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Dear Lenovo users, hello!
We apologize for the inconvenience caused by the use of your mobile phone.
According to the description, it may be caused by software conflicts or unstable system files, it is recommended that you try the following:
1. Try to press and hold the power button for 8s to force it to shut down and observe it.
2. If you frequently restart the device after forced shutdown and cannot enter the system, it is recommended that you can press and hold the volume up and down button and the power button of the mobile phone to enter the lenovo-recovery interface to restart the device while restarting after forced shutdown.
If it still doesn't work, try to erase the data on the Lenovo-Recovery interface (it will erase the data on the body) and then restart the device.
Since we can't see the specific situation of your phone remotely, if the problem persists, we can't solve it effectively. We recommend that you take the time to go to your local Lenovo after-sales service center and let the engineers help test and solve the problem. You can log in to the official website to check the address.
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Dear Lenovo users, hello!
Dear Lenovo users, hello!
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Lenovo Community:
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Hello, sorry for the inconvenience.
The reboot method of Vibe X is to press and hold the switch button for 10 seconds
a.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;
b.It is recommended to optimize the equipment system:
You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;
During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.
It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;
It is recommended to use the built-in music security software for self-start management, limit the boot start project, avoid occupying too much running memory, due to the difference in the version of the music security, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "music security" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed, please refer to it.
c.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.
2.If it cannot be improved after restarting, it may be caused by abnormal system files or data loss on the motherboard of the device, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended that you deal with it yourself, please take the time to go to the repair station and the engineer will assist you in testing and processing.
You can visit the official website for inquiries:
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Generally, the mobile phone automatically restarts and cannot be turned on, there are several reasons, you can self-check.
1) Check whether there is a virus on your phone.
If the phone suddenly and frequently restarts, it is likely that it is a virus. You can use the mobile phone security guard to scan and disinfect the mobile phone first, and clean it up.
2) Uninstall some unnecessary software.
If there are too many mobile phone installers and too many software running at the same time, it is easy to fail to run and restart.
3) Software conflict issues.
If you think about whether you have installed or upgraded any software recently, it is often these software conflicts that cause the system to restart automatically, so you only need to uninstall the software that caused the conflict.
4) Factory reset.
If you can't be sure what software or plug-ins are causing your phone to restart frequently, you can choose to factory reset your phone and save the more important things on your phone before doing so.
5) There is a problem with the SIM card.
In addition to the internal software problems of the phone, the hardware problems of the mobile phone can also cause the phone to restart, and the SIM card error is a common hardware problem. Change a SIM card to the phone and see if there is a reboot to determine whether it is a SIM card problem.
6) Phone battery contact issues.
Poor contact of the mobile phone battery will also cause the mobile phone to automatically restart, and you can take it to the mobile phone repair office for consultation and help.
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Hello. We apologize for the inconvenience.
1. Press and hold the power button for a long time to try to boot up;
2. Use the original data cable to charge it for half an hour and then use it for comparison;
If none of the above can improve your problem, it is recommended that you take the time to go to your local Lenovo authorized repair site for inspection and repair.
Lenovo authorized repair site inquiry.
If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (
Consult to find out.
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If you fall, you will never be able to turn on the machine.
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Lenovo Vibe X2 Pro crashes and forcibly restarts, press and hold the power button for more than 8 seconds to force restart.
1.Recall whether it appears under individual software or operations, such as specific software and third-party software, it cannot be ruled out that it is caused by compatibility problems, uninstall and observe or replace other software of the same type for use;
2.Optimize the adjustment of the mobile phone system
a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system regularly;
b.In the process of use, you can close the background programs that are not in use to ensure that there are enough running memory and other resources to support the current program running;
c.Uninstalling useless or infrequently used software can prevent such software from starting automatically and occupying running memory;
d.Use the built-in security software for self-start management, limit boot startup items, and avoid occupying too much running memory.
3.The above operations can not be significantly improved, back up the body data, to avoid the loss of important data, and perform a factory reset operation.
If the problem still cannot be effectively solved, it is recommended to take the time to go to the maintenance station for specific inspection and treatment.
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Hello, sorry for the inconvenience.
If your device does not respond when you click the power button and does not turn on, we recommend that you perform the following steps to troubleshoot the device:
1.The restart method of this device model is: press and hold the switch button for 10s, it is recommended that you try to restart;
2.It is recommended that you use the standard charger to charge for about 30 minutes, and then press and hold the power button again to try to bend;
If the problem still cannot be effectively solved, it cannot be ruled out that it is caused by the failure of the physical button buried in the filial piety or related power management components, in order for your normal use in the future, we recommend that you take the time to go to the nearest Lenovo authorized repair station for specific testing and treatment.
You can visit the official website for inquiries:
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Send it to the maintenance department for maintenance, there is no other way, and you have to re-flash the machine.
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The Lenovo mobile phone crashes and can't be turned on is as follows:
1) You can try to deduct the battery first, then put it back on, reboot it, (if it is a built-in battery) press and hold the on/off button, after holding it for a few seconds, if the phone can vibrate, the screen will be stuck to the logo logo can not enter the system. It means that your phone is a system failure, and it is recommended to find the corresponding brand of flashing package on the official website of the phone, and flash it to solve it.
Here's how to flash your phone:
2) Remove the phone battery and install the SD card into the phone. Then install the battery. , press and hold Volume + and at the same time"If you don't press the "Volume-" Power Button, you will automatically enter the "Firmware Update" interface.
3) In this interface, the program will automatically install the original firmware ROM package. At this point, there is no need to operate the phone. When the phone is restarted, the ROM package upgrade is completed. At this point, the phone is back to its normal state.
2) If you press and hold the power button, it cannot vibrate. The screen is not lit, and the screen is still black, which means: There is a hardware failure in the three aspects of the battery and motherboard, and the screen, and it cannot be repaired by flashing, so it can only be sent to after-sales service for hardware repair.
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Lenovo Vibe X2 bricks can't turn on, connect to the standard charger to charge for a period of time, press and hold the power button for 8 seconds, and then press and try to turn on the power short. If it is invalid, you can contact the after-sales site for detection.
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Hello, sorry, if your device fails to perform OTA upgrade, please check it as follows:
3. If your device system settings can switch --- default storage location in storage, please switch it to a built-in memory card before upgrading.
4. If the above operation is invalid, it is recommended that you back up the data for factory reset operation and then upgrade again, excluding whether it is caused by system abnormality, if it still cannot be improved, please go to the Lenovo maintenance site in time for testing, and you can solve it by flashing the upgrade;
5. It is recommended that you recall whether the device has been rooted or modified system file operations, if similar operations have been carried out, it may affect the ** upgrade function, it is recommended that you go to the maintenance station to upgrade by flashing the machine to solve the problem.
You can visit the official website for inquiries:
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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