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The duty of the secretary is the boss's assistant, not the boss's **person, and he cannot do anything beyond his authority. Do your job well, don't do things you shouldn't do, don't say things you shouldn't say, and pay special attention to not having a private life with your boss.
There are too many intersections, and you need to be cautious in handling things. Obey the leader's orders more, don't think about why you do this, don't figure out the leader's thoughts, just obey him and do this well.
The work content of the secretary is generally decided by the boss, who will be responsible for sending and receiving company documents, stamping, and transmitting information; Secretaries are generally required to have strong interpersonal skills and high emotional intelligence.
and some life skills.
The work of the secretary mainly includes the arrangement and reminder of the boss's schedule, and the minutes of the boss's meeting.
and post-meeting follow-up, drafting of relevant documents and simple data analysis.
Airline reservations for restaurants and hotels. Of course, some bosses will arrange for a secretary to help with some personal matters, such as buying gifts for children or other family members. The position of secretary is relatively special, the post standard is high, it requires a high comprehensive quality and comprehensive ability, it needs to learn a lot of knowledge, it also needs to have a strong comprehensive ability, and it takes a lot of effort to learn and accumulate.
So, it is impossible to be mentally prepared without it.
There are secretaries, commercial secretaries, and PR secretaries. In general, I know a lot about business secretaries and PR secretaries. However, there are secretaries and clerks.
Unclear responsibilities or having two jobs. A professional writing secretary is responsible for drafting the boss's manuscripts and speeches.
Review reports and summaries submitted by subordinate departments and companies; Communicate the boss's work arrangements and instructions to the relevant departments; Track the execution of departmental tasks; Hold emergency items that need to be uploaded for distribution for the time being.
It is a comprehensive support staff and public service staff around the leaders and principals. Their main functions are to assist in decision-making, comprehensive coordination, information communication, document sorting, holding meetings, and handling affairs. They are advisors and assistants to leaders and principals.
A person who handles daily affairs and household chores for his superiors.
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It is necessary to arrange the time and work of the boss well, coordinate it well, urge all departments to do a good job in accordance with the instructions of the boss, fill in the information reported by various departments for checking, and help the boss arrange daily life, reception and accommodation.
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To help the boss take care of things, to keep a tight lip about the company's secrets, to follow the boss to meetings, to take notes, to make meeting minutes.
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Organize the boss's itinerary, plan the boss's work, better coordinate the operation of various departments, and report the progress of the work to the boss.
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The boss's secretary position can actually contact people from different levels and backgrounds, and can learn a lot of ways to behave and do things. The first thing to do well in this position is to do anything that the boss explains, and what the boss explains must be put in the first place and not forgotten. At the same time, it is also necessary to arrange the dinner invitation, prepare the meeting meeting, and complete the business trip.
Meetings, meals, and business trips are the most common things that bosses do, and although they seem simple, there are not many people who can do these things well.
First, you must be clear about your positioning.
The duty of the secretary is to be the boss's assistant, not the boss's ** person, and he can't overstep his authority in doing anything. Do your part, don't do what you shouldn't do, don't say what you shouldn't say, and pay special attention to not having a private life with your boss.
There are too many intersections, and it is necessary to grasp the balance when dealing with affairs. For the leader's orders is more to obey, don't think about why you do this, don't figure out the leader's mind, you just need to obey him and do this thing well.
Second, the company's secrets must be tight-lipped as a bottle.
The secretary will often follow the boss to participate in many important meetings, and will have access to important documents, as a secretary, you must not divulge the company's secrets, which is a very important point. Because you are the one who knows the boss's decisions or the company's trends best, if you leak any secrets, it will have a detrimental impact on the company or the boss, especially the boss's private affairs and company policy decisions.
3. Be sure not to have a relationship with your boss.
Generally, there are more female secretaries, and they spend more time with the boss than others, of course, it is easy to become the object of the boss's talk of pressure and frustration, and the two people are easy to fall in love for a long time, but this kind of relationship is often a female secretary who is swept away, so you must not participate in a relationship with the boss, and you can't interfere in the boss's housework, because many bosses may hand over the housework to the female secretary because the company is busy, but in this case, you need to recognize yourself as an employee of the company. Instead of a helper in private life, if you say that you help with personal matters, it will also cause the dissatisfaction of the boss's wife, which is also not good for you.
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The secretary's work is generally determined by the boss, who will be responsible for the sending and receiving of company documents, stamping, and information transmission; Secretaries are generally required to have strong interpersonal skills, as well as high emotional intelligence, as well as some life skills.
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The boss's secretary is responsible for the boss's travel, the boss's work, the boss's itinerary, and the boss's living needs. The skills that need to be mastered are the ability to read words and colors, the ability to summarize language, the ability to record, the ability to use computer technology, and the ability to socialize.
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Organize documents, arrange the boss's daily life, tell the boss today's work tasks, arrange reasonably according to the priority of things, better communicate, and get in touch with various departments.
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Now it's a successology.
In the era of flooding, everyone has an unusual obsession with success, I believe that in the eyes of many people, the boss or president in movies and TV series must be their lifelong goal, but in fact, in real life, the closest role to us is the boss's secretary, so what do you generally do as the boss's secretary? Generally speaking, you need to complete some work assigned by the boss according to the instructions of the boss, and take care of the boss's office life and private life.
