and you can also consult Samsung after-sales service.
According to the Three Guarantees Regulations, the mobile phone can be returned, replaced, and repaired within 7 days from the date of purchase if there is a performance failure; In the event of a performance failure from the 8th to the 15th day, the machine can be replaced and repaired; If the machine is purchased for more than 15 days, within one year, the machine will be repaired for one year if there is a performance failure of the machine; If there is no purchase invoice, it can be repaired for 15 months according to the factory date.
Scope of repair: In one of the following circumstances, the mobile machine does not implement the three guarantees, but can be repaired at a reasonable charge: 1) more than the validity period of the three guarantees; 2) Three Guarantees certificate and valid invoice, except for those who can prove that the mobile ** machine goods are within the validity period of the Three Guarantees; 3) The content on the three-guarantee certificate is inconsistent with the physical identification of the commodity or altered; 4) Damage caused by failure to use, maintain and maintain in accordance with the requirements of the product instruction manual; 5) Damage caused by dismantling by repairers who are not responsible for the three guarantees; 6) Damage caused by force majeure.
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Hello !The glass of your Samsung Galaxy S5 is broken, the cheapest way to do it, it is recommended that you buy a piece of S5 glass on TB and replace it yourself.
Or take it to a phone repair shop and ask someone to replace it.
Exterior screen glass 70 , mobile phone repair shop manual 80 = total cost 150 You can also bring the purchase receipt, 3 packs of vouchers, to the local Samsung service center for maintenance.
The service center is necessary to replace the full screen assembly together, the charge is about 900, hope this can help you !!
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