Can I change my train if it s too slow?

If the train is too slow, it can be rebooked.

Rebooking Policy.

New policy for changing train tickets: Starting from June 10, 2015, if passengers need to adjust their itinerary or change to a new destination after purchasing a train ticket, they can go to the ticket window of the station or change to a new arrival at 12306** during the ticket pre-sale period or more than 48 hours before departure, and there is no need to refund the original ticket and then purchase a new ticket. Required sign-in changes to arrival stations do not require a refund and purchase a ticket, and no handling fee will be charged.

1. More than 48 hours before the departure of the original ticket, passengers can choose any train with remaining tickets. If you have obtained a paper ticket, you can apply at the designated ticket window at the station; If you have not exchanged for a paper ticket, you can also apply for it at 12306**.

2. There is no handling fee for "change of arrival".

3. "Change of arrival" can only be handled once. Tickets that have already been changed to "change to station" will not be changed. This service is not available for changed tickets, group tickets and passes.

4. When handling the "change of arrival", if the fare of the new ticket is higher than the original ticket, the difference will be charged; If the fare of the new ticket is lower than the original ticket, the difference will be refunded, and the refund fee will be charged for the difference and the current refund fee standard shall be implemented.

5. When handling the "ticket change" (i.e., the arrival at the station remains the same), if the ticket price of the new ticket is higher than the original ticket, the difference will be charged; If the fare of the new ticket is lower than the original ticket, the difference will be refunded, and the refund fee will be charged for the difference and the current refund fee standard shall be implemented.

G stands for - high-speed EMU.

C - means - intercity highway.

D- denotes EMU.

Z- stands for direct express.

t- for express delivery.

k- means fast.

Y- means tourist train (the tourist train in the picture is only Y509 and the Great Wall from Beijing North to Yanqing, and the rest of the Y prefix is a tourist train, which is not sold to the public, only with the travel agency).

L- indicates a guest.

1***5*** means general express.

6***75** - indicates that it is generally slow.

76** 8*** indicates a commuter car (used by railway workers to commute to and from work).

You can see if there are any remaining tickets for the train you want to change, and if you have one, you can.

It is possible to change to an earlier train. The specific change rules are as follows:

1. On the premise of transportation capacity, more than 48 hours before departure, other trains within the pre-sale period can be changed;

2. Within 48 hours before departure, you can change to other trains before departure, or you can change to other trains between 24:00 on the day of departure and the date on the ticket, and you will not be able to change the next day after the date of the ticket.

At the change window at the train station, take the valid ID at the time of ticket purchase and inform the conductor of the train number, date, seat and other information you want to change. The conductor will do the work. There is no fee for changing train tickets; Passengers can request to change the train or the berth or seat of the train higher than the original ticket.

At the time of processing, the fare difference between the changed sections will be collected, and the handling fee will be charged, and the less than the minimum mileage will be calculated according to the minimum mileage. Changes to trains, berths, or seats that are lower than those of the original ticket class will not be processed. If a passenger changes a train, berth or seat lower than the original ticket ruler in the middle of the journey, the difference in fare will not be refunded. After going through the visa procedures at the station, the original ticket will be withdrawn, and a new ticket will be issued, and the words "Departure Change" will be marked on the face of the new ticket.

Legal basisArticle 12 of the Railway Law of the People's Republic of China.

Railway transport enterprises shall ensure that passengers take the train according to the date and train number indicated on the ticket, and arrive at the destination station. If a passenger is unable to board the train on the date or train number indicated on the ticket due to the responsibility of the railway transport enterprise, the railway transport enterprise shall, at the request of the passenger, refund the full fare or arrange for another train to arrive at the same destination station.

You cannot change your ticket the next day after departure. Within 48 hours before departure, you can change to other trains before departure, and you can also change to other trains from the start to the date of the ticket, and the change will not be made on the day after the ticket date and later, and the difference in price caused by the change of vehicle type and seat will be refunded according to the original payment method.

Legal basisArticle 96 of the Regulations on the Administration of Railway Safety.

If the shipper of railway transport conceals or falsely declares the name, nature and weight of the goods when consigning goods, baggage or parcels, or the loading or packing exceeds the prescribed weight, the railway regulatory authority shall order it to make corrections and may impose a fine of not more than 2,000 yuan; where the circumstances are more serious, a fine of between 2,000 and 20,000 RMB is to be imposed; Anyone who falsely declares or conceals the consignment of hazardous chemicals as ordinary goods shall be fined not less than 100,000 yuan but not more than 200,000 yuan.

