What should I do if the courier is sent to the wrong place, and the courier is sent to the wrong pla

Now you should look for Shentong Express in Shenzhen.

If it doesn't work to find Shentong in Shenzhen, then try to complain to Shentong headquarters, after all, express delivery is like this, and when something goes wrong, it favors its own people.

Next time, don't use Shentong Express, I have to emphasize to the seller not to use Shentong when shopping online.

If you are a **seller, next time you will indicate on the delivery note that you need to sign for it.

At present, the claim is still in a vacuum, and it depends on the mood of the staff to find 12315. It is recommended that you still find a TV station to expose **.

The party has received the goods, but the management loopholes of profit express do not recognize the receipt of goods (the express delivery person basically does not look at the documents, only asks if you are the recipient), and the probability of the express delivery to the wrong place basically does not exist.

In fact, these are very helpless things, creating problems is very simple, once you want to solve the problem, it will start to complicate. It's hard to find anyone. Looking for the head office - the head office looking for a branch = the branch looking for a courier--- the courier said that it was sent out, there was a signature, and the next thing was picket nonsense (the previous one also seemed to be nonsense).

It can only depend on luck Consumer Association** Let's also play Who may not have good luck If you are afraid of being embarrassed, Shentong should give you a match.

Good luck.

I've encountered this situation twice, but I'm the consignee, the situation is basically the same, that is, my package was signed by someone else, don't worry, first like this, call ** to find the person who delivered the goods, let him go back, if not, be sure to go to the person who signed for the **, let the person who received the goods communicate with him, and it will generally be returned.

The courier sent to the wrong place, and the solution is as follows:

1: Immediately contact the express delivery point to see whether the express has been sent to the transit department, generally before six or seven o'clock in the afternoon the express delivery will not go to the transit department, you can go to the receiving point to find out the express delivery after changing the address.

2: If the express has been sent to the transit department, the cavity is disturbing or is already on the way, then contact the receiving point directly and report the express order number.

If you want to change the address, you can directly cover the express company to help the sender Li Shu change the address, of course, the difference in price needs to be made up.

4: If the courier has been signed, the courier has completed the whole process, and there is no way.

a.First of all, go to the doorman or building management office and ask your colleagues and friends if they can sign for it.

b.Next, call the local courier to ask if there is a courier and who signed for it.

c.Contact the sender to inform the sender of the fact that the shipment has not been received, so that the sender does not contact the courier company.

d.If you are trading online, you can apply for a refund at any time without confirming the receipt of the shipment before you receive the shipment.

Extended Materials. Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics companies can quickly and safely deliver documents or packages entrusted by users from the sender to the recipient door-to-door through their own independent network or in the form of joint venture cooperation (i.e., networking).

1. If you are a courier and find that the courier is wrong, then directly find the signatory and reconfirm whether the identity of the other party is correct. If you find a problem, ask the other party to return the parcel to you. If you don't return, if you sign for it in the unit, you will find the leader of the unit to deal with it; If it is not signed at the unit, then call the police.

2. If you are a buyer and find that the courier is wrong, find the courier company and ask it to find your courier; If you can't find it, discuss how much you will be compensated. If the express complaint point can not satisfy you, you will directly go to the headquarters of the express company to complain. When choosing express delivery in the future, choose a more reliable company; When the item is more expensive, it should be insured.

Answer 1, as the sender should immediately contact the contact person who sent the wrong address**, it may be that the wrong address is wrong, so contact the current express recipient as soon as possible, and let them return the express. And immediately apologize to the original recipient, and immediately reissue. 2. As the recipient, if the goods were originally your and were sent to other places, then contact the sender and ask him to reissue them immediately, because the sender will also find out the specific situation immediately.

Let him switch to the fastest courier for delivery3, in addition, if you are not the original recipient, received something that does not dare to belong to you, then you must carry forward the fine Chinese tradition, can not take it for yourself, immediately send it back to the recipient, you can choose to pay. Nothing to lose on their own. 4. The courier is sent by mistake, if the receiver temporarily changes the address and does not notify the sender, then the receiver can only contact the courier company and let the courier company change the address, but the courier company must confirm with the sender to change, so you also need to contact the sender.

5. If the address you give is correct, and the courier company helps you record the wrong system, then you must be held accountable for the courier company, and the corresponding complaints or compensation will be made.

