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Anonymous users2024-02-10Crash refers to a situation in which an abrupt exit interruption occurs when opening an application on a mobile device (e.g., iOS, Android device) (similar to a Windows application crash). Most of the manifestations are: the application screen flashes and then falls back to the desktop.
Causes of flashbacks and how to deal with them.
1. Too much cache garbage.
Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.
Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )
2. There are too many running programs.
If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.
3. Mobile phone antivirus software.
Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.
Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )
4. Application version issues.
If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.
For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.
5. Internet speed problems.
Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.
6. Missing data packets.
Some large games require data packages to run. Therefore, you must install the data package before you can use it.
7. The system is incompatible.
Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.
8. The resolution is not compatible.
Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.
If the above reasons are ruled out, find after-sales returns.
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Anonymous users2024-02-09If there is a return or exchange in a month, you can go to the place where you bought the mobile phone and ask, or go to the after-sales service to see if there is any problem.
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Anonymous users2024-02-081. Too much cache garbage, in the process of using the software, some junk files will be generated, if you do not clean up for a long time, the phone will become more and more stuck, and there will also be a flashback, find the problematic application, clear the data or cache.
2. There are too many running programs, many software will run by themselves, and too many background programs on the mobile phone will cause insufficient memory, resulting in application crashes. If the software crashes, you can clean up the memory and try again.
3. If the version of the application is low, it will cause the application software to be incompatible and cause a flashback. If the version is too old, you can update to the new version.
4. Network speed problems, some software needs a stable network, using 2G or 3G network, resulting in a greater possibility of flashback, it is recommended to play in the case of wifi.
5. Lack of data package, some large games need data package to run, install the data package first and then use it.
6. The system is not compatible, some software has certain requirements for the version, if the system version is too low, the software is not supported, and a flashback will occur.
7. The resolution is not compatible, and some software has certain requirements for the resolution of the mobile phone.
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