The insulation board upstairs in my community has fallen, can the property solve this matter belongs

It must be owned by the property management, and this must be repaired by the property.

However, if a large area of insulation board falls off, it is necessary to contact a professional exterior wall engineering company to construct and repair, and it is necessary to start a special maintenance fund to pay for the cost.

The process for which the property is not responsible for the leakage of the insulation layer is as follows:

1. Contact the property management company. First of all, it is necessary to contact the property company in time, put forward their own maintenance requirements, and keep a good communication record to facilitate future rights protection;

2. Seek professional evaluation. You can find some professional appraisal companies to evaluate the house and assess the cause and extent of water leakage on the exterior wall, so as to facilitate negotiation with the property management company;

3. Complain to the relevant departments. If the property management company has been indifferent, it can file a complaint with the relevant departments, such as consumer associations, housing and urban-rural development departments, etc.;

4. Self-maintenance. If the water leakage is serious, you can consider repairing it yourself, and then record the repair cost in the property fee, and at the same time notify the property management company in time;

5. Seek legal help. In the case that the above measures are ineffective, you can seek legal help and protect your legitimate rights and interests through legal means.

The method of complaining about not being responsible for the property is as follows:

1. You can complain to the property manager. Everyone knows that the property manager is the top leader of the property company. When the property is irresponsible, it is actually better to find a property manager;

2. You can complain to the sub-district office. The sub-district office can help us to resolve property complaints, as they are the most basic organization to solve people's livelihood problems;

3. You can also complain to the owners' committee of your own community. An owners' committee is an unofficial organization made up of owners in your neighborhood. On behalf of the interests of all owners, negotiate with the property management company to safeguard the rights and interests of all owners;

4. You can lodge a complaint with the Housing Authority. The Housing Authority is the leading body that manages the real estate industry. It can help the owner protect their interests, but when you complain, you should do so in writing;

5. You can complain to the developer. Because the Wuchun Clan Property Department was set up by the developer himself when investing in property development, the developer has the right to inquire about property issues.

To sum up, the property inaction can be reflected to the owners' meeting, which will first negotiate with the property, and if the negotiation fails, it can apply for mediation, or it can directly sue the court. If the property management company fails to perform the relevant obligations in accordance with the content of the property management service contract, it shall be liable for breach of contract if it constitutes a breach of contract.

Legal basis]:

Article 233 of the Civil Code of the People's Republic of China.

If the property right is infringed, the right holder may resolve it through conciliation, mediation, arbitration, litigation and other means.

Article 942.

The property service provider shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, green and manage the common parts of the owners in the property service area, maintain the basic order in the property service area, and take reasonable measures to protect the personal and property safety of the owners. For violations of laws and regulations related to public security, environmental protection, fire protection and other laws and regulations in the property management service area, the property service provider shall promptly take reasonable measures to stop it, report to the relevant administrative department and assist in handling it.