What can be used for customer service and instant messaging

The imo enterprise instant messaging launched by the Internet office is a product specially applied to communicate with work, and the brief introduction is as follows: 1. What is imo imo is based on instant messaging technology, which is a virtual office "deployed" on the Internet for enterprise organizations, which we call Internet office, which is an efficient online office platform for enterprises. 2. Composition of IMO IMO consists of two parts: "instant messaging office" and "virtual office facility".

In the instant messaging office, each employee will be assigned a "seat (instant messaging account)" of the enterprise, intuitively understand the company's organizational structure and personnel status, and can conduct instant communication between colleagues, such as text, voice, and **, and electronic whiteboard document collaboration ......imo has a continuous abundance of virtual office facilities to better help enterprises reduce operating costs and improve work efficiency.

The chat software we use in our daily life is actually okay, but it's just a little informal, such as QQ, WeChat, and MSN earlier. If you are a professional and want to use it to receive customers, it is best to use a special customer service system, such as the [Kuaishangtong] customer service system. First of all, the stability is very high, the connection is not dropped when receiving customers, and the user experience is good.

Secondly, it is convenient, such a system must have a lot of features that can save you a lot of effort, so it is recommended to use this.

Instant messaging (IM) refers to the service that can send and receive interconnected *** instantly.

Since its launch in 1998, and especially with the rapid development in recent years, instant messaging has become increasingly versatile, gradually integrating multiple functions such as email, blogs, **, TV, games, and search. Instant messaging is no longer a simple chat tool, it has developed into a comprehensive information platform integrating communication, information, entertainment, search, e-commerce, office collaboration and enterprise customer service.

At present, many organizations still work in the local area network, attach great importance to the internal data security of the enterprise, and do not apply to the completely open office model. Because, in addition to storing a large amount of administrative, financial, personnel, and even technical communication and document information, the daily office of some special organizations and institutions. It is also necessary to consider instant messaging software that operates safely and stably in the local area network, which should take into account the issue of privatization deployment.

2) Practical functions: message withdrawal, all bans, burning after reading, message encryption, red envelope transfer, multi-terminal message synchronization.

3) Short module Similar to Douyin, the short module supports users to upload short modules, which allows customers to better promote themselves and products in the way of display, so that they can get more attention.

4) It supports 10,000 groups of people, and the cluster distributed concurrency architecture can support hundreds of millions of message concurrency, easily meeting the high message volume concurrency scenario.

6) One-to-one chat supports 10,000 groups of people Message withdrawal, **, delete message, read, unread marker, group chat @ function Multi-terminal message synchronization mechanism to achieve real-time synchronization of message content and status on different ends.

One of the most important reasons why companies need instant messaging is that the organizational structure of enterprise instant messaging helps to connect with internal communication.

The unique organizational structure of enterprise instant messaging tree directory and member business cards, these features can enable company members to work in different places as if they are in the same office, without adding individuals to each other with colleagues, such as Qida LongChat enterprise instant messaging only needs to be set up by the enterprise administrator in the background, and all personnel changes will be updated to the communication list of all employees. Hierarchical relationships, vCard vCards, and employee recruitment can all be seen at a glance to help connect within the enterprise.

Instant messaging refers to services that can instantly send and receive interconnections, etc. In 1998, instant messaging became more and more functional, and e-mail was gradually integrated.

Blog, TV, games, and more. Instant messaging has developed into a comprehensive information platform integrating communication, information, entertainment, search, e-commerce, office collaboration and enterprise customer service. <

Demo model: iPhone 12 System version: Instant messaging refers to services that can instantly send and receive interconnected*** and so on.

In 1998, instant messaging became more and more functional, gradually integrating multiple functions such as email, blogs, **, TV, games, and search. Instant messaging has developed into a comprehensive and integrated information platform integrating communication, information, entertainment, search, e-commerce, office collaboration and enterprise customer service.

There are many instant messaging system manufacturers, each with its own characteristics, and the most common price comparison on the market is Ronglian's instant messaging system.

Ronglian provides comprehensive communication services for enterprise customers in a cloud-based and intelligent way. Including PaaS communication capabilities (voice, SMS, etc.), CC (cloud customer service and cloud contact center), UC (IM instant messaging cloud, converged communication, ** and meetings), new industry communication solutions and "communication + AI" services to help enterprises improve communication experience and operational efficiency.

Ronglian Yitong has dozens of patent applications, hundreds of software copyrights, and has passed the software CMMI5 certification. It has promoted the transformation of China's enterprise communication market and become the world's leading new service provider of communication products. Improve your organization's communication experience and operational efficiency.

The first enterprise credit integrates communication technology with computer software technology, integrating rich communication methods including text conversation, voice communication, mobile phone text messages, file transmission, etc., to fully meet the needs of efficient communication in internal office.

Provide a safer, more stable and pure business office communication environment, realize efficient internal and cross-departmental communication, and effectively avoid the negative impact of traditional instant messaging software on the daily office of enterprises. Further improve the efficiency of office communication and enhance execution.