The seller has been shipping SF Express for a day, why is there still no logistics information?

The seller has been shipping goods with SF Express for a day, and there are 2 situations without logistics information.

The courier company did not have time to deliver the goods because of the backlog, but it had already picked up the goods.

The courier has been sent away, and in transit, but it has not yet had time to scan and enter the system.

Founded on March 26, 1993 in Shunde, Guangdong, SF Express is a Hong Kong-funded express delivery company mainly engaged in international and domestic express delivery business. Initially, SF Express was engaged in same-day courier service between Shunde and Hong Kong, but with the increase in customer demand, SF's service network was extended to Zhongshan, Panyu, Jiangmen and Foshan. SF Express is currently one of the fastest express delivery companies in China's express delivery industry.

It is a situation that SF Express did not receive the goods, and there is also a situation that the staff of the express company on duty omitted your express order into the system, so there is no logistics information displayed, you can call the customer service of SF Express ** consultation, which will generally be solved quickly.

No. I do not send an area.

Donggang District: Yandunling Village, Beixiaohu Village, Xiaolian Village, Xihu Town, Chentuan Town, Qinlou Sub-district Office (only for the town center), Liangcheng Town, Taoda Town, Heshan Town, Nanhu Town, Sanzhuang Town, Houcun Town, Rizhao Sub-district Office (only.

Received and delivered by the center, no specific road name).

Rizhao Economic and Technological Development Zone: Kuishan Sub-district Office (only received and delivered by the center) Lanshan District. Ju.

No logistics information: If there is no logistics information, it means that the logistics company did not scan this tracking number into the system. The reason may be that the merchant submits the logistics information on **, but does not deliver the goods to the logistics company; or the merchant fills in the logistics information incorrectly; Or the logistics company has not scanned the object in time after receiving it, etc.

The logistics distribution information has not been updated for a long time: If the logistics has been sent to a certain place, but the logistics information has not been updated for several days. The reason may be that the logistics destination is relatively remote and the intermediate delivery time is very long; or in the peak period of express delivery, the logistics company is not efficient; Or the object is lost in the process of delivery, and it is likely to be lost if it has not been updated for more than 10 days.

Intra-city business. SF's intra-city business aims at high-quality merchants, giving priority to opening up the F2R2C full-link of mid-to-high-end catering and fresh food, and gradually expanding to clothing, medicine and other fields, providing one-stop solutions from warehouse to store to C-end.

We will continue to build and improve the closed-loop ecosystem focusing on catering and fresh food, meet the full-chain business scenarios from open source to real-time logistics and distribution, and support multi-industry and multi-format intra-city service scenarios.

1. The express delivery information shows that there is no next record after the courier picks up, and it is possible that the courier is lost or left behind and has not been sent, or it may be that some e-commerce transactions are more commonly used to scan first, but in fact, the goods are not really sent. 2. The express information shows that there is no next record after the first ** out, and there is a possibility that the order will be left at the transfer station or scanned at the next transfer station before it is scanned. 3. The express information has not been delivered and has not been updated after the delivery of the courier has not been delivered, and the biggest possibility is that the courier is lost or left in the company's warehouse, or it may be a difficult piece.

Contact you to contact the merchant's customer service for tracking and processing, or contact the express customer service.

Hello, SF Express did not see the update of logistics information for a day, the express is sent from the place of delivery, through the provincial distribution center centralized sorting and classification of sub-regions and then packaged and uploaded logistics information, sent to prefecture-level cities and counties, one station to transfer, this process takes a certain amount of time, one day did not update the logistics information, is not delivered to the next station, in the transit, wait patiently, soon will update the logistics information.

This phenomenon is normal. Although the logistics information has not been updated, it has been in the process of delivering parcels, so there is no need to worry. A normal day, if it's a long time, then you have to ask ** to see how the situation is.

Generally, there is no update for a day, it must be that the express mail is stranded, or lost, if it is air transportation, it will not appear that the information is not updated for a day, and this situation may occur in automobile transportation.

It may be that the sorting volume is large and requires time turnover.

The delay of logistics information is a very normal thing, sometimes it is the slow update on the Internet, and some may indeed be caused by the suspension of the goods, which is basically caused by the delay of real-time updates.

This may be waiting for transportation such as planes or trains locally, and SF Express is not as fast as it was in previous years.

This can usually happen for the following reasons:

1. The time is too short and the goods have not yet been received. It is that the seller has delivered the goods, because it is the delivery, and the invoice number has been filled, but the courier has not come to pick up the goods, and generally comes to pick up the goods in the afternoon, and then, after the courier scans the order number, the logistics information will be displayed, for example, a certain express has been received.

2. The system is not updated in time. It is that the logistics is delayed, and the goods may be shipped, but the system is not updated in time, so it will also lead to the inability to find the logistics.

3. There is another possibility, that is, the seller sent a single number, but did not deliver the goods, and the courier did not come to pick up the goods, for example, there was no delivery today, and when I went to check it tomorrow, there was no logistics information, because the express delivery did not receive the goods at all, so I still couldn't find the logistics information the next day.

