What should I do if the online recharge bill says that the recharge failed but the payment has been

There is less bad luck. This**nothing,Customer service**actually wrote 10086 and 10010 like this,Call**In the past, the customer service of China Mobile and Unicom said that it did not provide this kind of recharge service! Check the information of this ** and it turned out that it was only registered on December 17, 2010, registrant name:

huan wengjing

registrant organization:

registrant street1:tianhetangxia 1239

registrant street2:

registrant street3:

registrant city:guangzhoou

registrant state/province:guangdong

registrant postal code:510000

registrant country:cn

registrant phone:+

If you want to charge, it's very convenient to go directly to the **

If it is a Unicom number, it is divided into the following situations:

Situation 1] The recharged number is in normal use or in the network state, once the phone bill is recharged, the system can not be directly refunded, it is recommended to recharge, confirm the recharge amount and number before paying, if the wrong number is charged, you can try to contact the owner of the recharged number to negotiate and deal with it.

Situation 2] The recharged number is an invalid number (such as not activated by the network), which will lead to unsuccessful recharge, and the system will automatically refund, if it is not returned, you can contact the corresponding recharge channel for verification and processing.

There are other situations in the spring.

1. Discuss with the other party to solve.

If you find that the phone bill is wrong, you must contact the other party in time and discuss it with the other party to see if the other party is willing to return the phone bill.

If the other party does not reply or disagrees, you must stay calm in this situation, you can contact the operator's customer service in time, and after registration, the customer service will help communicate with the other party.

2. The operator shall handle the transfer of phone bill funds.

For some special circumstances, such as the amount of mischarge is too large, and the other party is unwilling to return it in the form of recharge, with the consent of the other party, the system allows and the phone bill recharged through the official website or the front desk of the business hall can be adjusted in real time, that is, the wrong phone bill can be transferred from the other party's account to the designated account of the recharger, but this situation is generally limited to users in the province to join the group, users outside the province cannot, and it must be within a certain period of time, when the balance in the other party's account is sufficient.

3. Sue the other party to return it.

The money and phone bills received by the other party in the wrong amount, regardless of the amount, are considered unjust enrichment. If the two parties cannot negotiate, or the negotiation fails, the party who charged the wrong phone bill can sue the court for unjust enrichment to protect its legitimate rights and interests.

Although the beneficiary user has a legal obligation to make restitution, in practice, it is very difficult to operate. Since this is usually the case, only the mobile phone number of the beneficiary user is known, and there is no way to obtain their personal information at all. In this case, the operator's customer service staff said that based on the protection of customer privacy, the personal identity of the beneficiary user cannot be disclosed, except for the public security organ.

Interventional investigations. However, ** said that the law protects the privacy of citizens, and even ** cannot obtain citizen information at will.

Since the beneficiary user's traces cannot be obtained, the lawyer cannot ** similar cases.

Hello, about the problem of the wrong number of recharge you said, Du Xiaoman Wallet (formerly name: Wallet) is the third party payment application and service platform of Du Xiaoman Finance (formerly Finance), founded by Du Xiaoman Wallet, which provides merchants and users who connect consumption scenarios including APP, network disk, map, post bar, iQiyi, etc., so that users can easily enjoy a one-stop payment experience in the mobile era.

If you enter the wrong number for the recharge bill (such as some numbers are reversed or entered incorrectly), the agent asks the user whether he calls someone to answer, if no one answers, upgrade the second line to accept 1 working day and wait for the operator's reply, if you can dial, but the user contacts the other party and the owner says that it will not be refunded, the agent recommends that the user negotiate with the owner, and inform the user that the platform cannot assist normally.

This answer is provided by Youqianhua, I hope it will be helpful to you, as a credit brand of Du Xiaoman Finance, it brings convenient, fast and reassuring Internet credit services to users. Click below on the mobile phone to immediately measure the chain consumption, with a maximum borrowing limit of 200,000.

If you have traffic on your mobile phone and cannot surf the Internet quietly, it is recommended that you use the following methods to troubleshoot: Check whether there is a network, and it is recommended that you use it in a place with a strong signalCheck whether there is still a credit in the account, if the balance is insufficient, you need to recharge and restart the phoneConfirm whether the phone parameters have been setCheck whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business office to check whether the USIM card is faulty, or replace the card for testingCheck if there is a problem with your phone, it is recommended that you change your phone for testingIf the data is capped, it will also cause you to be unable to access the InternetIf the number is not registered with the real name, and the real-name registration is not completed within the time limit, the service will be suspendedIf you applied for a 4G** upgrade last month, it will take effect this month, and you will need to restart your phone before you can access the Internet. 2. If it is not the above situation, it is recommended that you can contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the policy of taking slag in the pants.

If you have any questions, click here. Consultation.