As the boss's secretary, you need to meet guests, receive guests and arrange the daily life of guests, in the whole process, like arranging accommodation for guests, and guiding the guests to do a good job, all of which the secretary needs to do, in addition, as the boss's assistant also needs to go to the company to report documents and materials, and every day to summarize and sort out, according to the degree of urgency and order, Arrange these materials in a categorical manner. As for the receipt and transfer of business letters, we also have to help the boss take care of them, and organize and give feedback on the important content in a timely manner. <>
For the housekeeping of the boss's office, the secretary is also responsible for it. In addition to the daily health inspection, it is also necessary to check whether the indoor items are placed and whether there is any abnormality, the boss goes out to travel, use the car and ticket handling and living arrangements are also arranged by the secretary, as the secretary should also prepare the various documents required by the boss when traveling, prepare relevant information and gifts for visiting guests. In addition to these subtle tasks, we also have to handle the daily tasks assigned to us directly by the boss and communicate with other offices and people.
For the secretary, the work he has to do well is actually very messy, whether it is some clerical work.
Or some reception work, or the arrangement of the boss's private life, all need to be done by the secretary.
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First of all, you should arrange the boss's itinerary for the boss, make coffee for the boss, make appointments for the boss, report some special documents to the boss, finalize the time of the meeting, and convey the boss's opinions.
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Help the boss deal with some chores, urge the progress of work, etc. Secretaries generally have to upload and distribute these things, and they also have to urge others to get things done quickly.
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It is necessary to prepare for the meeting, make a good record of the meeting, arrange the daily life of the leader, help the leader book air tickets, prepare contracts, and accompany the boss on business trips.
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A qualified secretary must not only have good writing skills, but also have a certain foundation in English. As the boss's secretary, you must always pay attention to your work efficiency.
And you have to be organized enough to do something. The boss's secretary is mainly responsible for the custody of the boss's office supplies and assists the administrative manager to complete the relevant work of the department, and the secretary is referred to as the boss's personal butler. The secretary is the boss's right-hand man and the boss's staff assistant in the process of work.
If you want to be a good secretary, you must listen to the boss's assignment and make the boss feel that he is a good counselor. When the boss assigns the work, he will ask the secretary to write materials or conduct some research in advance, and as a secretary, he must actively complete these tasks. If you can't complete the task, you should also try to find a way, or ask your leader for advice.
If the leader takes this as a test of himself, he must show his ability when working. <>
The leader needs the secretary to do a good job of confidentiality.
Don't disclose it to any other employee of the company. Secretaries don't want to show their superiority.
It's just random nonsense in the company. A secretary who can leak secrets is actually incompetent, and it will bring a lot of trouble to the leader. Leaders don't choose to have such employees, so they must understand what to say and what not to say.
Don't be a big-mouthed leader who is very annoying, and they are tired of this kind of person. <>
In general, if you want to be qualified for this position, you must not only be able to communicate, but also let the negative emotions of the leader be constantly eliminated. When some leaders discuss business with others, they will be angry and have serious conflicts. The secretary is not trying to add fuel to the fire at this moment, but to communicate with others on behalf of the boss.
When you make mistakes, you have to save face, so it is very necessary for the secretary to go out and admit the mistake at this time. Leaders like people who help them out of the storm because they feel secure.
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The boss's secretary is generally an assistant to the leader. Manage the daily work affairs of the leaders, and do a good job in the writing and management of documents, speeches, research reports, summary plans, etc. For important matters such as the reception, visits, and participation in activities of leaders, make arrangements in advance and provide careful services.
Holding a meeting is to do a good job of communication before the meeting
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When doing things, you should pay attention to the attitude of the leader, what you want to do with yourself, and you also need to report your whereabouts to the leader and make good work arrangements.
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Pay attention to the emotional changes of the boss, but also pay attention to your own work attitude, do things carefully, and observe the dynamics of the people around you, and provide the boss with good work needs.
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As the boss's secretary, you should pay attention to some details when doing things, such as your own image to be good, help the boss do a good job of personnel reception, etc.
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1.Upload a release.
Conscientiously complete the instructions of the superiors, convey to the subordinates on time and implement the quality, here, the secretary is only an auxiliary position, in the process of conveying information, must not be for their own special professional status, put on the leadership shelf; Communicate your work to your superiors and the work content between employees, in short, coordinate your superiors and subordinates, and promote the good operation of the organization.
2.Be meticulous and thoughtful in your daily itinerary.
For example, you have to absorb good things from other secretaries, and at the same time observe what she is not doing so well, and then think about how to do better, and you must maintain full communication with the boss every day on the work arrangement, and you must know his next day's schedule, meeting organization, coordination of various departments, etc.
3.Don't listen to what you shouldn't.
When working beside the leader, you can always hear the "insider" news earlier than others, or about personnel or work arrangements. Some of them are the arrangements of the leaders for the next few days, which should be kept in mind and on the agenda as soon as possible; Some of them are sensitive personnel issues, and when you hear them, you will be deaf.
4.Do your homework and stay one step ahead.
In the face of emergencies, respond calmly, be fearless in the face of danger, and do things well. Behind the ability to respond to agility is the support of knowledge and experience, so we need to do our homework in advance.
5.Learn to take calls**.
6.Be mentally prepared to endure hardships and hardships.
The secretary position is special, the standard of service is high, it requires a high comprehensive quality and comprehensive ability, needs to learn a lot of knowledge, and also has a strong comprehensive ability, which requires a lot of effort to learn and accumulate. Therefore, it is impossible to do without good mental preparation.
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The boss's secretary generally passes the problems of his subordinates to the boss, conveys the boss's instructions to other colleagues, and also does a good job of sorting and classifying documents, and the secretary's treatment is generally at the middle and upper level.
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Generally, he is responsible for cleaning the office area, counting materials, purchasing some materials, arranging the leader's travel, serving tea and water to the leader, and the secretary's treatment is still very good.
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