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First of all, let's understand the definition of rebooking:Change refers to the visa procedures that passengers need to go through when changing the date, train number, and seat (berth) seat.
When changing the ticket, only the date, train number, seat (berth) seat (berth) seat will be changed, and the departure and arrival stations will not be changed (except for stations in the same city).
Before changing the travel plan, passengers should check whether there are enough tickets available for the train they intend to take through the 12306 official website, 12306 customer service**, and the display screen of the ticket sales window, so as to avoid affecting the itinerary due to the lack of remaining tickets.
If there is no remaining ticket, it cannot be changed, and if there is a remaining ticket, it can only be changed once, and the departure station cannot be changed.
Figures 1-3 are the precautions for changing reservations in 12306 for reference.
Figure 1<>
Figure 2 <> Figure 3
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You can change the destination, but you can't change the origin. Train tickets purchased at 12306 can be changed at one time before the specified time, and the destination can be changed 48 hours before the departure time, and only the change of train number can be two hours before the departure.
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No, passengers can change the arrival station, which is called "change arrival" service, but cannot change the departure station. In addition, passengers who have not taken out their paper train tickets can change their tickets on the official website no later than 2 hours before departure; Passengers who take out their paper train tickets can only go to the train station window to make changes, at least half an hour in advance. Friendly reminder:
If the train ticket for the ordinary train is not changed before the departure, it will be invalidated, and the EMU ticket will be invalid within 2 hours after the departure.
You can also change to another train on the same day.
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*Ticket changes can only be made to the same train at the same price as the origin and destination**.
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It is not possible to change the origin and destination of train tickets, except for stations in the same city, such as Beijing Railway Station.
The first departure was rebooked to Beijing South Railway Station.
Departing bullet train. "Change to Arrival.
The service is that you can change the destination, but you cannot change the place of departure. If it is a regular train, then the change can only be made more than two hours before the departure time, otherwise it can only be invalidated.
Changing the arrival station means that you can choose a new destination and change the arrival station and boarding date, train number, and seat during the ticket presale period. Now more than 48 hours before the departure, it is possible to change the arrival station, for example, if the arrival station is to Nanjing, it can be changed to Shanghai.
If the train ticket is a bullet train or high-speed train, the date can be changed a few days later, provided that the train is rebooked.
If the time is 2 days from the departure time, it is possible to change the ticket within 60 days of the pre-sale period; If the train is changed < 2 days from the departure time, you cannot change the train a few days late, and you can only choose another train before 24:00 on the day of departure at the latest, and you cannot choose the train on or after the next day.
Handle the "change of arrival":
1. Please choose any train with available tickets more than 48 hours before the original ticket starts. If you have obtained a paper ticket, please apply at the designated ticket window at the station; If you have not exchanged for a paper ticket, you can also use it at 12306**.
Transact. 2. There is no handling fee for "change of arrival", and a paper ticket will be issued after handling the "change of arrival" at the ticket window of the station.
3. "Change to station" can only be handled once. Tickets that have already been changed to "change to station" will not be changed. For tickets that have been changed.
This service is not available for group tickets and passes.
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You can change your destination.
Passengers at 12306**.
After purchasing the ticket, more than 48 hours before the departure of the original ticket, and there is no exchange for a paper ticket, under the premise of having transportation capacity, you can apply for a "change to arrival station" at 12306**.
If you have already obtained a paper ticket, you need to apply at the designated ticket window at the station.
For tickets that have been changed.
Group tickets and passes do not offer a "change of arrival" service. If the ticket is refunded within 15 days before the departure of the train within 48 hours and 15 days before the departure of the train, the refund fee of 5% will still be charged.
Extended Materials. Train ticket changes.
1. More than 48 hours (exclusive) before departure, you can change to other trains during the pre-sale period;
2. Within 48 hours before departure, you can change to other trains before departure, or you can change to other trains between 24:00 on the day of departure and the date on the ticket, and do not apply for changes on the day after the date on the ticket;
3. After driving, passengers can still change to other trains on the same day, but they can only change at the station where the ticket is issued;
4. If the date of the ticket after the change (including the change of arrival station) is during the Spring Festival, the refund fee will be charged according to the standard of less than 24 hours before the departure time. Tickets are non-refundable after departure, and can only be changed 2 hours after driving, and tickets will be invalid after 2 hours of driving.
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Can I change my destination for a train ticket? Train ticket changes can be made to destinations, but each train ticket can only be changed once.
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If there are tickets available for other trains, it is possible to change the train ticket to the destination, but please be careful to make it more than 48 hours in advance.
1. Change the arrival method at the station.
If there are remaining tickets for the train you have changed, you can change to the station at the ticket window of the station without the need for an ID card. However, it should be noted that the original ticket is purchased on 12306**, and the original second-generation ID card used when purchasing the ticket needs to be provided, if the ID card cannot be read or used to book tickets online, the original certificate and E+9 digit order number need to be provided.
2. How to change arrival when purchasing tickets online.
It is important to note that the change to arrival button does not coincide with the original change button. Under the order details page, there is a separate "Change Order" button, click to enter, and select the arrival again.