The courier was sent to the wrong place and the correct way to deal with it:

1. As the sender, you should immediately contact the contact person who sent the wrong address**, it may be that you have made the wrong address for someone else, so contact the current express recipient as soon as possible and ask them to return the express. And immediately apologize to the original recipient, and immediately reissue.

2. As the recipient, if it was originally your goods and were sent to other places, then contact the sender and ask him to reissue it immediately, because the sender will also find out the specific situation immediately and let him switch to the fastest courier for delivery.

3. If the address you give is correct, and the courier company helps you record the wrong system, then you must be held accountable for the courier company, and the corresponding complaints or compensation and so on.

How to deal with the courier after being sent to the wrong place and being signed:

According to the provisions of the relevant laws of our country, if the courier company sends the wrong courier and the courier is signed, it is caused by the fault of the courier, and the courier is responsible for retrieving it, and the loss caused by the courier company should be borne by the courier company.

In accordance with Article 47 of the Postal Law of the People's Republic of China, postal enterprises shall compensate for the loss of mail in accordance with the following provisions:

1) If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.

2) If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum amount of compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.

Encyclopedia - Postal Law of the People's Republic of China.

**The solution to the wrong place is as follows:

1. Determine whether the courier sent the wrong place to the publisher, or the wrong place, or the seller made a mistake. If the courier is wrong, then contact the seller to extend the receipt time, wait for the seller to receive the returned goods and resend it, or change the courier method, or refund directly.

2. If it is written in the wrong place, it can also be done in the above way, but this should cost money.

3. If the seller makes a mistake, contact the seller in time with the first one.

4. If there is no problem, it is difficult to find a home, then you can write the address as a closer place to be delivered, if it is EMS, you can also contact the local post office, write the post office address, and then go to get it.

5. The most important thing is to contact the seller to extend the receiving time.

You first see if the address is wrong when you place an order, if you fill in the wrong one, you can communicate with the customer service of your purchase platform, let the customer service contact the courier to change the address, if the express platform gives you a mistake, the consignee information (** and name) is not wrong when you send the courier will also call ** to you, then you can let them send it to your address on the line, or you can directly contact the express platform to correct the error.

There's no way about this, isn't your address wrong, we generally receive the courier when we receive the courier's **, if you don't hit the ** and send the wrong one, it should be their responsibility, you can let them compensate.

If the courier company causes the wrong place, it is necessary to contact the courier company for feedback and processing in time, such as the sender's personal reasons for the courier to send the wrong place.

If the express delivery is sent to the wrong place due to the sender's reasons and causes the receipt, if the signatory refuses to return it, there is no way.

Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics companies (including freight**) through their own independent networks or in the form of joint ventures (i.e., networking) will quickly and safely deliver documents or packages entrusted by users from the sender to the recipient's door to door (hand-to-hand).

Don't worry, hit ** to complain about the courier, if you send the wrong address or other reasons cause you not to receive the goods, the courier company will lose money to you.

There are a lot of such situations, basically the courier company's own rhythm, you stay at home and wait for it, no matter the courier will send your items to **, as long as you don't sign for it, it will not be completed. After more than two days, you can complain to the courier company.

Contact the courier company and let them solve it, after all, there is a delivery address and logistics information, which can be used as evidence.

Contact the seller's customer service, explain the situation, and the seller's customer service will help you deal with it.

Find the seller and ask the seller to contact the courier company to solve it.

Contact the seller and ask him to contact the courier.

Answer: Hello, due to the courier company's reasons for the wrong place, you need to contact the courier company in time for feedback and processing, or contact the recipient for the first time to take the initiative to contact the courier company; You can contact the salesman who delivered the parcel to negotiate to help retrieve it. Because your address is correct, it is their responsibility for the courier to send the wrong one, so contact first and then send it back to the right place.

1. If the courier company causes the wrong place, it is necessary to contact the courier company in time for feedback and processing, if the sender causes the courier to send the wrong place due to personal reasons, it is necessary to contact the courier company in time to respond to the situation and negotiate the recovery. 2. Contact the sender as soon as possible to take the initiative to contact the express company; You can contact the salesman who delivered the parcel to negotiate to help retrieve it. If the express delivery is sent to the wrong place due to the sender's reasons and causes the receipt, if the signatory refuses to return it, there is no way. 3. If the mail is lost and cannot be recovered, it is the responsibility of the courier company to send the wrong address, and the courier company can be required to compensate.

The compensation is generally 5 times the freight (each courier company will be different), and it can be resolved through specific negotiation.