Device model: Huawei Mate20X

Equipment system: 1. Open the WeChat app on your mobile phone, search and pay attention to the company of the express delivery. (For example, SF Express, if the recipient is from other courier companies, pay attention to the WeChat of other courier companies***).

<>3. Click the input box on the express page.

4. Enter the SF tracking number in the input box and click "Query".

There are several scenarios:Merchant false delivery: The merchant submits the logistics information on **, but does not deliver the goods to the logistics company.

The merchant fills in the logistics information incorrectly, that is, the courier number is filled in incorrectly, resulting in the inability to find the logistics information.

The logistics company received the item and did not scan it in time, and the item was left in a place where the courier did not pay attention and forgot to scan it.

Lost items. The courier lost the parcel when he took the goods back, resulting in the inability to scan the tracking number.

The reasons for the slow arrival time are as follows:

1. The most direct time for express delivery is that the distance is proportional.

2. It is related to the number of outlets, the more outlets, the faster the arrival time.

3. Whether the express company owns cargo planes, transport vehicles, and the number of vehicles it has.

4. Distribution of express outlets. Express delivery is generally to the provincial central outlets, then to the municipal outlets, then to the county or district outlets, and then to the township outlets, and finally to the consumer.

Two possibilities.

1 is the express platform problem, the logistics information is not synchronized.

2 is the merchant's fake delivery, that is, the order number is written, but the delivery is actually arranged two days later!

Maybe it hasn't been shipped at all.

Ask the store, sometimes the courier does not update the information.

If the seller doesn't check, it means that the seller is irresponsible or he just gave you the tracking number and hasn't sent it yet.

Here's how to fix it:

1. Contact the seller to confirm whether the seller really sent the goods, or only gave the SF Express tracking number, and the express company did not pick up the goods.

3. Inquire in the express.

Enter your own tracking number in the column for inquiry.

4. If you can't find it on **, you can call the service of SF Express ** to transfer to the manual service for inquiry.

5. If there has been no update of SF Express's information, you must contact the seller or contact the customer service of the platform immediately for consultation.

As the first company in the domestic express delivery industry to have its own full freighter aircraft, as of December 31, 2018, SF had 66 full freighters, 9 hub-level transit yards, 49 aviation and railway stations, 143 regional transit yards, and 330 distribution points.

2019 "Double 11

During this period, SF's domestic and foreign transportation capacity continued to increase, and the overall express digestion capacity reached about twice that of normal days, and its own aviation network, express delivery network and intra-city network will form an efficient integration with the high-speed rail network.

In terms of air capacity, SF Boeing 747-400ERF all-freighter aircraft have been officially included in SF's fleet, with 57 self-owned all-freighter aircraft in operation. In terms of high-speed rail capacity, SF plans to add 111 new high-speed rail lines during the "Double 11" period, and each line can add about one ton of capacity.

First of all, check with the shipper whether the tracking number is correct. If you are online shopping, some sellers are partners of express delivery, with express orders in hand, first give the express order to the delivery state, but the actual delivery is not really delivered, the delivery is the courier door-to-door receipt will be delayed, ** update will also be delayed, all kinds of unforeseen reasons only wait patiently.

The Postal Law of the People's Republic of China stipulates that enterprises should distinguish between "insured value" and "uninsured value" for the loss of mail, and the insured mail shall be compensated according to the insured amount, and the uninsured mail shall be compensated according to the actual loss. However, in the actual operation process, in most cases, the person in charge of the express company's outlets or the courier and the user negotiate privately, and the original price compensation is the mainstay.

Related information

In addition to the courier's failure to strictly implement the delivery system, the problem of inadequate supervision of the express company cannot be ignored. In fact, for the courier false signing, each express company has its own different management methods, taking YTO as an example, not long ago the person in charge of the YTO franchise outlets received a management text message about false signing.

Many express companies have said that once a false signature is found, they will be punished according to the company's regulations, but it is worth noting that all the "penalties" and "regulations" are often applied to the false signature after the accident, but only by relying on the way of customer complaints, can we know that there is a false signature, "most of the provisions are applicable after the incident." ”

If you can't find the information for the time being, first of all, please check with the shipper whether the tracking number is correct. If you are shopping online, some sellers are express partners, have a list in hand, give the order first, let the order in the delivery state, but the actual delivery is not really delivered, there is a delay, the delivery is the courier to receive the goods, there will be a delay, ** update will also be delayed, all kinds of unforeseen reasons, we only have to wait patiently.

There are the following possibilities:

The consignor fills in the form to inform you of the tracking number, but the courier company has not picked up the parcel;

Soon after the express pick-up, the waybill information has not been entered into the logistics tracking system;

The waybill information has been entered, and the online information has not been updated.

Take a look tomorrow, the information may be out, if not yet:

Contact the consignor to confirm that the goods have been shipped;

Contact the courier company to confirm receipt of the goods.