What is the purpose of the hotel pre meal inspection and what is the hotel pre meal service?

Pre-meal inspection preparation cases.

An interpreter led four German guests into a Chinese restaurant in a three-star hotel in Xi'an. Once seated, the waiter began to ask them to order. The guest asked for some dishes, beer, mineral water and other drinks.

Suddenly, a guest made a startled voice. It turned out that there was a crack in his beer glass, and the beer flowed down the crack to the table. The interpreter hurriedly asked the waiter to come over and change the glass.

Another guest pointed to the small plate in front of him for the waiter to see, and it turned out that there was a notch in the small plate. The interpreter hurriedly checked the tableware on the table and found that the bowls, plates, porcelain spoons, beer glasses and other items were all damaged to varying degrees, with cracks, chips and defects on them.

The interpreter stood up and called the waiter aside and said, "Why is there something wrong with the tableware here?" This can affect the mood of foreign guests! ”

This batch of cutlery should have been replaced a long time ago, and it has been too busy recently to change it. You can see that there is something wrong with the utensils on other tables. "The waiter explained with a red face.

That's not a reason! Can't you even find a few decent sets of tableware in such a big restaurant? "The translation is a bit of a fire.

Don't worry, I'll get you new ones right away. "The waiter hurriedly changed his words. After talking with the foreign guests, the interpreter said to the waiter"Please you'd better give us a change of place, my guests are not very happy with the environment. "

After negotiating with the restaurant manager, the guests were finally arranged to dine in the small banquet hall, and the tableware was also used, and knives and forks were placed according to the requirements of the guests. Looking at the exquisite tableware on the table and drinking delicious beer, these guests finally smiled.

1. Cleanliness and hygiene.

Clean the walls, service desks, and floors of the restaurant.

2. Take the tableware.

The dining cart transports the cutlery from the dishwasher room and stores it in the designated sideboard.

3. Prepare a small towel.

Soak a clean and disinfected small towel and fold it into a long cube, fold it neatly and put it in the towel incubator.

Fourth, set the table. Set the table 30 minutes before the start of the meal.

5. Prepare work table utensils.

1) Take out the clean tray from the pantry and place it on the work table around it.

2) 15 minutes before the start of the meal, take out the condiments, tea leaves, and teapots from the pantry and put them on the work table in the restaurant.

3) 5 minutes before the meal, bring the thermos filled with water to the dining room and place it on the work cabinet.

6. Turn on the lights and air conditioning.

Lighting and air-conditioning system for the restaurant 5 minutes before the start of the meal. If there is any change in business hours, the air-conditioning centre must be notified to change the air-conditioning time.

7. Inspection. Check once after the preparation before the meal is completed, and correct any errors and omissions immediately to make up for them.

8. Pre-dinner meeting.

The restaurant manager will preside over the pre-dinner training meeting.

9. Stand guard. 5 minutes before the start of the meal, all the staff stood on duty, facing the door and ready to greet the guests.

Greet the guest to sit down, ask what you want, go to the counter and say what table you want, and then the counter will give you the wine you want.