3. Handling the difference caused by the change to the station.
After changing to the arrival station, if the original ticket** is higher than the new ticket price, the fare difference will be refunded, and the refund fee will be charged for the difference in accordance with the current refund fee policy; If the fare of the original ticket is lower than the new ticket**, you need to make up the difference.
Railway refunds and supplements follow the principle of consistency, that is, if the original payment was made by bank card, the refund or replenishment shall be made through the original payment bank card; If the original ticket was purchased in cash, the refund or replacement fee will be made in cash.
Note:1Changes to arrival must be made at least 48 hours in advance.
2.Tickets that have already been changed cannot be changed.
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It is not possible to change the destination of the train ticket when changing it. You can only change the time or number of trains.
If you want to change the arrival station, you can use the change arrival function.
Or you can use the ticket after the refund and then purchase the required ticket again.
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The destination cannot be changed for train ticket changes. If there are multiple high-speed rail stations in the departure place, the departure station can also be changed, but the destination cannot be changed.
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No, train ticket changes can only be changed to change the time and destination, and the ticket will be refunded.
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Train ticket changes can only change the travel date, train number and your seat, not the departure station, and your destination. The premise is that the real-name ticket can be sold if the railway has the transportation capacity, and a valid ID card is not required to change or change the arrival of the ticket with the real name, but passengers who purchase tickets on the official website need to provide a valid ID card when changing or changing their arrival at the ticket window of the station.
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Only if the departure time is more than 48 hours and the destination you want to change has a ticket, you can change the destination by changing the arrival station, and the fare will be refunded and the fare will be compensated.
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Legal analysis: The destination cannot be changed for high-speed rail tickets. The change is based on the premise that the railway has the transportation capacity (that is, the ticket can be sold), and only the boarding date, train number, seat (berth) seat (berth) seat will be changed, and the departure and arrival stations will not be changed (except for group shelters at stations in the same city).
Legal car or no basis: Article 34 of the "Detailed Rules for the Handling of Railway Passenger Transport" When a passenger requests to continue his or her journey at the station before arriving at the station, he or she shall handle it if the train is capable. The fare of the cross-station section will be charged at the time of processing, and if it is less than the minimum mileage, it will be calculated according to the minimum mileage; When a passenger proposes to change the seat category, berth category or station crossing at the same time, he or she should first go through the process of crossing the station and then handle the change, use a substitute ticket, and charge a handling fee.
In the following cases, it is not possible to cross the station
1.Trains are severely overcrowded;
2.Passengers who take sleepers buy sleepers reserved for intermediate stations;
3.Take the carousel, you need to throw off the car on the way.
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It is not possible to change the destination of the high-speed rail ticket. The high-speed rail ticket can only be changed once, and if the passenger's ticket has been changed once, then the passenger cannot change it again; Some high-speed rail tickets, such as sleeper tickets, connecting tickets, and round-trip tickets, cannot be changed. There is a time limit for changing high-speed rail tickets, and passengers must change their tickets no later than 2 hours before the departure of the train; When changing the high-speed rail ticket, if there is a discrepancy between the passenger's changed ticket** and the original ticket**, if there are too many, it will be completed, and if there is less, it will be refunded.
High-speed rail ticket change means that passengers cannot change the origin, destination, ticket identity information and ticket type of the ticket; If a passenger purchased a high-speed rail ticket online without exchanging it for a paper ticket, and the change time is 2 hours before the departure of the train, the passenger can choose to change the ticket online or at the ticket window of the station.
Legal basisArticle 96 of the Regulations on the Administration of Railway Safety.
If the shipper of railway transport conceals or falsely declares the name, nature and weight of the goods when consigning goods, baggage or parcels, or the loading or packing exceeds the prescribed weight, the railway regulatory authority shall order it to make corrections and may impose a fine of not more than 2,000 yuan; where the circumstances are more serious, a fine of between 2,000 and 20,000 RMB is to be imposed; Anyone who falsely declares or conceals the consignment of hazardous chemicals as ordinary goods shall be fined not less than 100,000 yuan but not more than 200,000 yuan.
If the railway transport shipper entrains dangerous goods in ordinary cargo, or entrains goods prohibited from being equipped in dangerous goods, the railway supervision and management agency shall order corrections and impose a fine of not less than 30,000 yuan but not more than 200,000 yuan.
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Train tickets cannot be changed to destination (except for stations in the same city).
On the premise that the railway has the transportation capacity (i.e. ticket sales), only the date, train number, and seat (berth) seat will be changed, and the departure and arrival stations will not be changed (except for stations in the same city).
Before changing the travel plan, passengers should check whether there are enough tickets available for the train they intend to take through 12306**, 12306 customer service**, and the display screen of the ticket window, so as to avoid affecting the itinerary due to the lack of remaining tickets.
One ticket can be changed once. If the passenger cancels the trip after the ticket is changed, the group rental can be refunded according to the regulations, but the ticket changed after driving cannot be refunded. For changed tickets, the "Change to Arrival" service is not available for the time being.
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