What s going on with Samsung phone text messages and contacts have stopped

Based on your description, it is recommended that you try the following methods:1Turn off your phone and restart it2

Open Settings - Apps - All - Contacts Info - Clear Data3Whether you have Mobile Security Guard software or some third-party software programs installed on your phone, if so, please try to uninstall it. 4.

It is recommended that you restore the machine to factory settings, the operation is as follows: Settings-Reset-Factory Reset (but since this machine will lose all the data in the phone if you restore the factory settings, it is recommended that you back up important data such as **Ben,**,**, etc.) in advance). 5.

It is recommended that you try a firmware upgrade. If the problem persists through the above methods, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will check the machine and deal with it.

SamsungMobile phonesTipsThe Messages app has stopped, probably inside the phoneThere was an error with the applicationto do the following:

Settings - Find "Application Manager" - (All) - Find apps that don't work - (Storage) - Clear data。(Take Samsung S8 as an example).

1.Under the main menu screen, click Settings.

2.Click Applications.

3.Tap Stopped apps, such as Maps.

4.Click Save.

5.Click Clear data.

3.If you also get a stop prompt when you run the built-in program, check if your phone has the latest firmware version and upgrade your machine to the latest version.

Path:Settings - Backup & Reset - Factory Reset - Reset Device - Delete All

Important:A factory reset will erase all data on your phone, please back up your phone data beforehand.

1.In standard mode, tap Settings.

2.Swipe up on the screen and find and tap Backup & Reset.

3.Click Factory reset.

4.Click Reset device.

5.Click Delete all.

After the above operations are completed, the factory settings will be successfully restored after the phone automatically restarts.

If the problem persists, you can bring the purchase invoice, repair card and machine to the Samsung service center, and a professional after-sales engineer will help you test it.

When the phone is in use, the screen prompts that the contact has stopped, and it is recommended to do soTemporary system errors or program conflicts, you can perform the following operations to troubleshoot and handle the problem:

Step 1: Restart your phone.

Step 2: Back up important data (contacts, **, memos, etc.) from your phone, factory reset your machine to try.

Method: Settings - General Management - Reset - Factory Reset.

In standard mode, tap Settings.

2.Swipe up on the screen and tap General Management.

3.Click Reset.

4.Click Factory reset.

5.Click Reset.

6.Click Delete all.

Step 3: If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.

1. Operate in the phone: Settings - Application Manager - Swipe Screen Options (All) - Find Information - Click to enter, clear the data and try it;

2. If the problem still exists (caused by third-party software), please back up the phone data (**thin, short message, multi**data, etc.), and try to restore the phone to factory settings (settings-reset-restore the factory settings); If the problem persists, it is recommended to bring the three-pack voucher and send the phone to the nearest Samsung service center for testing.

3. If there is a compatibility conflict between the mobile phone APP version and the current system, you can check whether the system is updated at this time, and directly upgrade the latest system and APP.

4. Generally, the notification of information stop is caused by insufficient memory, which causes the software to stop.

5. Clean up the memory and restart the phone, open the application list, enter the settings, enter the application, enter the management application, click to clear the storage of the spring stove, you can clean up the cache of the map Senban, **, **, browser and other applications.

Summary. Hello, if your phone says that the app has stopped, there may be a problem with the app, it is recommended that you:

1.Restart your phone and try.

2.Back up important data (contacts, **, notes, etc.) with a factory reset attempt.

3.If an update is available, update the system firmware and give it a try!

What should I do if my Samsung phone keeps prompting that the message has stopped?

Hello, if your phone prompts that the app has stopped, it may be a problem with the app, it is recommended that you:1Restart your phone and try.

2.Back up important data (contacts, **, notes, etc.) with a factory reset attempt. 3.

If an update is available, update the system firmware and give it a try!

How long has you been using your phone? If the above plan can't be solved, it is recommended that you take it to the after-sales service center and call them to help you test it, after all, they are more professional so that you can rest assured!

It's the phone card that is open.

Here's how to fix it:

Method 1: Restart your phone Wu Lutan try.

Method 2: Tap Phone Settings - Application Manager - All - Menu Key - Reset App Preferences.

Method 3: Check whether the phone's address book can be used normally. If possible, please back up the contact data on your phone, go to Settings - Application Manager - All - Contacts - Phone - Clear Data.

Method 4: Back up important data (contacts, **, memos, etc.) from your phone and factory reset your machine.

Method 5: If there is a system update, try to update the system software.

If the problem persists, it is recommended to send the phone to your nearest after-sales service center for testing.