If the railway transport shipper entrains dangerous goods in ordinary cargo, or entrains goods prohibited from being equipped in dangerous goods, the railway supervision and administration agency shall order corrections and impose a fine of not less than 30,000 yuan but not more than 200,000 yuan.

What are the conditions for changing the ticket?

1. The train ticket has not expired, that is, the train has not yet started;

2. Tickets for the train on the date to be changed must have been sold, and there must be a remaining ticket amount;

3. The change can only be made once. Round-trip tickets and connecting tickets cannot be changed.

Legal Analysis:1More than 48 hours (exclusive) before departure, you can change to other trains within the pre-sale period;

2.Within 48 hours before departure, you can change to other trains before departure, or you can change to other trains between 24:00 on the day of departure and the date on the ticket, and do not apply for changes on or after the day after the date of the ticket;

3.If you change to another train more than 15 days before departure and refund your ticket is made 15 days before departure, you will still be charged a 5% refund fee if you change to another train that is more than 15 days before departure.

Legal basis: "Interim Measures for Railway Internet Ticketing" Article 16 When exchanging paper tickets, if the second-generation resident ID card cannot be automatically read or other valid identity documents other than the second-generation resident ID card are used to purchase tickets, it is necessary to present the original valid ID card and order number of the passenger used in the purchase of tickets, and go to the ticket window of the station or the railway sales point authorized by the railway transport enterprise for inquiry, and the conductor shall enter the certificate number and order number and go through the ticket exchange procedures after verification.

1. Can I change my ticket after it has been overchecked?

1. You can change the ticket after the ticket is overdue. If you are delayed after purchasing a ticket, you can directly find the change window within 2 hours, and you can change the train number of the same destination on the same day for free, and you can apply to change the train of other trains 24 days before the same day, and you cannot change the train on other days if you are more than 2 hours away. EMU train tickets are exempt from the 2-hour limit, and they can change to any train with the remaining amount of tickets before 24 o'clock on the same day.

2. Legal basis: Article 815 of the Civil Code of the People's Republic of China.

Passengers shall take the flight according to the time, flight number and seat number shown on the valid ticket. If a passenger travels without a ticket, overrides, skips a class, or takes a preferential ticket that does not meet the conditions for price reduction, he/she shall pay the fare in addition, and the carrier may charge an additional fare in accordance with regulations; If the passenger does not pay the fare, the carrier may refuse carriage.

If a passenger under a real-name passenger contract loses his ticket, he or she may request the carrier to report the loss and reissue it, and the person carrying the bridge shall not collect the fare and other unreasonable fees again.

Article 816.

If a passenger is unable to ride at the time recorded on the ticket due to his/her own reasons, he/she shall go through the refund or change procedures within the agreed time limit; If the application is overdue, the carrier may not refund the ticket and shall no longer bear the transportation obligation.

2. What are the conditions for changing the ticket?

1. The train ticket has not expired, that is, the train has not yet started;

2. The spine of the train on the date to be changed must have been sold, and there must be a remaining ticket value;

3. The change can only be made once. Round-trip tickets and connecting tickets cannot be changed.

1.Refund period: The current train ticket refund period is long, usually taking 5-15 working days to arrive.

You can consider shortening the refund cycle to reduce the waiting time for users. For example, have the railway authorities work with banks to achieve instant refunds. 2.

Change fee: The current train ticket change fee is relatively high, sometimes even reaching more than 50% of the original fare. Change fees should be appropriately reduced to allow users to be more flexible in their itinerary arrangements.

For example, set the change fee at a fixed amount or a percentage of the original fare.

3.Refund and change rules: The current train ticket refund and change rules in Luchang are more complicated and not very friendly to ordinary users.

Consideration can be given to simplifying the rules for refunds and changes, and uniformly stipulating the time, conditions, and handling fees for refunds and changes, so as to make it easier for users to understand and operate. For example, you can freely cancel or change your ticket within 3 days before departure, but you will be charged a fee if you exceed 3 days.

4.Refund and change channels: At present, the channels for refund and change of train tickets are relatively simple, and can only be made through the ticket window, ** reservation or online first network ticket purchase platform.

Consideration can be given to increasing the channels for refunds and changes, such as setting up special self-service machines at stations to facilitate users to handle refund and change procedures on their own. 5.Quality of Service:

At present, the service quality of train ticket refund and change is uneven, and sometimes there are problems such as untimely information and troublesome operation. Service quality management should be strengthened and service levels improved, such as setting up a dedicated customer service team to solve user questions and problems 24 hours a day. In addition, the quality of service can be monitored and feedback through the complaint and evaluation mechanism.